Analyzing 5,355,1875.4M Reviews For 14,25314.3K Experts

Experts Reviews · Company report
Comfort One Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Comfort One Air Conditioning

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 580 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort One Air Conditioning is better than 25% of HVAC contractors.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort One Air Conditioning is better than 69% of HVAC contractors.B
69
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort One Air Conditioning is better than 51% of HVAC contractors.C
51

Reviews for your job

Customers hired Comfort One Air Conditioning for 8 kinds of job.

Comfort One Air Conditioning for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Installation”

Jared3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience with Comfort One Air Conditioning has been nothing short of excellent. They installed a complete, new split system unit in my house nearly 8 years ago. In those 8 years since, I have had zero issues with any of the equipment or quality of work that was done by the professionals at Comfort One who…

Great priceHVAC system maintenanceA/C system maintenanceInstallation
Tara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm so thankful for Comfort One Air Conditioning! My AC went out on a Saturday and they came out to evaluate it that day. I knew it would be time to replace it and I had the best experience with them from start to finish. The owner, Taps, was very knowledgeable and helped me through the process of choosing the…

Installation
JoeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team was very responsive and got our job taken care of very professionally. I'll definitely use them again.

Reasonable priceInstallationInstall AC
ThejasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Honest business. friendly and professional employees. I have been using their services for more than 10 years at 2 properties. It's a small family business , so you don't have to deal with multiple departments etc! They are also more knowledgeable about installing heat pumps than some other installers in this area.…

HVAC system repairHVAC system maintenanceA/C system maintenance

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance36$37–$292
A/C system maintenance35$54–$441
A/C system repair29$209–$880
Repair HVAC18$236–$840
Install AC16$1.5k–$3.2k
HVAC system repair12$192–$955
Heating system maintenance8$54–$292
Install thermostat8—

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