College Hunks Hauling Junk and Moving Springdale at a glance
Google reviewers rate the company 4.9 out of 5 based on 817 reviews, with the owner responding to all feedback. Customers frequently highlight punctual arrival, efficient service, and careful handling of items during moving and junk removal jobs. However, some low-star reviews criticize unexpected labor charges, insufficient compensation for damaged furniture, and difficulties reaching customer service representatives.
Google rating: 4.9 out of 5 from 817 reviews (98% five-star).
Reviews on this page: 817 Google reviews (769 with written comments, 44 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Hauling Service serving Bentonville, Arkansas.
Data from Google, last updated November 1, 2026.
Star ratings
817 Google reviews we collected
4.9of 5
5 stars79798%
4 stars20%
3 stars30%
2 stars10%
1 star142%
Praise vs complaints
Phrases our text analysis found in 769 written reviews
98%praise
Praise1,66298%
Complaints292%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude49729%
Speed & response40824%
Would recommend27816%
Quality & results26816%
Price & value1197%
Communication885%
Honesty & trust332%
What customers talk about
We read 769 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were all very professional, polite, and worked well as a team.”
“When I called them to see where they were, they were extremely rude to me and claimed that they weren't able to come back, but decided to come back anyway.”
“Austin and Kyle arrived on time and were very pleasant and professional.”
“Would highly recommend them and will be reaching out to them again on our next move in the future.”
“Will not recommend them as movers and will not use them for another move in the family.”
“Emit, Rylan, and Mike did a fantastic job moving our belongings.”
“I’ve also discovered that they damaged my chest freezer but I anticipate that won’t get any better offer…but it does still work.”
“Had a very fair quote prior to starting and it was a little under the top end of the quote range”
“Overcharging three times the quote and damaging furniture is a path to bankruptcy real soon for this company.”
“Unbeknownst to me, Jake Jones LISTENED to the recording of my late night, frantic call AND CALLED ME!”
“Jake & his team are outstanding individuals who I trust 100%.”
“Do not trust this organization to move your items.”
People customers mention
Kyle79 reviews
Josh63 reviews
Darian35 reviews
Cameron28 reviews
Mason25 reviews
Jake21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Emit, Rylan, and Mike did a fantastic job moving our belongings. They were all very professional, polite, and worked well as a team. Would highly recommend them and will be reaching out to them again on our next move in the future.
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · a day ago
We appreciate your kind words, Jeremy Mi. The moving crews at College Hunks Hauling Junk and Moving Springdale always aim to provide fast, careful service so your relocation feels simple and stress-free. We’re glad to hear we hit the mark.
C
Candice Hall1 reviewiTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
The hunks Josh and Emmitt were incredible and lived up to the name. They provided a stress free experience in a stressful situation. Cannot recommend them enough!!! Hunktacular experience 100/10
Response from the owner · 3 days ago
Candice Hall, Thank you for sharing your experience with us! We appreciate your review and are always more than happy to help whenever you are in need of any junk hauling or moving services in the future.
T
Tiffany Norman1 reviewiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Tim and Emmitt were phenomenal. 10/10 would recommend both of them!
Price assessment: Reasonable price
Price: $1–500
Services: Local moving
Response from the owner · 4 days ago
Glad we were able to help, Tiffany Norman! We always strive to provide the best experience for our customer’s junk removal and moving needs and are extremely pleased to see this was the case for you. Thank you for choosing and supporting College HUNKS Hauling Junk & Moving and we hope to provide you with the same great service again next time!
J
Jo Cameron15 reviewsiTotal number of Google reviews Jo has written across all businesses on Google Maps, not just this one.
Austin and Kyle arrived on time and were very pleasant and professional. They worked efficiently and were very thorough. This is the second time we have used them and would highly recommend.
Price assessment: Reasonable price
Price: $1–500
Services: Moving-related junk removal
Response from the owner · 4 days ago
Jo Cameron, We appreciate you taking the time to leave us such a great review. We are thrilled that you enjoyed your experience and our team will definitely be happy to read what you wrote. We put customer satisfaction as our top priority and your review proves our hard work does not go unnoticed. Thank you for the kind words and we’re truly grateful for amazing customers like you.
