Experts Reviews · Company report
Comfort Zone Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Comfort Zone Service

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 394 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comfort Zone Service is better than 95% of boiler installers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comfort Zone Service is better than 93% of boiler installers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comfort Zone Service is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comfort Zone Service is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comfort Zone Service is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comfort Zone Service is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Comfort Zone Service for 8 kinds of job.

Comfort Zone Service for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Heating system installation” · showing 20

Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I will definitely recommend this company. Chad was great. Knowledgeable, professional, quick and friendly. Prices very reasonable. Everyone that has done repairs, replacements, talked to me from the office for scheduling have been knowledgeable about their part of the company's service. A-1 rating from me.

Heating system installation+ Responsiveness+ Punctuality+ Quality
rudejudka7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great job on new furnace very pleased with everything

Paid $2,000+Great priceHeating system installation
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

1 We had an issue with our furnace starting. Tim came over to check things out and within a short time, he had the furnace running like new. He was professional, courteous and efficient. Thanks Tim 2 We needed help finding out what was making a strange noise in our furnace. Josh came out, assessed the unit,…

Paid $2,000+Reasonable priceHeating system repairHeating system installation
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

David and Aaron were fabulous! They installed my new furnace last week, tested everything and left the work area spotless! Thanks to both of these guys for answering my questions and the great job putting in my new furnace!

Paid $2,000+Reasonable priceHeating system installation
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jacob and David arrived on time. 👍🏼 They were kind and professional I asked David not to cover the stairs to the basement with the drop cloth. I thought it would too dangerous with carrying the old and new units on the stairs. They made a number of trips up & down. Worked efficiently. They walked me through…

Paid $2,000+Not sureHeating system installation
james4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

David and Aaron were amazing. I will definitely continue to use this company. Great job!

Paid $2,000+Reasonable priceHVAC system repairHeating system installation
Kendall7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They came out the same day we called. Initially, we were only looking to repair our AC unit, but after learning more about the condition and age of our system, we decided to replace both the AC unit and furnace. At 23 years old, our existing systems had definitely served their time. What really stood out was the…

Paid $1,000+Reasonable priceHeating system installationInstall AC
Joi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I first started using this company last year when we had AC problems on the first hot day of the year, and they were able to accommodate a same day, last minute appointment. Since that first appointment, I have been completely satisfied with their service. Always responsive, great customer service, prompt arrival of…

Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had a problem with my air conditioner unit and Comfort Zone came out that day to assess the situation. Josh, the service technician was great. He explained everything he was doing and gave me a few options to remedy the situation. UPDATE: The compressor on my AC unit was shot and since my HVAC system was 18 years…

Paid $1,000+Reasonable priceHeating system installationInstall AC
nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Comfort Zone came out quickly when our heat stopped working right before Christmas. They were able to get a new furnace & air conditioner installed for us the next day. Every person that we've talked to or had at our house is so friendly and accommodating! They came out today to get the air conditioner finished…

Paid $1,000+Reasonable priceHeating system installationInstall AC
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tim Keenan and David Diaz installed a new furnace, hot water heater, and whole house humidifier. I could not be happier with the installation, they answered all the questions I had, cleaned up after themselves, and hauled the old units away. The price from Comfort Zone was great and much cheaper than anticipated.…

Paid $1,000+Great priceHeating system installation
NancyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Needed an emergency furnace installation. First time using Comfort Zone. Fair price. All the workers were nice and professional. Would recommend this company.

Paid $1,000+Heating system installation
JimLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We replaced our 17-year-old Carrier furnace with another Carrier furnace and have a WIFI thermostat installed. Everyone from the front desk to the techs who came out were all very courteous, kind, professional. Pictures shown are of the old furnace, the new furnace with some of the original equipment left…

Customer photo from Jim's reviewCustomer photo from Jim's reviewCustomer photo from Jim's reviewCustomer photo from Jim's review
Heating system repairHeating system installation
Pam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh showed me the problems with the furnace & clearly explained my options.

Reasonable priceHeating system installation
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dave and Tim did a great job! They were very professional, friendly, and helpful. They were neat and efficient in the installation of our dual AC/Furnace units. I would definitely recommend Comfort Zone and use them again.

Paid $1,000+Great priceHeating system installationInstall AC
RobertLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fan replacement on a 30 year old system; Jacob was very good to work with, patiently explaining any questions that came up. I was a bit taken aback by the prices, but as I said its been awhile for me. Edit to add: after getting the fan replaced, considering the 30+ years 9n the system decided to replace it. Got a…

Paid $1,000+Great priceHeating system installation
KarenLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Comfort zone handled my Mom's furnace and air conditioner replacement quickly and responsibly. The service was fantastic personally and professionally. Julie will take good care of you and they are honest and hard working! Thank you!

Reasonable priceInstallationHeating system installation
LaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So glad I went with Comfort Zone for new Furnace/AC. They are not only professional but also exceptional! The estimate I received from Chad was clear and concise and pricing fair for the products I chose. The ladies in the office were pleasant and easy to deal with setting up my appointments and offered honest and…

Reasonable priceHeating system installationInstall thermostatInstall AC
gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Paul was very forward with everything he did for us and what he had to fix. Great costumer service! Very very nice guy.

A/C preventive maintenanceThermostat installationA/C system maintenance
Mack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are considering heating your garage I highly company recommend this company. They were on time , worked clean and communicated well. Additionally you could see that they took pride in their work. I am so excited that I can now go into a warm garage in the winter, I am overly excited ! Mack McKeithan

Heating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality

Show more heating system installation reviews (7 more) →

Price

$248+9% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance105$37–$264
A/C system maintenance48$39–$318
HVAC system repair42$145–$618
Heating system maintenance31$37–$317
Heating system installation27$1.4k–$2.8k
Heating system repair17$78–$745
Cleaning17$135–$484
Install AC17$1.6k–$3.2k

Compare with