Google reviewers rate Cone Health Urgent Care at Reidsville 4.5 out of 5 based on 512 reviews, with the owner responding to 96% of them. Patients frequently praise the facility for quick check-ins, attentive communication, and professional care for conditions like poison ivy and minor injuries. However, lower-rated reviews identify recurring issues with long wait times, perceived rushed appointments near closing hours, and occasional unprofessional behavior from staff.
Google rating: 4.5 out of 5 from 512 reviews (83% five-star).
Reviews on this page: 512 Google reviews (378 with written comments, 7 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 25, 2026.
Service: Wellness Center serving Wentworth, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
512 reviews on Google
5★423
4★32
3★7
2★6
1★44
Reviews from Google, shown as published (original wording, unedited).
JW
Joy Ward4 reviews
★★★★★
This was for visit in September I think. Urgent care in Reidsville is excellent. They know their jobs and do them expertly. The front desk person was absolutely adorable. I doubt I waited 3 minutes to see the nurse and she listened to me and then ran a test. The nurse practitioner came in and was very helpful and gave me prescriptions and helpful advice on over counter items to use. They are all very compassionate and gracious. I’m grateful for them.
Response from the owner · a year ago
We're so happy to hear about your positive experience! Thank you for sharing your feedback with us.
Visit today with a grand that has poison ivy. From the minute we walked in to walking out we were so comfortable. Staff is FANTASTIC!. I ve had several visits with my grandson. From the front desk to the nurses and the Dr's they've never missed. ALWAYS my go to when regular drs can get you in!
Response from the owner · 2 weeks ago
Thank you for sharing these thoughtful comments! We’re so pleased to know that you had a positive experience with our team. Have a great day!
⭐⭐⭐⭐⭐
I absolutely love this Reidsville location!
I visited on a Saturday afternoon as a walk-in and was in and out in under 90 minutes! Both the doctor and nurse took the time to listen to my concerns, validated how I was feeling, and reassured me that they could help. I left feeling confident in my treatment plan and that I’d soon be back to 100%!
I’ve visited this location for other medical issues since they first opened in Reidsville, and every experience has been positive. I’ve always felt heard, respected, and genuinely cared for.
Having this level of care available locally, without the long wait and expense of an ER visit when urgent care is such a blessing. I can’t say enough good things about this office and its staff. Highly recommend!
Response from the owner · 2 weeks ago
Thank you for leaving us these kind comments about our team members! We're grateful for your feedback.
