Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Comfort One Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Comfort One Air Conditioning

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 5.0★ from 580 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comfort One Air Conditioning is better than 100% of HVAC contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comfort One Air Conditioning is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comfort One Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comfort One Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comfort One Air Conditioning is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired Comfort One Air Conditioning for 8 kinds of job.

Comfort One Air Conditioning for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 72

All 5 Google reviews tagged “HVAC duct & vent installation”

JamesLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We are grateful to have gone through them for our AC system. They answer their phone, were available on short notice and solved all our issues. Overall one of the best contractors we've done business with.

Install ACHVAC duct & vent installationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
BenjaminLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This company is still outstanding. They continue to be very responsive and on time!. They explain everything, as much info as I need (and more). I really appreciate their special 'Comfort Club' membership for biannual maintenance visits to keep our 2 heat pump units functioning optimally (just completed our 2nd…

Customer photo from Benjamin's review
A/C system maintenanceHeating system installationInstall thermostat
Jennie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our roof was leaking in through the intake vent when it rained. I had a different A/C company come out who stated it was a roofing issue. While having our roof reshingled, it was determined that the piece going from the A/C unit into the house was rusted and leaking. Comfort One Air Conditioning was able to give me…

HVAC system repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Tech was very experienced and professional and resolved my problem quickly.

HVAC duct & vent installation
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Purchased a new unit in November, 2021. They came out to do an inspection last week since we were just starting to use it and want to ensure all was working well. Jonathan was on-time, professional and checked everything out. Prior to going with Comfort One for our new unit, we received bids from several other…

HVAC system maintenanceHVAC duct & vent installationHeating system installation+ Quality+ Professionalism+ Value

Price

$351+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance36$37–$295
A/C system maintenance35$39–$393
A/C system repair29$216–$807
Repair HVAC18$224–$535
Install AC16$1.6k–$3.2k
HVAC system repair12$205–$959
Heating system maintenance8$39–$251
Install thermostat8$50–$437

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