Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Comfort One Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Comfort One Air Conditioning

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 580 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort One Air Conditioning is better than 25% of HVAC contractors.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort One Air Conditioning is better than 69% of HVAC contractors.B
69
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort One Air Conditioning is better than 51% of HVAC contractors.C
51

Reviews for your job

Customers hired Comfort One Air Conditioning for 8 kinds of job.

Comfort One Air Conditioning for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$1.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 36

All 4 Google reviews tagged “Thermostat installation”

JamesLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We are grateful to have gone through them for our AC system. They answer their phone, were available on short notice and solved all our issues. Overall one of the best contractors we've done business with.

Install ACHVAC duct & vent installationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Judith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Twenty or more years ago, I wouldn't have been amazed by excellent customer service, but in this day and age, I am more than pleasantly surprised. Very nice and professional people that work at this business. Responsive, same day, to email, text, voicemail, or in person or telephone questions. (We didn't have many…

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Comfort 1Air Conditining has helped out with many properties I manage, either log term or short term. Always fair with price and diagnostics. I highly recommend this company. Katie GLVH

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Purchased a new unit in November, 2021. They came out to do an inspection last week since we were just starting to use it and want to ensure all was working well. Jonathan was on-time, professional and checked everything out. Prior to going with Comfort One for our new unit, we received bids from several other…

HVAC system maintenanceHVAC duct & vent installationHeating system installation+ Quality+ Professionalism+ Value

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance36$37–$292
A/C system maintenance35$54–$441
A/C system repair29$209–$880
Repair HVAC18$236–$840
Install AC16$1.5k–$3.2k
HVAC system repair12$192–$955
Heating system maintenance8$54–$292
Install thermostat8—

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