How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREComfort Zone Service
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 394 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Comfort Zone Service for 8 kinds of job.
Comfort Zone Service for HVAC system maintenance
Clear ✕All 108 Google reviews tagged “HVAC system maintenance” · showing 100
I’ve had different companies coming out every year since I’ve lived here for the annual cleaning. Finally someone that spent some actual, real time with the unit, and who took the time to explain things as well as show me pictures. Josh was the best! As are the girls in the office. Would give a 10 if I could!
Josh from comfort zone was polite and friendly. He was very professional and informative. I will definitely use comfort zone again.
Josh came out today for furnace maintenance. He was grest answering all my questions. This is my second service from comfort zone , good people. Glenn came out for furnace maintenance. I'll be using comfort zone for all my HVAC services! Thanks Glenn
Great job and timely service. Josh was very helpful.
Great service and price, kind and knowledgeable technicians.
I've been a comfort zone customer for a while now and appreciated Glen's honesty and his way of running a business. Last few years it has been a bad experience with the company, mostly with the technicians they send out for the tuneups. Every technicians are trying to upsell the services and products and create an…
Great job on explaining all the details.
Josh was the best technician that ever came to my house, he explained somethings to me that I needed to know that I had no idea of, with my furnace and thermostat. And he also let me know i had a humidifier installed, in which i didn't know by me just living here for only 1yr. He was really great and so friendly!
I've used Comfort Zone for many years. Professional, courteous, knowledgeable, always on time. I highly recommend Comfort Zone for reassuring service and safety.
Josh is great! He’s serviced my HVAC. a few times now and is always thorough, conscientious and pleasure to interact with.
Josh was great. Explained everything he was going to do for inspection
These guys are always professional and do good work. Jake is very personable and thorough, he did a great job! These are my go to guys!
Yearly maintenance on furnace. We are on their Plan, I highly recommend it. Good service. Friendly and knowledgeable.
Superior owners and service technicians. Top notch professionals. I have purchased new HVAC equipment and had my annual services done with Comfort Zone for a few years now and I'll be a loyal customer for life.
First time using Comfort Zone I am so glad I did Jordan came and thoroughly explained his workings I even signed up for the annual Comfort Zone plan See ya in November
Excellent Professional Service from Josh. And he didn’t mind listening to long winded questions from me
Josh provided excellent customer service
From the bright and cheerful Kayla calling to schedule to Jacob doing a great job diagnosing and repairing my A/C, they were all around great to work with.
Jordan from Comfort Zone delivered a complete fall furnace tune-up. He is professional, thorough and friendly. Being a member of the Comfort Club gives us peace of mind. Thank you Comfort Zone!
I love working with Comfort Zone, and have worked with them for several years. I love the service I received from Josh who is always friendly, knowledgeable, explains the services he’s giving me, and he’s just good at what he does. Totally recommend.
I have used Comfort Zone Services for the last couple of years. They installed my new system and gave me advice on what to use. I have been very happy with there suggestions. I was a Carrier all or nothing type of customer and they suggested a different unit outside. I went with there suggestions and glad I did, it…
Very happy with the maintenance work. Very thorough work.
Professional in every aspect of the new AC installation
Jordan did an excellent job. Very knowledgeable and explained everything clearly.
Been dealing with Comfort Zone for quite sometime. Always a great service experience. Josh is great. Very professional, friendly, and knowledgeable. Highly recommend them!!!
Excellent Help my wife understand what was going on with the AC and heating unit
Josh was on time, very nice and professional. Introduced himself to me and went straight to work.
Jordan did a great job . On time, professional and knowledgeable. Explained what he did well too
Josh was excellent , very professional and thorough. Thanks for the labeling of the various turn off switches. Some I knew, others had no clue where they were.
Easy experience and very knowledgeable. We have used them at our last 2 homes b
Friendly, prompt, fairly priced, efficient, knowledgeable, Josh was great. I have been using this company for years and everybody I have worked with has been wonderful. They care about their customers. Companies like this are the reason you use small business.
This Company is Outstanding! Been with comfort Zone for several years now and I couldn’t be happier! Molly is always a great voice to hear when scheduling. You don’t have to wait days for a service call/call back, they are flexible with your schedule, and always on time with a curtsy heads up before they arrive.…
Josh was great. He came out to service my air conditioner and furnace. He was very friendly and helped me understand the problem and how to fix it. He took the time to explain the situation and assess the best options for the future. I highly recommend!
Josh from Comfort Zone is amazing. Honest and knows the system. Suggested what I needed, with no aggressive sales pitch.
My first 6 month Tune up exceeded my expectations ……Josh was the technician which was very professional, efficient and friendly !!!
Josh provided a comprehensive explanation and shared his thoughts, which I greatly appreciate. Overall, it was a positive experience.
We had the strangest loud noise coming from our A/C and couldn’t find out why. Josh Berg was the technician who came out and he immediately found the problem and corrected it. He also provided much needed maintenance to our unit. What a relief! I appreciate how easy it is to schedule with Comfort Zone and will call them again when I need A/C service.
Josh did an excellent job. He educated me on my furnace first time in a lifetime but I changed a filter with the help of Josh. He also labeled my filter for me show me how to install it and just gave me general information to keep my furnace working perfectly. Josh is one of the service man I have encountered from…
We had an excellent experience with Josh Berg with our HVAC maintenance service and surge protector installation. Josh arrived on time, was professional, and courteous. I especially appreciated that he wore shoe covers before entering our home, showing great respect and attention to detail. The surge protector…
Josh did the outstanding job! Very polite, professional, and Efficient. It doesn’t get better than that!!
