Experts Reviews · Company report
Comfort One Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Comfort One Air Conditioning

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 580 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort One Air Conditioning is better than 25% of HVAC contractors.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort One Air Conditioning is better than 69% of HVAC contractors.B
69
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort One Air Conditioning is better than 51% of HVAC contractors.C
51

Reviews for your job

Customers hired Comfort One Air Conditioning for 8 kinds of job.

Comfort One Air Conditioning for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 51

All 18 Google reviews tagged “Repair HVAC”

★★★★★ Tracy · Edited 3 months ago

Professional and kind, they cleaned up after themselves and even asked if I had extra paint to touch up any areas that needed after they had to remove old grids. Our air flow has never been better. Honest company and the customer service is A+. Highly recommend! Thank you!

HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Alec · Edited 6 months ago

Juha with Comfort one Air Conditioning did a very good job with taking care of my needs! They are very professional and communicative! Will definitely continue to use Comfort one!

A/C system maintenanceRepair HVACInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Matt · Edited 6 months ago

Jon is always thorough, upfront and honest. Best HVAC company in the valley.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jon · Edited 2 years ago

Comfort One continues to deliver a quality experience. Short notice appointment and expert advice!

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Quinn · Edited 2 years ago

AC unit gave up the ghost on a Saturday and they had the new unit in on a Tuesday before a heatwave set in, it was nice to have it done so quickly and efficiently

Repair HVAC
★★★★★ Janet · Edited 2 years ago

I have used Tapps for about 15 years. He is quick to respond, honest and treats me right. I have used him on my home units along with my rentals. He babied one of mine along until it no longer could be repaired. He then replaced it at a reasonable cost. He is very knowledgeable, explains what's going on, and…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Johnny · 2 years ago

Comfort One did an AMAZING job on our AC! We recently purchased our first home and called them to complete some repairs. Jessica was great to work with when we called to schedule service. She had a tech out right away! Their communication is top notch - we received a text confirming our appointment and another when…

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · 3 years ago

Able to make appointment quickly, arrived on time, diagnosed the problem quickly, fixed it within an hour, and very professional.

HVAC system maintenanceRepair HVAC+ Punctuality+ Professionalism
★★★★★ Michele · 3 years ago

Fast friendly service, would recommend

HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Katie · 4 years ago

Comfort 1Air Conditining has helped out with many properties I manage, either log term or short term. Always fair with price and diagnostics. I highly recommend this company. Katie GLVH

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarah · 4 years ago

Free estimates, and when we had an emergency, we received immediate service on a Saturday. John was extremely kind and professional and went above and beyond. We recommend this company.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Brock · 4 years ago

Comfort one was great to work with, Taps came out to our home as soon as possible to diagnose a freon leak in the attic. The next day, his very friendly techs came out and had the problem fixed in less time than quoted and right on budget. We'll be using Comfort One for all our AC needs in the future for sure!

Repair HVAC
★★★★★ Dr. · 4 years ago

The technician was very knowledgeable and identified the problem in just 15 minutes (a wrongly wired thermostat). He was a very nice guy and very professional. He spoke highly of the company and boss. That says a lot.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ J · 4 years ago

Comfort One Air is FANTASTIC. We had a broken bracket and they fixed it within an hour. Responded within and hour. The Technician was GREAT! OTHER companies wanted to show up (replace the motor AND bracket even though it's a newer unit and was running VERY COLD prior to the bracket breaking) and Charge $1049, $1200,…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 4 years ago

Technician arrived with the diagnostic tools to determine the problem as well as the tools for repair. Obvious the tech knew what he was doing. The furnace required a new Capacitor which required the Tech to go up on the roof. Job was done in less than an hour.

Repair HVAC
★★★★★ Tom · Edited 5 years ago

Comfort One Air Conditioning Came out the Same Day to Repair our AC Unit. They were prompt, we're pushy, propped up our system and gave us advice on next steps. Honest company, would highly recommend them!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ J · 5 years ago

Taps and his team are incredible!! Very responsive and beyond competitive/ reasonable pricing. Very honest and kind techs!! Great work and communication. 10/10!! Highly recommend!!

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · 4 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance36$37–$292
A/C system maintenance35$54–$441
A/C system repair29$209–$880
Repair HVAC18$236–$840
Install AC16$1.5k–$3.2k
HVAC system repair12$192–$955
Heating system maintenance8$54–$292
Install thermostat8—

Compare with