Analyzing 5,667,2995.7M ReviewsFor 15,56715.6K Experts
Google reviewers rate Comfy Heating & Air Conditioning Inc. 4.9 out of 5 based on 157 reviews, noting the owner responds to 99% of feedback. Customers frequently cite punctuality, thorough communication, and efficient installations for services like furnace replacements, heat pump upgrades, and AC repairs. While many praise the team's professionalism and ability to explain work clearly, lower-rated reviews highlight concerns about high pricing, incomplete repairs requiring multiple visits, and poor follow-up on rescheduling appointments.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All my questions were answered plus they were very helpful and polite.”
“Claudio and Jairo did an excellent job on the water heater replacement and it passed city inspections with no issues.”
“After they fixed the cracks, I noticed that they didn't fix 2 other cracks, one where the bedroom vent is, and one where a brand new thermostat was in…”
“The team did a great job, working quickly and efficiently, installing the entire new system in a day and removing the old.”
“They provide competitive prices and excellent reliable service.”
“Then the guy pronounced, without even looking at any pricing, "Impeller motor, $1800.”
“I would definitely recommend the Comfy team for any HVAC needs”
“I strongly recommend avoiding Comfy.”
“Very nice person, explained everything in detail , was fast and made sure every room vent worked!”
“Jay was a fantastic technician to work with, very professional and very honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Claudio and Jairo did an excellent job on the water heater replacement and it passed city inspections with no issues.
Thank you for trusting our company to replace the water heater at your home in San Leandro and for providing the feedback accompanied with a 5-star review!
Incredibly thorough from start to finish. The estimate to the finish job was done in one day and the process from quote to finish was truly exceptional. Would highly recommend Comfy and crew.
Peter, thank you for trusting us to replace the furnace and air conditioner at your home in Fremont. We hope you enjoy the comforts of your new system and appreciate your business.
The Comfy team, Miguel, Jorge, Carlos P., and Jairo, along with Austin, the estimator, upgraded my gas furnace to a heat pump, which added A/C while significantly reducing carbon emissions overall. The team did a great job, working quickly and efficiently, installing the entire new system in a day and removing the old. And in the end they left the work site perfectly clean. They were also just lovely people. They even put up with my enthusiastic German Shepherd, who was thrilled to have visitors.
Ellen, we are delighted to hear you enjoyed your experience with our team from start to finish and we thank you for trusting our company to install a new heat pump system at your home in Oakland. We appreciate your business and you taking the time to provide this feedback and a 5-star review!
Claudio and Jairo were just the best. All my questions were answered plus they were very helpful and polite.
Dan, thank you for taking the time to provide us with the five star review and the feedback regarding your installers. Thank you for trusting us with your new heating and air conditioning there in Danville California and for the trust you have placed in us for your other hvac projects.
During the heat of October with temperatures at 101°, the motor of my furnace, went out there by disabling my air conditioner. A tragedy for sure. I contacted Comfy H eating and Air Conditioning with a plea for help and they were out within two days. The team of Carlos M and Carlos J were extremely courteous, respectful and efficient with their work. With my furnace located in the attic, and the temperature being over 100°, they worked their magic and made a new furnace fit in the space provided. I couldn’t be more thankful
Thank you Kim for the 5 Stars! will pass this along to the Carlos's : ) So glad we were able to get you back up and running and keep you nice and Comfy with your new furnace replacement!
Jay was a fantastic technician to work with, very professional and very honest. Comfy is very lucky to have someone like him on the team.
David, thank you for the five star review and also for the positive feedback regarding your experience with your technician. We’re glad we were able to get your heating and air conditioning system working great.
Jay was awesome!! He was very professional. He made sure to walk me through all the steps of the service, provided advice and was a joy to have in my home. I look forward to having Jay again for my next service. I love Comfy Heating and Air. They are a great company. Will
Will, we appreciate you taking the time to provide feedback and a 5-star review. It is our pleasure to continue to provide routine maintenance for your furnace at your home in Hayward. We are thankful for your business and your continued membership in our Comfy Club.
Claudio and Jairo did a great job installng our AC unit. It was a big job but they got it all done in a day before the heat hit us tomorrow.
Thank you for trusting us with the install of the new Heat Pump system at your home in Lafayette. We appreciate your business and you taking the time to provide this great feedback!
Very nice person, explained everything in detail , was fast and made sure every room vent worked!
Rohit, thank you for trusting us to troubleshoot and diagnose your heater and air conditioner at your home in Fremont. We are glad to see our technician was able to resolve the issue the the same-day. Please contact us again for any future heating or cooling needs you may have.
Great service.
We thank you for your business and for taking the time to provide a review. Please contact us for any future heating or cooling needs you may have.
Analyzing 5,667,2995.7M ReviewsFor 15,56715.6K Experts