Google reviewers rate the shop 4.9 out of 5 based on 103 reviews, frequently citing fair pricing, punctual service, and honest communication regarding vehicle repairs. Customers describe the staff as professional and trustworthy, noting that they avoid unnecessary upsells and provide clear explanations for maintenance needs. While most feedback is positive, a small number of low-star reviews mention high costs for basic services and a lack of attention to detail during vehicle inspections.
Google rating: 4.9 out of 5 from 103 reviews (94% five-star).
Reviews on this page: 103 Google reviews (71 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 18, 2026.
Service: Auto Body Shop serving Fairview Park, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
103 reviews on Google
5★97
4★2
3★2
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
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A DubLocal Guide · 104 reviews
★★★★★
Cheers to Richard Brian and David! These are some straight shooters. Brought in my Grand Marquis for a much needed tune up. Car is running amazing now, price was fair, they communicated throughout the process and gave me a list of items needed now and ones I can do in the future. Very happy with my experience here and I will be back fellas! Thanks!
Price assessment: Great price
Services: General repairs & maintenance, Oil change
Took my SHO in for front end noise. The person I interacted with was quiet and professional. Took care of the outer tie rod and control arm. With the warranty and the alignment, the price I paid was fair. Would recommend to those who want a no bs experience.
Honest and patient, never tried to up sell me anything. Found problem and was willing to work with me. Definitely will be back, really felt like I could trust Richard.
The team of professionals
at, Complete Auto Repair Service, were so very kind & courteous, & they did a wonderful with my car!
I am an older female & not very good with technology, so I don't do reviews often. But, I wanted women especially to know you can trust Rich & his team, at Complete Automotive Repair Service!
Thank You Rich!
Singed, "you'll find me under the Blue Cross"