Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Compton's Automotive 4.8 out of 5 stars based on 429 reviews, with the owner responding to 65% of them. Customers frequently praise the shop for thorough diagnostics, transparent pricing, proactive communication, and the provision of loaner vehicles during repairs. However, lower-rated reviews highlight concerns about higher costs compared to dealerships, unanswered communication, and disputes over unauthorized work or diagnostic fees.
Data from Google, last updated October 29, 2026.
429 Google reviews we collected
Phrases our text analysis found in 333 written reviews
How often each topic comes up in the written reviews
We read 333 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were upfront with me, thorough and truthful in their diagnostics, and extremely courteous and helpful.”
“Extremely RUDE front desk Rep, from the beginning.”
“And I trust their recommendations and never feel like they are trying to sell me something I don’t need.”
“Came here over a month or so ago with issues about my car, and they scammed me out of over $400 almost paid about $600.”
“The staff is excellent, I always receive great service!”
“We reluctantly paid and I did some research online and found several instances of a brake switch being damaged or misaligned during a brake booster replacement.”
“They’re upfront, fair, and incredibly dependable—exactly what you want in a local shop.”
“Not just a possibly unneccessary overpriced cleaning.”
“STACIE IS GREAT AT RELAYING THE INFORMATION YOU NEED TO HAVE YOUR CAR REPAIRED IN A TIMELY MANNER.”
“They kept me up to date on the progress of a delayed part.”
“I would recommend Compton's for automotive servicing.”
“They did a fantastic job on the Jeep, followed up with me, and I've already recommended their services to two of my friends.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 429 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
First time going to Compton's. Great experience! Very thorough in terms of service, diagnostics and timeliness. Five star experience!! We will be back!!
Great service,and very friendly staff.
Thank you Jaret!
Always a great experience at Comptons. Austin at the front is always such a huge help and will answer any question you have. Shop dog Cooper is such a good pup!
Excellent technicians!
D Bennett, thank you for the great review!
Great experience from start to finish. The team provided me with constant updates, and presented me with all of my options prior to starting any work. They even provided me with a loaner vehicle while my my car was in the shop and coordinated my appointment with a larger rental vehicle to accommodate for car seats. I highly recommend Compton’s Automotive.
amazing service. 10/10
Great service as always! And I trust their recommendations and never feel like they are trying to sell me something I don’t need.
Jeanie, thank you for the review!
My experience here at Compton was awesome.They treated me very kindly.Because I am a woman.I never felt like they were trying to get over on me . Customer service has always been awesome.I love the cleanliness of the building.I never have a long , wait a lot of the times when I dropped my car off, they have a loner, they can let me use. So I can continue to work. I cannot say enough good stuff about Compton's automotive, I will never go anywhere else as long as I have a car that needs repairing, I appreciate them. I would suggest them to anybody.
Elaine, thank you for taking time to post a review, I am happy to hear the way the team has treated you and you have been able to take advantage of our loaner vehicles. We appreciate you!
I found Comptons while trying to repair my Jeep after getting nowhere with the dealership. They were upfront with me, thorough and truthful in their diagnostics, and extremely courteous and helpful. They did a fantastic job on the Jeep, followed up with me, and I've already recommended their services to two of my friends. I highly recommend them.
The team here was awesome to work with. I dropped my car off first thing in the morning. They gave me a ride to work. Stayed in touch throughout the day on the work that needed to be done. Once my car was ready they offered to pick me up from work. Saving two uber expenses. Great team here!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts