Washem Clean responded quickly to our ceiling water damage and handled everything professionally, from removing wet materials to documenting the damage for insurance. Their team was kind, kept us informed at every step, and made a stressful situation much easier to manage!

Company — WASH'EM CLEAN
Company — WASH'EM CLEAN at a glance
Google reviewers rate Wash'Em Clean 4.9 out of 5 based on 115 reviews, with the owner responding to 83% of comments. Customers frequently cite punctuality, clear communication, and reasonable pricing for water damage restoration, mold treatment, and routine cleaning services. Reviewers often note that the team helps with insurance documentation and manages stressful situations effectively. One low-star review mentions a scheduled service failure where the company did not arrive and provided no communication or cancellation notice despite multiple contact attempts.
- Google rating: 4.9 out of 5 from 115 reviews (97% five-star).
- Reviews on this page: 115 Google reviews (112 with written comments).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: October 26, 2026.
- Service: Water Treatment Service serving Everett, Massachusetts.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an excellent job restoring our home after water damage.”
“They worked tirelessly to dry everything out, removed all the damaged materials, and even took preventive measures to avoid mold growth.”
“Washem Clean responded quickly to our ceiling water damage and handled everything professionally, from removing wet materials to documenting the damag…”
“…responded quickly to our ceiling water damage and handled everything professionally, from removing wet materials to documenting the damage for insura…”
“They're responsive and their rates are affordable which means that going home is one less thing on my mind!”
“They are very reliable and always get the job done right.”
“I’d definitely recommend them for any water or mold issues!”
“Their team was kind, kept us informed at every step, and made a stressful situation much easier to manage!”
People customers mention
- Boston 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Washem Clean truly impressed me with their punctuality, professionalism, and care for my home. They communicated clearly, answered all my questions, and left everything spotless. I’d definitely recommend them for any water or mold issues!
They did an excellent job restoring our home after water damage. The team was friendly, professional, and efficient, with great communication throughout, and the results turned out even better than we expected!
When our basement flooded, Washem Clean responded promptly and made a stressful situation much easier to manage. Their team was professional, thorough, and kept us informed throughout, including helping with insurance documentation. Our basement is now clean, dry, and safe again, and we truly appreciate their excellent service!
Going with them following water damage to the kitchen was extremely positive. They arrived prepared, quickly set up the drying equipment, and maintained control of the area. They also examined surrounding rooms to ensure that no hidden moisture remained. The interaction all over was consistent and simple to understand.
Thank you, Frederick, for your review and for choosing Washem Clean. We truly appreciate your trust and support. It was our pleasure to help, and we're grateful you took the time to share your experience.
Every technician we dealt with from Washem Clean was courteous and professional. They took time to answer our questions and explained their work clearly. You could tell they had the training and experience to handle water and mold properly. They didn’t rush through the job — instead, they made sure everything was done right. That level of professionalism gave us peace of mind.
Thank you, Heston, for your review and for choosing Washem Clean. We truly appreciate your trust and support. It was our pleasure to help, and we're grateful you took the time to share your experience.
When a pipe burst in our bathroom, we had water everywhere. I was panicked, but Washem Clean responded quickly and had a plan in place within hours. They set up drying fans, pulled out wet materials, and made sure the area was disinfected. What impressed me most was how they explained everything in simple terms, so I never felt lost. The bathroom was back to normal much faster than I expected.
Thank you, Neil, for your review and for choosing Washem Clean. We truly appreciate your trust and support. It was our pleasure to help, and we're grateful you took the time to share your experience.
I was panicked when I discovered water under the flooring in our nursery. Washem Clean was kind, calming, and incredibly thorough. They took care of everything quickly and gave us peace of mind that our baby’s room was safe again. Eternally grateful.
Thank you, Ian, for your review and for choosing Washem Clean. We truly appreciate your trust and support. It was our pleasure to help, and we're grateful you took the time to share your experience.
We called a few companies before choosing Washem Clean, and I’m so glad we did. They didn’t upsell us or try to scare us into services we didn’t need. They gave a clear estimate, stuck to it, and delivered high-quality work. Honesty goes a long way these days.
Thank you, Jay, for your review and for choosing Washem Clean. We truly appreciate your trust and support. It was our pleasure to help, and we're grateful you took the time to share your experience.
From my first call to the final walk-through, everything went smoothly. They coordinated everything, including documentation for insurance. I didn’t have to lift a finger, and my house was clean and dry by the end. Couldn’t ask for better service.
Thank you, Darci, for your review and for choosing Washem Clean. We truly appreciate your trust and support. It was our pleasure to help, and we're grateful you took the time to share your experience.
Business details
- Address: 23 Summer Ave, Waltham, MA 02452
- Phone: (617) 874-0667
- Website: washem-clean.com
- Service area: Everett, MA