K
Kenneth winterLocal Guide · 679 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Couldn't ask for a better moving experience. Jayc did a great job from packing to loading and unloading. All glasswear and breakables arrived safely and on time. Emmett and Michael were also excellent.
The week before Kyle did a super job of removing the junk we accumulated over the years.
Overall couldn't be happier with the services provided by College Hunks!
Services: Local moving, Oversized-item moving, Moving-related junk removal
Response from the owner · 5 days ago
We’re so happy to hear this, Kenneth winter. At College Hunks Hauling Junk and Moving Springdale, our goal is to take the heavy lifting off your shoulders so you can enjoy a stress-free moving experience. Thank you for choosing our team.
P
Patsy M Caruthers2 reviewsiTotal number of Google reviews Patsy has written across all businesses on Google Maps, not just this one.
College Hunks Hauling&Moving is awesome! I had a garage full of Donation items I needed help with. I spoke with Jacob, who is super nice and helpful.
In a matter of minutes, Jacob had me scheduled for pickup the very next day! Kyle and Austin, also super nice, got here right on time, emptied the garage in a short amount of time. They kept moving while also engaging, with a some humor, with this old lady’s Chatty Cathy” conversation the entire time!
I will absolutely refer College Hunks Hauling to anyone needing a good company with excellent workers to assist them with the heavy lifting in moving, hauling junk or Donation!! 😊
Response from the owner · a week ago
Your feedback means the world, Patsy M Caruthers. Our movers at College Hunks Hauling Junk and Moving Springdale are trained to provide professional, courteous service from start to finish. We’re honored you trusted us with your move.
J
Jason BrownLocal Guide · 36 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Jake is the man! Highly recommend. Give them a call today.
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving
Response from the owner · a week ago
Jason Brown, We’re happy to hear we were able to meet your expectations! It means so much to us when customers share their experiences. Please do not hesitate to contact us again for any of your junk hauling and moving needs!
K
Kurt Reichley1 reviewiTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Kyle and Rylan did a fantastic job for us yesterday! They were very prompt and very professional during the move. We appreciated the care that they took with our home and the items they were moving. Highly recommend!
Price assessment: Great price
Price: $1–500
Services: Moving-related junk removal
Response from the owner · 3 weeks ago
Thanks so much, claudia slezak! At College Hunks Hauling Junk and Moving Springdale, we believe moving doesn’t have to be stressful, and our team is proud to have made the process easier for you. We’re thrilled you’re satisfied with our service.
F
Francine Keene6 reviewsiTotal number of Google reviews Francine has written across all businesses on Google Maps, not just this one.
I recently moved to Bentonville, Arkansas from
Kansas City, Missouri. When my husband passed away last year, I made the decision to mover here to be closer to our grown children and a new grandbaby. I had a challenging time navigating this move by myself, as a widow, at 55 years old! Somehow in the chaos of the move, my reservation (to my knowledge) from Missouri to Arkansas could not be located. Unbeknownst to me, Jake Jones LISTENED to the recording of my late night, frantic call AND CALLED ME!! He was kind, he was professional, and he was VERY REASSURING!! By the end of our conversation, I felt more at ease and calm that my move and personal belongings were going to be handled with not only the professionalism that you would expect with the situation I was going through but I felt as though he truly cared about what I was going through and wanted me to know that he was going to do whatever he could to help me and put my mind at ease with the confusion surrounding my move.
Jake showed up, he was communicative, he was polite, he was PROFESSIONAL, he was courteous, AND HE HANDLED MY HOME AND MY BELONGINGS WITH EXTREME CARE AND COMPASSION!! Thank you Jake, for making this very stressful situation one that ended with good conversion and me settled in my new home! You are the most amazing human I’ve encountered with this entire move! Thank you!!
Price assessment: Great price
Price: $500–1,000
Services: Interstate moving
Response from the owner · 3 weeks ago
Francine Keene, Thank you for the wonderful review! We really appreciate hearing about your feedback and are so pleased to hear our team was able to provide you with a stress-free experience. We’re truly so grateful for customers like you.
