Google reviewers rate College City Realty 4.9 out of 5 based on 180 reviews, with the owner responding to 99% of feedback. Tenants and property owners frequently cite prompt communication, quick maintenance resolution, and friendly staff as key benefits of the management services. However, a minority of low-star reviews describe difficulties with billing disputes, security deposit deductions, and perceived unresponsiveness regarding vacant properties or lease-end renovations.
Google rating: 4.9 out of 5 from 180 reviews (97% five-star).
Reviews on this page: 180 Google reviews (166 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 6, 2026.
Service: Commercial Real Estate Agent serving Brookwood, Alabama.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
180 reviews on Google
5★174
4★1
3★0
2★1
1★4
Reviews from Google, shown as published (original wording, unedited).
MI
michele Ingram11 reviews
★★★★★
The guys at College City are the most helpful and friendly people, and everyone I've ever spoken with has been super responsive. It is definitely a change from other companies my son has rented through. I highly recommend this rental management group!
THE BEST people to lease from! I always feel safe, anytime I have an issue it’s fixed within the same day, and the space and location doesn’t get any better! Wish I could stay forever!!
College City Realty has been amazing so far. David and Justin are prompt with responding to any issues and are very reliable. Move in was quick and easy, and they have great maintenance people. I would definitely recommend this company to anyone looking to rent!
As a parent, I can’t express enough how grateful we are for the excellent service and support provided by David and Justin College City Realty while our son has been living in their property during his time at Alabama.
College City Realty has managed our Condo for annual rentals since 2023. I have been very pleased with the response to communication, property management and payment system. David has made the process very smooth and easy. I would highly recommend this company especially if you do not live in the Tuscaloosa area.
Response from the owner · 5 months ago
Thank you, Carla. We appreciate working with you as well.
Been living in a house with College City Realty this past year, and they always respond so quick to requests! Never had any issues and Justin has been great!
Response from the owner · 7 months ago
We will pass this message along to Justin. Thanks Gretchen