Experts Reviews · Company report
Comfort Zone Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Comfort Zone Service

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 394 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comfort Zone Service is better than 95% of boiler installers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comfort Zone Service is better than 93% of boiler installers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comfort Zone Service is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comfort Zone Service is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comfort Zone Service is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comfort Zone Service is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Comfort Zone Service for 8 kinds of job.

Comfort Zone Service for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Install AC”

JohnLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent job...was competent and very pleasant to deal with ...thanks Jordan

Install AC
Kendall7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They came out the same day we called. Initially, we were only looking to repair our AC unit, but after learning more about the condition and age of our system, we decided to replace both the AC unit and furnace. At 23 years old, our existing systems had definitely served their time. What really stood out was the…

Paid $1,000+Reasonable priceHeating system installationInstall AC
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had a problem with my air conditioner unit and Comfort Zone came out that day to assess the situation. Josh, the service technician was great. He explained everything he was doing and gave me a few options to remedy the situation. UPDATE: The compressor on my AC unit was shot and since my HVAC system was 18 years…

Paid $1,000+Reasonable priceHeating system installationInstall AC
nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Comfort Zone came out quickly when our heat stopped working right before Christmas. They were able to get a new furnace & air conditioner installed for us the next day. Every person that we've talked to or had at our house is so friendly and accommodating! They came out today to get the air conditioner finished…

Paid $1,000+Reasonable priceHeating system installationInstall AC
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dave and Tim did a great job! They were very professional, friendly, and helpful. They were neat and efficient in the installation of our dual AC/Furnace units. I would definitely recommend Comfort Zone and use them again.

Paid $1,000+Great priceHeating system installationInstall AC
LaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So glad I went with Comfort Zone for new Furnace/AC. They are not only professional but also exceptional! The estimate I received from Chad was clear and concise and pricing fair for the products I chose. The ladies in the office were pleasant and easy to deal with setting up my appointments and offered honest and…

Reasonable priceHeating system installationInstall thermostatInstall AC
JayLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So glad I called Comfort Zone to replace my old A/C. From the initial consult, to the follow up and install, they were professional, knowledgeable, and super efficient. They offered several options, and the price was right. They notified me when they were on their way, provided a picture and listed the experience of…

Install AC+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always great service, very fast and easy appt schedule, always on time , always good energy. Been using their service for over 2 years now. Keep up a good work! Thank you, Comfort zone team!

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
MarineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brenden and Marco installed a new high efficiency Carrier furnace, Aprilaire Humidifier and a Respicaire Air Sanitizer. The dual stage furnace, Aprilaire with its own blower and the Air Sanitizer work perfectly. A beautiful installation. Top quality professionals. Comfort Zone has been our HVAC EXPERTS for several years. Emil and Jill thank you!

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
kaprii5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians took pride in their work. They were clean and thorough providing answers to every question along with recommendations for maintenance. They also cleaned up past poor duck work configurations. Always satisfied with comfort zone.

Install AC+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a very good experience with Comfort Zone as did my mother-in-law and one of her friends who recommended the company. Brendan did an excellent job on my installation. He was friendly, very knowledgeable and very good about explaining things to me. The same is true of Jamie in the office who was always friendly…

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Comfort Zone has been great to deal with. They have been my go to HVAC company since 2017. I regularly have them service my HVAC units every year and just recently had them install AC for my second floor. Very happy with their service would recommend them to anyone.

Install AC+ Quality+ Professionalism+ Value
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

From start with requesting a quote for a/c and heat system, Jamie answers the phone and take information that is so professional yet extremely friendly, she is an asset to Comfort Zone and I have to say that all the staff that I dealt with were awesome. Jim was friendly and helpful when he came to look at old a/c…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
AlLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
Ami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACHeating system installation

Price

$248+9% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance105$37–$264
A/C system maintenance48$39–$318
HVAC system repair42$145–$618
Heating system maintenance31$37–$317
Heating system installation27$1.4k–$2.8k
Heating system repair17$78–$745
Cleaning17$135–$484
Install AC17$1.6k–$3.2k

Compare with