Google reviewers rate Coldwell Banker Real Estate Group 4.9 out of 5 based on 39 reviews. Feedback highlights agents' responsiveness, market knowledge, and assistance with pricing, staging, and out-of-state transactions. Clients describe the team as helpful and communicative during both buying and selling processes. Two low-star reviews express general disappointment with the company, though they lack specific details regarding the services provided. The owner responded to 33% of these reviews.
Google rating: 4.9 out of 5 from 39 reviews (97% five-star).
Reviews on this page: 39 Google reviews (30 with written comments).
Owner responses: the business replied to 33% of reviews.
Most recent review: October 6, 2026.
Service: Real Estate Agent serving Goshen, Indiana.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★
39 reviews on Google
5★38
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
JN
Jordan Nisley10 reviews
★★★★★
Mary Dale was absolutely amazing to work with when selling our home! She was always honest, helpful, and there whenever we needed her. She helped us understand our options and guided us through the whole process without ever making us feel pressured.
We ended up accepting a great offer just a few days after listing, and we really feel like her knowledge and guidance made all the difference. She made the entire process so easy and stress-free, and we’re so thankful we had her by our side. We would definitely recommend Mary to anyone looking to buy or sell a home!
Property types: Other
Response from the owner · 2 weeks ago
Thank you so much for sharing this! 💙 We’re truly grateful you trusted our team with your home sale and are so happy we could make the experience feel smooth and stress-free. Your recommendation means so much to us!
When we purchased our home, Julie was wonderful to work with. She was incredibly responsive and always available to answer our questions, even while she was away on a family trip. She went out of her way to make accommodations so we could view the house when she wasn't personally available, which we really appreciated.
Julie was friendly, approachable, and easy to communicate with throughout the entire process. We always felt comfortable reaching out to her with questions, and she made sure we had the information we needed along the way. We truly appreciated her flexibility and dedication to helping us find our home and would absolutely recommend her to anyone looking to buy or sell.
Response from the owner · 2 months ago
Thank you for the amazing review! We wish you all the best in your new home.
Katrina is excelant. Great communicating us. She is our go to as a realtor over the last 14 years for several real estate transactions. Always pleased with the results.
Taylor did an outstanding job as our agent in selling our property. He had great insight and his communication was excellent.
Response from the owner · 2 months ago
Thank you for your wonderful review! We’re thrilled to hear that Taylor provided such a professional, responsive, and positive experience throughout the sale of your home. We truly appreciate your trust and recommendation
Chrissy Claus helped sell my in-laws' condo. She was extremely professional and responsive throughout the entire process. She provided solid staging advice, thorough market analysis and comp monitoring to make sure we were priced strategically, and exceptional marketing. As a result, we were under contract within 48 hours with multiple offers. She provided good showing management support, and inspection and appraisal appointments were also as painless as possible. She proactively monitored the buyer's financing and ensured a seamless title/closing handoff. I threw some non-standard logistics at her to manage given the context of our situation, and she rolled with everything like the consummate professional. I highly recommend her and her business partner, Barb, for your real estate needs.
Response from the owner · 2 months ago
Thank you for your thoughtful review and for sharing your experience! We are thrilled to hear that Chrissy provided the professionalism, expertise, and responsiveness that made the sale of your in-laws' condo such a success.
Julie helped us to perfection! get us our new home. She was so calm, reassuring and easy to talk to through the process. Knowing the local market she was able helped us negotiate our best deal.
Truly a professional! I can highly recommend.
Response from the owner · 3 months ago
Thank you for the review! Wishing you all the best in your new home!
We highly recommend Mary Dale with Coldwell Banker! She recently sold our home in just two days and was instrumental in helping us find our next home. Throughout the entire process, she looked out for our best interests every step of the way.
Mary is exceptionally detail-oriented, meticulous with paperwork, and has an outstanding understanding of the legal aspects of real estate transactions. She truly dots every “i” and crosses every “t,” giving us complete confidence that everything was handled accurately and professionally.
In addition to her expertise, Mary has a warm, friendly personality and conducts herself with the highest level of professionalism, integrity, and ethical standards. She makes what can often be a stressful process feel seamless and reassuring.
We have used Mary’s services multiple times over the years, and every person we’ve referred to her has been just as impressed and satisfied with their experience. If you’re looking for a knowledgeable, trustworthy, and dedicated realtor, we couldn’t recommend Mary Dale more highly.
Response from the owner · 3 months ago
Thank you for your wonderful review! We're so glad Mary was able to make both your sale and home purchase such a positive experience. Congratulations on your new home, and thank you for your continued trust and referrals!