HVAC CONTRACTORS · PHOENIX, AZ
Comfort One Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Comfort One Air Conditioning

Better than 93% of HVAC contractors · #5 of 67

5.0★580 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Comfort One Air Conditioning for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “A/C system maintenance”

★★★★★ Dennis · Edited 3 months ago

Service tech, Jonathon, was knowledgeable and friendly. He was extremely helpful and explained everything he was doing. I've used Comfort One in the past and will do so again if needed.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Christie · Edited 3 months ago

Very thorough and a pleasure to work with.

Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Bruce · Edited 4 months ago

Always easy to work with and no surprises. That's all I ask for.

A/C system maintenance+ Quality+ Value
★★★★★ Pete · Edited 4 months ago

Comfort One has been servicing my 2 units since 2020... They are always on time, fairly priced, honest, & reliable. The entire team always does a great job! Pete P.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Robert · Edited 6 months ago

Great service at great price Called at 12 pm out at 3 GOOD WORK ETHIC ,Neat, clean ,and curtess Thanks again comfort one air

A/C system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Alec · Edited 6 months ago

Juha with Comfort one Air Conditioning did a very good job with taking care of my needs! They are very professional and communicative! Will definitely continue to use Comfort one!

A/C system maintenanceRepair HVACInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Benjamin · Edited 7 months ago

This company is still outstanding. They continue to be very responsive and on time!. They explain everything, as much info as I need (and more). I really appreciate their special 'Comfort Club' membership for biannual maintenance visits to keep our 2 heat pump units functioning optimally (just completed our 2nd…

A/C system maintenanceHeating system installationInstall thermostat
★★★★★ Jared · a year ago

My experience with Comfort One Air Conditioning has been nothing short of excellent. They installed a complete, new split system unit in my house nearly 8 years ago. In those 8 years since, I have had zero issues with any of the equipment or quality of work that was done by the professionals at Comfort One who…

Great priceHVAC system maintenanceA/C system maintenanceInstallation
★★★★★ David · a year ago

As good as it gets. Thanks so much!

A/C system maintenance
★★★★★ Greg · a year ago

Best HVAC company in the Valley!

Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Amy · Edited a year ago

I have used Comfort One since 2018 and love them and their service! They are honest, integrity based and service oriented. It is like dealing with a friend who is taking care of you. Also 2 of my friends have used them and one even said I saved her life with them they loved them so much. I have dealt mainly with…

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Tanya · Edited a year ago

Comfort One Air Conditioning is the best AC company out there! Anytime we have had a AC emergency they have been out same or very next day to get us back up and running! Highly recommend!!!

A/C system maintenanceA/C system repairInstall AC
★★★★★ Thejas · Edited a year ago

Honest business. friendly and professional employees. I have been using their services for more than 10 years at 2 properties. It's a small family business , so you don't have to deal with multiple departments etc! They are also more knowledgeable about installing heat pumps than some other installers in this area.…

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Steve · Edited a year ago

Great guys to work with highly recommended yes goods guys

A/C system maintenance
★★★★★ John · Edited a year ago

John was very professional and knowledgeable. Would definitely recommend this company.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Jon · Edited 2 years ago

Comfort One continues to deliver a quality experience. Short notice appointment and expert advice!

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Janet · Edited 2 years ago

I have used Tapps for about 15 years. He is quick to respond, honest and treats me right. I have used him on my home units along with my rentals. He babied one of mine along until it no longer could be repaired. He then replaced it at a reasonable cost. He is very knowledgeable, explains what's going on, and…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Johnny · 2 years ago

Comfort One did an AMAZING job on our AC! We recently purchased our first home and called them to complete some repairs. Jessica was great to work with when we called to schedule service. She had a tech out right away! Their communication is top notch - we received a text confirming our appointment and another when…

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Frank · 3 years ago

The service tech was professional and clean with his work. He also was informative about the need of future service that may be needed. Thank you!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ grant · 3 years ago

Very professional and trustworthy. Answered all of my questions and went above and beyond. Will be using again.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Kadie · 3 years ago

The AC tech was very thorough in explaining what he did during his visit.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Keith · 3 years ago

I had an issue with my Google Nest thermostat where it was blowing cold air instead of heat. ComfortOne was able to fit me in same day and resolve the issue.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Katie · 4 years ago

Comfort 1Air Conditining has helped out with many properties I manage, either log term or short term. Always fair with price and diagnostics. I highly recommend this company. Katie GLVH

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Elias · 4 years ago

They were quick to respond when other companies were giving me a 3 day wait. The service member got straight to the point and figured out the issue within minutes. He explained the issue very thoroughly and in a way I could understand. He got the new part installed and the AC back up and running within minutes.…

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Professionalism+ Value
★★★★★ slasher · 4 years ago

Was there within the hour and got my ac working in 15 minutes for a great price

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Rick · 4 years ago

They did a great job of checking out my ac system with no drama. Highly recommend!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Larry · 4 years ago

Comfort One came out immediately when we called. We are a dental office and needed our air fixed as soon as possible. They helped us right away and it is nice and cool in here again. We really appreciated all of their help. Thank you so much guys....Dr.C and Staff

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★ Mark · 4 years ago

Absolutely the most expensive AC company I've ever used

A/C system maintenance− Value
★★★★★ Denise · 4 years ago

I highly recommend Comfort One Air Conditioning. I had trouble getting other companies to return my calls to schedule a yearly AC checkup. Comfort One returned my phone call right away and scheduling was easy. The technician was polite, professional, and respectful. Very pleased with them - great customer service!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · 4 years ago

John provides great service, he’s efficient, honest and doesn’t try no up sell. He just does what needs to be and provides honest feedback about the condition of the systems. He’s the best A/C tech I’ve dealt with in the valley!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ J · 5 years ago

Taps and his team are incredible!! Very responsive and beyond competitive/ reasonable pricing. Very honest and kind techs!! Great work and communication. 10/10!! Highly recommend!!

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeremy · 5 years ago

Taps and his team are very professional, on time and courteous. Tell you in simple english what the issues may be and fix it.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ W · 5 years ago

I have been looking to find a reliable HVAC company for several years now. After trying several companies, Comfort One AC is the one. Today was my first experience with them and Jonathan was a Superstar! He discovered that my AC had been overcharged with refrigerant. He took the time to explain what that meant and…

A/C system maintenance
★★★★★ Kim · 4 years ago

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Professionalism+ Value
★★★★★ Andrew · 4 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Comfort, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.98★ (51 reviews)2024-Q3: 5.00★ (23 reviews)2024-Q4: 5.00★ (28 reviews)2025-Q1: 5.00★ (13 reviews)2025-Q2: 5.00★ (47 reviews)2025-Q3: 5.00★ (35 reviews)2025-Q4: 5.00★ (21 reviews)2026-Q1: 5.00★ (36 reviews)2026-Q2: 5.00★ (95 reviews)2026-Q3: 5.00★ (83 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
99
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
99
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
69
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
60
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
60
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+78 / −0
Professionalism
+90 / −0
Responsiveness
+83 / −0
Punctuality
+83 / −0
Value
+76 / −1

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