Wedding service · Denver, CO · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%87+13.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 78 videographersiPosition by Experts Score among all companies we track in this category. · better than 49%
5.0★★★★★33 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Colorado Wedding Videographer - Ampersand Family at a glance
Clients praise the videographer for professional communication, punctuality, and a non-intrusive presence that makes couples feel comfortable. Reviewers highlight the high quality of editing, creative camera angles, and the ability to capture emotional details and cultural nuances. The service is described as easy to work with, with staff often taking time to understand the couple's vision before the event. No recurring criticisms were identified in the provided excerpts.
Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
Reviews on this page: 33 Google reviews (32 with written comments, 5 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: August 20, 2026.
Service: Videographer serving Denver, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other videographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyVideographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colorado Wedding Videographer - Ampersand Family: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colorado Wedding Videographer - Ampersand Family: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colorado Wedding Videographer - Ampersand Family: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colorado Wedding Videographer - Ampersand Family: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colorado Wedding Videographer - Ampersand Family: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
–
Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars33100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
95%praise
Praise4295%
Complaints25%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1432%
Would recommend1227%
Speed & response818%
Quality & results49%
Communication49%
Price & value25%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His creativity and professionalism made us all comfortable, and the video is so fun and real as a result.”
“I highly recommend them if you want wedding videography that creates a deep connection to your wedding day and every anniversary after.”
“He did such an amazing job and he has quickly become my #1 recommendation for cinematography.”
“Our wedding was a mix of Indian, Chinese, and American cultures, and they did an amazing job bringing that out in the video.”
“Matthew and his team was very easy to work with, they lined up great shots, and we're super thoughtful about each moment they capture.”
“The Ampersand Family offers high quality videographer at affordable prices.”
People customers mention
Matthew10 reviews
Matt5 reviews
Moore3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Julia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Matt and his team created the dreamiest and most wonderful wedding photos and video for my husband and I! His creativity and professionalism made us all comfortable, and the video is so fun and real as a result. They captured our personalities and the vibe of our wedding perfectly. We watch it every year on our…
JBliss13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The most thoughtful, kind, and talented team! Matthew did our wedding videos and they’re incredible. He caught our most favorite memories, key parts of the speeches and treasured family members. When we watch the videos it’s like reliving the day! Cannot recommend enough!
CassandraLocal Guide · 91 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Matthew and his team was very easy to work with, they lined up great shots, and we're super thoughtful about each moment they capture. As a wedding photographer, I can recognize the artistry and love they put into each shot. I highly recommend them if you want wedding videography that creates a deep connection to…
Alex8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Ampersand Family is one of our favorite vendors. We LOVE working with them. They create beautiful videos and go above and beyond to capture each and every moment. They are professional, friendly, and easy to work with. I love that they seamlessly blend in and are not intrusive on the event day. You won't regret hiring Ampersand!
Kylie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matthew and Justin were a calming yet exciting force in our wedding day in July. We got married up on Vail Mountain at the Holy Cross Event Deck, and hosted our cocktail/reception at Donovan Pavilion. The pair began filming around 1:30pm, so my bridal party and the groomsmen were just about ready to go and it was…
Shea6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We absolutely loved working with Ampersand Family. They were easy to communicate with and captured our day perfectly. Would highly highly recommend!
Matt and his team created the dreamiest and most wonderful wedding photos and video for my husband and I! His creativity and professionalism made us all comfortable, and the video is so fun and real as a result. They captured our personalities and the vibe of our wedding perfectly. We watch it every year on our anniversary and treasure it so much. Thank you Matt!
Capacity level: 100–200 people
JBliss G13 reviewsiTotal number of Google reviews JBliss has written across all businesses on Google Maps, not just this one.
The most thoughtful, kind, and talented team! Matthew did our wedding videos and they’re incredible. He caught our most favorite memories, key parts of the speeches and treasured family members. When we watch the videos it’s like reliving the day! Cannot recommend enough!
Cassandra GLocal Guide · 91 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
Matthew and his team was very easy to work with, they lined up great shots, and we're super thoughtful about each moment they capture. As a wedding photographer, I can recognize the artistry and love they put into each shot. I highly recommend them if you want wedding videography that creates a deep connection to your wedding day and every anniversary after.