Great experience with Josh from comfort zone on my a/c tuneup 👍
Great job, very good communication from Josh, our technician. We recommend them highly.
I have worked with Comfort Zone in the past. Last week I called for service on what I thought was either an air conditioning or hot water tank problem. A Service tech came out promptly and informed it was thechot water tank. The very next day Comfort Zone professionals removed the old tank and installed a new hot…
Quick response on a very cold day. Service tech was very detailed, knowledgeable. Will definitely be my go to HVAC contractor.
Jordan was on time and very professional. He took the time to explain the problem issues and offered several options to remediate the problems. I would definitely recommend this business for your HVAC needs.
Prompt, friendly service. He's continuing the Comfort Zone tradition.
Josh did a terrific job installing a surge protector on the air conditioning unit and cleaning the unit. Josh was also very personable.
I first started using this company last year when we had AC problems on the first hot day of the year, and they were able to accommodate a same day, last minute appointment. Since that first appointment, I have been completely satisfied with their service. Always responsive, great customer service, prompt arrival of…
We had a great experience with Josh. He was very thorough and knowledgeable. He spent time explaining what he did and why. He was a pleasure to do business with.
Jos was on time, even early which I appreciated. He was friendly, efficient and professional. He was very respectful using booties whenever in the house. He is a great representative for Comfort Zone.
Josh Berg did a great job on our system maintenance and helped answer all of our questions and spent extra time with us discussing options about replacing our HVAC system. A pleasure to work with!
The service was great as usual. Just did a very good job explained everything very well. Showed me pictures. Nice young man. Never have a problem with your service in the last few years that I’ve been using you.
I have used Comfort Zone for about 5 years and have never looked back. They are the perfect combination of professionalism, friendliness, expertise and reliability. Highly recommend! Josh maintained the tradition of great service!
Confort Zone is amazing, they do amazing work at a very fair price. The team is respectful and responsive. Would recommend them to anyone
Josh is wonderful! Very knowledgeable, thorough and inspects everything. Gives us ideas to improve and protect our system. Would be happy to have him every time!
Always a good experience with Comfort Zone
Great service, priced fairly, fast and easy to get an appointment, friendly and skilled technicians. Everything just feels easy, as it should.
Josh was amazing. He was very thorough and informative. He was swift and clean.
Great job! Josh was very professional and helped set up a new thermostat as well as the service on 2 furnaces. Great company 👍👍👍
Great service
Josh did a great job getting the furnace ready for winter.
Josh was very informative, professional, diligent and knowledgeable. I feel great and comfortable in knowing he serviced my unit. Josh is quite an asset to Comfort Zone. Great tech!
Josh was timely and professional.
Fast professional and efficient....they arrived on time. Explained the service performed. They were priced right. I was happy with the service.
Josh was great. Very courteous and thorough. Took time to explain different options.
Knowledgeable technician and friendly service!
Very detailed maintenance.
Excellent job as always Josh the technician did a great job on showing me everything thing he did on this service call
Josh Berg performed an annual maintenance service on my residential furnace. He was thorough, skilled, and professional during the appointment. Additionally, Josh answered my questions about how to correctly operate the humidifier, and my questions about the condition of the air cycler. His answers were clear and…
Great tech named Josh!
They did an amazing job !
Great company. Everything was perfect! Tim Keenan is the very best. Very organized. On time.
Excellent and knowledgeable did what had to be done in a neat and workmanlike manner very pleased with the techs
Chad is so trustworthy and polite. We have used this family owned business for 4 years and would never consider changing. Always honest and fair. Always on time and prompt. Never any surprises. They never try and sell us something we don’t need.
Great service all-around. We highly recommend. Glen was great.
This company is fantastic! Always on time, very knowledgeable and helpful!!
He was very professional and polite. Enjoyed his conversation while working.
Brenden and Marco installed a new high efficiency Carrier furnace, Aprilaire Humidifier and a Respicaire Air Sanitizer. The dual stage furnace, Aprilaire with its own blower and the Air Sanitizer work perfectly. A beautiful installation. Top quality professionals. Comfort Zone has been our HVAC EXPERTS for several years. Emil and Jill thank you!
Service tech was very polite and knowledgeable
Cannot say enough about the ComfortZone Service. Their techs, Brendan & Chad, arrived promptly. They not only repaired my furnace issues, cleaned the furnace, & discovered a problem that I was unaware of that was causing problems. After repairing the issues; they did not try to sell me anything or upgrade anything —…
Comfort Zone continually keeps you updated as to when the appointment is and when the technician is on the way! Chad was professional and attentive to the issues we were having. Fixed our heating issues that had been going on 2 years! So glad to have his help in the low temps we are experiencing currently and…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 105 | $37–$264 |
| A/C system maintenance | 48 | $39–$318 |
| HVAC system repair | 42 | $145–$618 |
| Heating system maintenance | 31 | $37–$317 |
| Heating system installation | 27 | $1.4k–$2.8k |
| Heating system repair | 17 | $78–$745 |
| Cleaning | 17 | $135–$484 |
| Install AC | 17 | $1.6k–$3.2k |
