PACKING SERVICES · LITTLE ROCK, AR
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%45+4.5Momentum 8%25+2Track record 7%95+6.7Accountability 5%72+3.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE
College Hunks Hauling Junk and Moving Little Rock
Better than 43% of packing services · #17 of 30
4.8★1,396 Google reviewsGoogle star rating as shown on Google Maps.
4.68★last 12 monthsAverage stars on reviews from the last 12 months only.
6.7%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
College Hunks Hauling Junk and Moving Little Rock for business & corporate-related moving
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Business & corporate-related moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Business & corporate-related moving”
Iris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great guys who worked hard and loaded my furniture in the truck amazing to get it all in. Super impressed!
Paid $1,600–1,800Reasonable priceBusiness & corporate-related moving
Jeannie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
The young men who moved me were super respectful, courteous and efficient.
Paid $600–800Reasonable priceBusiness & corporate-related moving
Jean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
The young men who moved me were super respectful, courteous and efficient.
Paid $600–800Reasonable priceBusiness & corporate-related moving
vs category
Blue = College, grey = packing services average
Rating over time
Price
$611-45% vs typical packing services
Bar = middle half of what customers paid · gold mark = category median.
Great price 41%Reasonable 59%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%45+4.5Momentum 8%25+2Track record 7%95+6.7Accountability 5%72+3.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
22
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
89
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
45
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
25
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
72
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+383 / −8
Professionalism
+434 / −12
Responsiveness
+370 / −9
Punctuality
+82 / −2
Value
+324 / −7