Response from the owner · 8 months ago
Thanks Cassandra! Appreciate the kind words.
Alex Mathisen8 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Ampersand Family is one of our favorite vendors. We LOVE working with them. They create beautiful videos and go above and beyond to capture each and every moment. They are professional, friendly, and easy to work with. I love that they seamlessly blend in and are not intrusive on the event day. You won't regret hiring Ampersand!
Response from the owner · 8 months ago
You're too kind Alex! We feel the same way about you!
Kylie and Blake Grant4 reviewsiTotal number of Google reviews Kylie has written across all businesses on Google Maps, not just this one.
Matthew and Justin were a calming yet exciting force in our wedding day in July. We got married up on Vail Mountain at the Holy Cross Event Deck, and hosted our cocktail/reception at Donovan Pavilion. The pair began filming around 1:30pm, so my bridal party and the groomsmen were just about ready to go and it was the perfect time for them to join our wedding day. Matthew was a hit with my bridesmaids and made me feel comfortable opening up with vow reading and sharing a bit more about mine and Blake's relationship. Once the ceremony was finished and we really dug in to group photos, Matthew and Justin were right there in the action - making us feel supported and taken care of. We're so excited to see the final product and appreciate how cool, easy going and thoughtful they were. We felt spoiled having such a great crew capture and bring our wedding day to life! Thanks so much y'all!
Response from the owner · a year ago
We're blushing 😊
Thank you for the kinds words. Can't wait to finish up your wedding videos for you soon!
Shea Urgitus6 reviewsiTotal number of Google reviews Shea has written across all businesses on Google Maps, not just this one.
We’re so thrilled with the wedding video Ampersand Family created for us! They really captured the spirit of all the events and so many raw, emotional moments with our family and friends. Watching the video feels like we’re back there, experiencing it all over again.
Our wedding was a mix of Indian, Chinese, and American cultures, and they did an amazing job bringing that out in the video. Even with some tricky lighting—like dealing with the sun or transitioning between indoor and outdoor shots—they nailed it.
The editing and sound were spot on, and every scene felt thoughtfully put together. The final video turned out better than we could have imagined, and we’ll cherish it forever.
If you’re looking for a videographer who knows how to tell your story and make it all look amazing, we can’t recommend Ampersand Family enough!
Response from the owner · a year ago
Wow, incredibly kind words. Thank you for saying that and noticing the hard work we put into your video. It was such a beautiful day and we feel honored to have been a small part of it.
Joey Burkhardt4 reviewsiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
I was the Wedding Planner for a NYE wedding at The Broadmoor, and we selected Ampersand Family for cinema. Most reviews are probably from Bride & Grooms, but I thought a Planner's perspective may be helpful for some! Not only was the end product absolutely amazing (one of the best wedding films I have seen), but Matthew's professionalism and light-hearted personality made him such a delight to work with. I remember the Bride & Groom requested a more upbeat Third Eye Blind song for their video and Matthew noted that it would be a first for him (and a slight challenge), as most couples select a slower love song. When I watched the video, I cried the entire time (happy tears). He did such an amazing job and he has quickly become my #1 recommendation for cinematography.
Response from the owner · 3 years ago
You are too kind Jillian! Love working with you as well and looking forward to many more weddings together in the future!
Jodi Kirk10 reviewsiTotal number of Google reviews Jodi has written across all businesses on Google Maps, not just this one.
We are so happy to have worked with Matthew and Ampersand Family. They did such a wonderful job on our film and captured the day so well. Matthew took the time to get to know us before our wedding, was super prompt with email replies, and was a total joy to work with on our wedding day! He is fun and lighthearted and takes the awkwardness out of being filmed. All while getting great shots and important details!
The quality is top notch - from the drone footage to the music choices - we are overjoyed with the outcome. We felt all the emotions of our day rush back when watching the film and will cherish it for the rest of our lives.
Response from the owner · 3 years ago
You're making me blush Jodi! Thanks for trusting us with such an important task/day. We are grateful for that and over joyed that you love your videos!
Wish us well when you watch them in the decades to come!
