How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREComfort One Air Conditioning
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 580 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
Reviews for your job
Customers hired Comfort One Air Conditioning for 8 kinds of job.
Comfort One Air Conditioning for heating system installation
Clear ✕All 8 Google reviews tagged “Heating system installation”
This company is still outstanding. They continue to be very responsive and on time!. They explain everything, as much info as I need (and more). I really appreciate their special 'Comfort Club' membership for biannual maintenance visits to keep our 2 heat pump units functioning optimally (just completed our 2nd…
My experience with Comfort One Air Conditioning has been nothing short of excellent. They installed a complete, new split system unit in my house nearly 8 years ago. In those 8 years since, I have had zero issues with any of the equipment or quality of work that was done by the professionals at Comfort One who…
Honest business. friendly and professional employees. I have been using their services for more than 10 years at 2 properties. It's a small family business , so you don't have to deal with multiple departments etc! They are also more knowledgeable about installing heat pumps than some other installers in this area.…
I have used Tapps for about 15 years. He is quick to respond, honest and treats me right. I have used him on my home units along with my rentals. He babied one of mine along until it no longer could be repaired. He then replaced it at a reasonable cost. He is very knowledgeable, explains what's going on, and…
Quick and professional. Thanks to comfort one guys for tuning up my AC
Twenty or more years ago, I wouldn't have been amazed by excellent customer service, but in this day and age, I am more than pleasantly surprised. Very nice and professional people that work at this business. Responsive, same day, to email, text, voicemail, or in person or telephone questions. (We didn't have many…
Purchased a new unit in November, 2021. They came out to do an inspection last week since we were just starting to use it and want to ensure all was working well. Jonathan was on-time, professional and checked everything out. Prior to going with Comfort One for our new unit, we received bids from several other…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 36 | $37–$292 |
| A/C system maintenance | 35 | $54–$441 |
| A/C system repair | 29 | $209–$880 |
| Repair HVAC | 18 | $236–$840 |
| Install AC | 16 | $1.5k–$3.2k |
| HVAC system repair | 12 | $192–$955 |
| Heating system maintenance | 8 | $54–$292 |
| Install thermostat | 8 | — |
