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Colorauto Service & Repair

Auto repair shop · Castle Pines, CO · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%33+2.3Momentum penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#94 of 148 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 37%
4.9 ★★★★★ 257 Google reviews · 8 photos
97%five-star reviews
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Colorauto Service & Repair at a glance

Google reviewers rate Colorauto Service & Repair 4.9 out of 5 based on 257 reviews. Customers frequently cite reasonable pricing, honest diagnostics, and friendly communication as key benefits for services like brakes, A/C, and general maintenance. However, several low-star reviews report unresolved mechanical issues and disputes over refunds, with one customer alleging premature brake wear and another citing a failed rack and pinion repair that required external correction.

  • Google rating: 4.9 out of 5 from 257 reviews (97% five-star).
  • Reviews on this page: 257 Google reviews (201 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Auto Repair Shop serving Castle Pines, Colorado.

Data from Google, last updated October 28, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction88Reliability76Craft & service100Value100Momentum71Replies to reviews33Satisfaction: 88 (median 87)Reliability: 76 (median 83)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 71 (median 100)Replies to reviews: 33 (median 59)
Colorauto Service & RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colorauto Service & Repair: 88/100 on this factor. Category median: 87.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colorauto Service & Repair: 76/100 on this factor. Category median: 83.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colorauto Service & Repair: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colorauto Service & Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colorauto Service & Repair: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colorauto Service & Repair: 33/100 on this factor. Category median: 59.D
33

Bar = this company · dark tick = category median.

Star ratings

257 Google reviews we collected

  • 5 stars24997%
  • 4 stars42%
  • 3 stars00%
  • 2 stars00%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 201 written reviews

  • Praise37197%
  • Complaints113%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price660%
  • Reasonable330%
  • Overpriced00%
  • Not sure110%

Topic share

How often each topic comes up in the written reviews

  • Honesty & trust9525%
  • Price & value7720%
  • Staff & attitude7018%
  • Quality & results5414%
  • Speed & response4311%
  • Would recommend3910%
  • Communication41%

What customers talk about

We read 201 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “One of the last few honest mechanics on planet earth, I always take ALL of my cars here and will continue my relationship with these guys.”
  • “They were very reasonably priced and did great work.”
    “These guys don't upsell, they don't try to convince me that I need extra fixes, and they don't overcharge for basic stuff.”
  • “This place is very good, service is excellent and the team is attentive.”
  • “Excellent mechanics, awesome pricing and the serv8ce is top notch.”
    “By far my worst experience in the entire country.”
  • “Willing to squeeze me in same day for pre purchase inspection, very friendly people.”
  • “It’s a relief to have a shop I can trust—I highly recommend them.”
    “I recommend you go elsewhere.”
  • “Colorauto had great service, communicated very well.”

People customers mention

  • Castro 30 reviews
  • Rock 13 reviews
  • Nate 6 reviews
  • Denver 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Colorauto Service & Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Derek’s4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Castro and Nate helped me out when I was in the absolute worst pinch I could possibly be in. They went out of their way to help me and they always do the best job, they take care of a lot of my friends and family’s cars for years.

Steering & suspension repair
JesseLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This place is absolutely outstanding! Excellent mechanics, awesome pricing and the serv8ce is top notch. One of the last few honest mechanics on planet earth, I always take ALL of my cars here and will continue my relationship with these guys.

JJLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

You can't go wrong here. I normally work with Nate and occasionally Castro. This place is very good, service is excellent and the team is attentive. I have taken my wife's car and mine to the for major service (Scheduled maintenance) and they just do it right. I highly recommend.

Great priceTransmissionGeneral repairs & maintenanceOil change
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Colorauto had great service, communicated very well. They were very reasonably priced and did great work. I will be going back.

T9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Willing to squeeze me in same day for pre purchase inspection, very friendly people.

ChelseaLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My family has been taking their vehicle for years. Very good service, reasonable prices, won't try to upsell on crap you don't need, and the staff is friendly and knowledgeable.

Great priceBrakes

Photos

Customer reviews

4.9 ★★★★★ 257 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Derek’s Detail4 reviewsTotal number of Google reviews Derek’s has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Castro and Nate helped me out when I was in the absolute worst pinch I could possibly be in. They went out of their way to help me and they always do the best job, they take care of a lot of my friends and family’s cars for years.

  • Services: Steering & suspension repair
Jesse WallaceLocal Guide · 194 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is absolutely outstanding! Excellent mechanics, awesome pricing and the serv8ce is top notch. One of the last few honest mechanics on planet earth, I always take ALL of my cars here and will continue my relationship with these guys.

JJ MendezLocal Guide · 93 reviewsTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You can't go wrong here. I normally work with Nate and occasionally Castro. This place is very good, service is excellent and the team is attentive. I have taken my wife's car and mine to the for major service (Scheduled maintenance) and they just do it right. I highly recommend.

  • Price assessment: Great price
  • Services: Transmission, General repairs & maintenance, Oil change
Brian Beeson2 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Colorauto had great service, communicated very well. They were very reasonably priced and did great work. I will be going back.

StacyLocal Guide · 18 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve taken my car here several times and they always do a great job!

T9 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Willing to squeeze me in same day for pre purchase inspection, very friendly people.

NicoofLocal Guide · 9 reviewsTotal number of Google reviews Nicoof has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reasonable prices, everyone is friendly, service was done well

  • Price assessment: Reasonable price
  • Services: Service not listed
Chelsea S.Local Guide · 57 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My family has been taking their vehicle for years. Very good service, reasonable prices, won't try to upsell on crap you don't need, and the staff is friendly and knowledgeable.

  • Price assessment: Great price
  • Services: Brakes
amber quinones5 reviewsTotal number of Google reviews amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nate and Castro are very honest and have always taken great care of our vehicles!

  • Price assessment: Great price
  • Services: General repairs & maintenance, Oil change, Service not listed
Emilio Estrada10 reviewsTotal number of Google reviews Emilio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can't say much about them except that I will be retaining an attorney. They attempted to fix my A/C and after an invoice for over $1,000 and two return visits to their shop, my A/C still doesn't work. Their response is we tried, we can't fix it take it to the dealership. They will not refund any of my money. As they told me at the dealership, this is like fixing your transmission and when it goes bad they tell you we fixed the reverse, take it somewhere else to fix the drive we can't fix that.

  • Price assessment: Not sure
  • Services: A/C installation & repair
Response from the owner · Edited a month ago

Emilio Estrada we did refund your money. You are a con artist and the most dishonest person I have ever dealt with. For once can you please speak the truth. You got the repair work done and 11 months later said your AC is not working . You disputed the credit card charges and you got your money back for the AC and for a transmission service. Why would you take money back for a transmission service too?Please be honest for once in your life .The truth is , we asked for a second opinion from the dealer to determine why the system still has a leak. We just wanted to determine what was wrong. So we can take care of you Emil. We are not ashamed to ask for help. Our every intention is to take care of our customers not argue and fight. You are definitely not one of our customers. We will refuse any further service with you. In addition this is not the first time you ripped us off. I should have known better to try and help you again. We repaired your truck before this and you said we scratched your truck. The truck was towed in and the tow truck driver told us that you told him the same thing . So which one is it Emil. Did the tow truck driver scratch your truck or did we scratch your truck or was the scratch already there?so after you ripped us off you went and complained to the tow truck company and ripped them off too. How much money did you get of that scratch Emil??I wonder how many people you have ripped off with your lies?I wonder what your family has to say about your lying history?

Colorauto Service & Repair on Google Maps →

Business details

  • Address: 185 Caprice Ct #6, Castle Rock, CO 80109
  • Phone: (303) 660-6601
  • Service area: Castle Pines, CO