Customers frequently highlight punctuality, clear communication, and fair pricing for same-day junk removal services. Recurring themes include professional conduct, efficient loading, and helpful staff who explain processes and charges upfront. While most reviews are positive, a small number of low-star comments criticize unclear phone quoting policies, instances of incomplete jobs, and unsafe driving behaviors observed during service.
Google rating: 5.0 out of 5 from 1,638 reviews (99% five-star).
Reviews on this page: 1,638 Google reviews (1,532 with written comments, 101 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Junk Removal serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
1,638 reviews on Google
5★1,615
4★6
3★3
2★0
1★14
Reviews from Google, shown as published (original wording, unedited).
KP
Kelsy Parks7 reviews
★★★★★
Great experience. B and Ricky were fantastic. Will definitely use again.
2nd review a year later - another great experience! Same day service. Nate & Cedric are very efficient and professional. Will use again in the future!
Response from the owner · 7 months ago
Thank you for the great feedback! We’re so glad you had a fantastic experience.
Nate and Cedric were great. Would highly recommend.
Response from the owner · 23 hours ago
Thanks, Mike! We’re glad Nate and Cedric took good care of you. We appreciate the recommendation and hope to help you out again whenever you need junk removal!
— The Comax team
Zach and Justin were great! My appt was set for the afternoon but they finished their appt before me and reached out to see if they could come earlier. That worked out best for me. They arrived when they said, both were very polite, and the cost is worth the service they provided. Comax will be the folks I call in the future when I need things removed.
Response from the owner · 2 years ago
Thank you for the outstanding review Amanda! We appreciate you highlighting the ease of process you had with our team here at Comax! And we are grateful for the recommendation!
Jamal and Cedrick were polite, courteous, respectful, and professional. I was very happy with them and the service they provided. You are lucky to have such good employees like this to represent your business. I hope you give them a Christmas bonus and a raise soon so you don’t lose employees like this. They are hard to find and very rare these days.
Response from the owner · 2 days ago
Thank you, Forrest! We’re lucky to have Jamal and Cedrick on our team, and it’s great to hear they made such a positive impression. We’ll definitely share your feedback with them. We truly appreciate your support and hope we can help you again down the road!
— The Comax team
On time, friendly, respectful and courteous! Thank You Nate and Cedric for your quick response and great pricing especially for seniors on tight budget. I highly recommend Comax Junk Removal you help us make our garage alot better!!!
Response from the owner · a day ago
Thank you, Lydia! We’re glad Nate and Cedric made your junk removal experience easy with their friendly service and fair pricing. We know staying within budget is important, and we’re happy they could help make your garage look so much better without adding extra stress. Thanks for recommending us!
— The Comax team
Second time using Comex. Great service and awesome guys. Very friendly and professional. Highly recommend!
Response from the owner · a day ago
Thanks, Chris! We’re happy you came back to us for a second time. It’s great to hear the crew took good care of you and made your junk removal experience a positive one. We really appreciate the recommendation and look forward to helping you again!
— The Comax team
Fast, flexible, and very competitively priced. Use these guys! Remains true one year after the last time I used them. My recommendation remains the same - call these guys first. But if you shop around like I did- you’ll be calling them again later
Response from the owner · a year ago
Hi Peter,
Thank you for the awesome review! We’re glad you found our team fast, flexible, and affordable. Your recommendation means a lot to us!
All the best,
Comax Junk Removal
Hate a great experience with Comax, from the initial call with Zac to 35 min later when Nate and Xavier arrived. Excellent customer service all around! The quote was fair and on the spot. They took everything with them. Will definitely call again!
Response from the owner · 4 days ago
Thank you, Chondra! We’re glad Zac made a great first impression on the phone and Nate and Xavier followed through with prompt, friendly service. It’s great to hear the quote was fair and they took care of everything so quickly. We look forward to helping you out again whenever you need us!
— The Comax team
This company is truly wonderful! I have used them several times. They are always on schedule, and their employees are just very nice and pleasant to deal with. They also will go the extra mile. I recently by mistake included a box with something of personal value in the load of junk they picked up. To my amazement and everlasting gratitude, they actually fond the box and delivered it back to me. I highly recommend this company. And a special thanks to Nate and Xavier. They were great!
Response from the owner · 2 months ago
Thank you, Nancy! We're so glad Ben and Cedrick made such a great impression. We'll be sure to pass your kind words along to them. Thanks for choosing Comax!
— The Comax team
Can't say enough good things about our experience! Ben, Justin and Cedric were all happy, professional, polite and went above and beyond to do an exceptional job. It was a joy working with them! Highly recommended!!
Response from the owner · 4 days ago
Thank you, Kristi! Ben, Justin, and Cedric will be happy to hear how much you enjoyed working with them. We love knowing their positive attitudes and extra effort made such a difference in your experience. We truly appreciate the recommendation and hope to work with you again!
— The Comax team