Google reviewers of Complete Automotive in San Angelo, Texas, highlight transparent pricing, friendly staff, and efficient turnaround times for services like AC repairs, oil changes, and engine diagnostics. Many customers appreciate the shop's honesty and willingness to accommodate urgent needs, often noting that repairs were completed quickly and accurately. However, several low-star reviews criticize the business for overcharging, failing to communicate status updates, and damaging vehicles during service, indicating inconsistent quality control and communication practices.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Took my vehicle to Complete Automotive. Service was GREAT! Anita gave my family and I, exceptional service. Will recommend Complete Automotive to my friends..Thank You Anita...
Transparent and responsive customer service all the way through. Needed a quick turnaround leading up to a long road trip and they worked quickly without compromising on quality. Wouldn’t hesitate to return!
Fair pricing and friendly staff, especially Anita! Work was completed, and we appreciated the reasonable pricing. However, their communication needs improvement. We had to repeatedly call for updates on our vehicle. Overall, a good experience in terms of service and pricing, but better communication would make a huge difference!
This place was spot on! Got me in, diagnosed the issue and even stayed late to complete my service so I could have my car back the next day!
Amazing job I’m grateful for their work!
Thank you so much! We're grateful for you too. Hearing that you were happy with both the work and the price is exactly what we hope for with every vehicle that comes through our shop. We appreciate you trusting Complete Automotive, and we'll be here whenever you need us again.
Very honest and transparent business, told me everything that was wrong, and worked with me to find a solution for a weird situation. I highly recommend, this is my go-to place now.
Thank you, Benjamin! Being honest about everything we find and working with you to come up with a real solution is exactly how we want to do business, especially when a situation is a little out of the ordinary. We're honored to be your go-to shop now, and we appreciate the recommendation. We'll be here whenever your vehicle needs anything.
Matt replaced my serpentine belt without issue. Good price and good service.
Thanks, Davis! We'll make sure Matt hears this. A serpentine belt is one of those parts that can leave you stranded when it goes, so we're glad we could get it replaced without any trouble. Good price and good service is exactly what we aim for every time. We appreciate you trusting Complete Automotive and hope to see you again.
I took my car here too see what was going and and Grayson diagnosed it so quick and it only took about 2 hours and everything is working fine now.
Thanks, Parker! Grayson will be glad to hear this. Getting to the bottom of a problem quickly is one of the things he's great at, and we're glad we could get your car diagnosed, repaired, and back to you in about two hours. We know your time matters, so we really appreciate you trusting Complete Automotive with your car. We'll be here anytime you need us.
Absolutely LOVE this place. I cannot say that enough. This is the only place I will bring my car when I'm having issues. They have always been honest and taken good care of my car. Amanda is a pleasure to deal with and extremely helpful!! Great customer service, friendly, and they always find little ways to help you were they can whether it be with cost or what issue are immediate and what can wait.
Saraya, thank you so much! Hearing that we're the only place you'll bring your car is the best compliment we could ask for. Being honest and helping you figure out what needs attention now and what can wait is exactly how we want to take care of people, and Amanda will be thrilled to hear your kind words. We appreciate your loyalty and look forward to taking care of your car for a long time to come.
So helpful and kind
Thank you, Kaylee! Being helpful and kind is exactly how we want every customer to feel when they walk through our doors, so this means a lot to the whole team. We know car trouble can be stressful, and we're glad we could make your visit a little easier. We appreciate you choosing Complete Automotive and look forward to seeing you again.