Google reviewers rate Comfort Star Ac Repair 4.9/5 from 433 reviews, with the owner replying to all feedback. Positive comments frequently cite punctuality, professional communication, and fair pricing for AC maintenance, repairs, and full system replacements. However, low-star reviews describe misdiagnoses, inflated billing through home warranty partners, and poor office responsiveness.
Google rating: 4.9 out of 5 from 433 reviews (95% five-star).
Reviews on this page: 433 Google reviews (346 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: HVAC Contractor serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
433 reviews on Google
5★410
4★11
3★3
2★1
1★8
Reviews from Google, shown as published (original wording, unedited).
TT
Thoa Tran5 reviews
★★★★★
Shane Martin comes to my house every year to check the heat or the conditioner. He is very professional and nice and he has given good advice.
I appreciate his help
Price assessment: Reasonable price
Price: $400–500
Response from the owner · 6 months ago
Thank you so much for the 5-star rating, Thoa! We truly appreciate your support and are glad you had a positive experience with Comfort Star. If you ever need us in the future, we're here to help!
Excellent service as usual! Shane is such a friendly guy and always fixes the problem.
Price assessment: Reasonable price
Price: $200–300
Services: A/C system repair
Response from the owner · a year ago
Thank you so much for taking the time and letting us know how we are doing. On behalf the entire Comfort Star team, thank you again! We truly value your business and look forward to serving you in the future.
Comfort Star
We have been customers of Comfort Star since 2012.
They always provide excellent service, easy scheduling and 100% professionalism from everyone you encounter.
Call Comfort Star for all of your HV/AC needs. You will not be disappointed.
Price assessment: Great price
Services: Heating system maintenance
Response from the owner · 2 years ago
Dear Rita,
Thank you for your trust and business. We appreciate you taking the time and letting everyone how we are doing. will tell Jeremiah about the review he will be very happy.
thank you again.
Jeremiah with Comfort Star came out today to perform the annual fall maintenance on our HVAC system. Jeremiah has come out several times to perform maintenance and he is the best! Always professional, friendly and very thorough in his work.
Response from the owner · a year ago
We are thrilled to hear that you are satisfied with your Spring AC maintenance!
I’ve had my entire system redone by them, ducts and all. They stand by their work and have an extremely quick response time and do professional installs. Highly recommended!
Price assessment: Great price
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: HVAC system maintenance, A/C preventive maintenance
Services: HVAC system maintenance, A/C system maintenance, Installation, HVAC duct & vent installation, Install AC, A/C preventive maintenance
Response from the owner · 3 years ago
Dear Brandon,
Thank you so much for your business and trust, on behalf of Comfort Star team I thank you and your family.
We recently had both of our A/C units replaced by Comfort Star, and we are very happy with the experience!
Having dealt with many HVAC companies over the years, I can confidently say that Comfort Star has been by far the best.
Habib, the owner, and Shane, his technician, were wonderful to work with. Their professionalism, knowledge, and attention to detail truly set them apart. They took the time to evaluate our existing ductwork and make adjustments to improve airflow, particularly in areas of our home that tend to get the hottest.
The entire installation team was very organized, efficient, and clean.
I highly recommend Comfort Star to anyone looking for a reliable, honest, and trustworthy HVAC company!
Response from the owner · 2 weeks ago
Thank you so much for this review! It was a pleasure working with you on both A/C replacements. Shane and I are glad the ductwork adjustments are helping those hot rooms stay comfortable. We truly appreciate your trust and your recommendation, and we're always here if you need anything.
Comfort Star team.
Jeremiah, the HVAC technician, was very knowledgeable and professional. He provided some great suggestions for enhancing life and performance of our units.
Price assessment: Not sure
Services: HVAC system maintenance
Response from the owner · 2 weeks ago
We appreciate you taking the time to share this! Jeremiah takes pride in giving homeowners practical advice to get the most out of their AC and heating systems. Thanks for trusting Comfort Star with your HVAC system maintenance in Houston. We’re here whenever you need us!
