Google reviewers report a 5.0 rating from 474 reviews, with the owner replying to 18 percent of them. Customers frequently cite punctual arrivals, efficient repairs, and clear communication regarding diagnostics and pricing. Many note that technicians explain issues thoroughly and avoid unnecessary sales. One low-star review describes a situation where a technician identified a leak but the subsequent experience became negative, though the excerpt cuts off before detailing the specific complaint.
Google rating: 5.0 out of 5 from 474 reviews (100% five-star).
Reviews on this page: 474 Google reviews (315 with written comments, 3 with photos).
Owner responses: the business replied to 18% of reviews.
Comfort Atlanta and Demetrio did a great job servicing our HVAC. He was professional and efficient, as well as knowledgeable. Thank you.
Response from the owner · a week ago
Kristi, Thank you for the great review! We’re especially happy to hear that Demetrio took good care of you. We’re very proud of our team and appreciate your trust in us.
I have been using Comfort Atlanta for all my heating and air needs for years now. They are always dependable, honest, and reasonably priced compared to other companies. I highly recommend Comfort Atlanta for all your HVAC needs!
Price assessment: Great price
Services: HVAC system maintenance, A/C system maintenance
Response from the owner · 2 weeks ago
Joe, Thank you for your 5-star review! We’re happy we could help and truly appreciate your loyalty and support of our business.
Anthony was very helpful in fixing my ac. He explained what the issue was and fixed it promptly. Thank you!
Price assessment: Reasonable price
Services: A/C system repair
Response from the owner · 3 weeks ago
Jin, “Thank you for the great review! We really appreciate you trusting us with your HVAC system. Our team works hard to provide honest service and reliable solutions. If you ever need anything HVAC related in the future, we’re always here to help.”
I was able to get next-day service. The tech arrived on time, was courteous and efficient and able to diagnose the problem quickly. Also checked for additional issues and gave a thorough report. Pricing felt fair and was explained. Very happy with this company.
Price assessment: Reasonable price
Price: $400–600
Services: HVAC system maintenance, A/C system repair
Response from the owner · 3 weeks ago
Jenn, Thank you for the wonderful review! It was a pleasure helping you, and we appreciate the opportunity to take care of your heating and cooling needs.
The technician arrived on time and performed the needed services very quickly and efficiently. I was very pleased with his manners and professioalism. I recommend your services to anyone who may need service in the future.
Price assessment: Reasonable price
Price: $1–200
Services: A/C system maintenance
Response from the owner · 3 weeks ago
Ken, Thank you for the kind review! We’re so glad you were happy with the service. We’ll be sure to share your feedback with our team.