Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%25+5Value 10%69+6.9Momentum 8%60+4.8Track record 7%60+4.2Accountability 5%51+2.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREComfort One Air Conditioning
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 580 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort One Air Conditioning is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort One Air Conditioning is better than 25% of HVAC contractors.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort One Air Conditioning is better than 69% of HVAC contractors.B
69
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort One Air Conditioning is better than 60% of HVAC contractors.B
60
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort One Air Conditioning is better than 51% of HVAC contractors.C
51
Reviews for your job
Customers hired Comfort One Air Conditioning for 8 kinds of job.
Comfort One Air Conditioning for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
All 1 Google reviews tagged “Thermostat repair”
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
This year when the thermostat went out they were able to again send someone same day, replace the part, and get my heater running same day!
Heating system repairA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Price
$351+9% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 48%Reasonable 50%Overpriced 0%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 36 | $37–$292 |
| A/C system maintenance | 35 | $54–$441 |
| A/C system repair | 29 | $209–$880 |
| Repair HVAC | 18 | $236–$840 |
| Install AC | 16 | $1.5k–$3.2k |
| HVAC system repair | 12 | $192–$955 |
| Heating system maintenance | 8 | $54–$292 |
| Install thermostat | 8 | — |
