Junior Flores1 review
Highly Recommend Them... They Get The Job Done Real Professional
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Confidential Case Files Investigative Services
Confidential Case Files Investigative Services at a glance
Google reviewers rate this Edinburg, TX private investigation firm 4.9 out of 5 based on 56 reviews, noting that the owner replies to 86% of them. Clients frequently cite professional conduct, timely results, and thorough surveillance or missing person work. Common themes include clear communication, fair pricing, and detailed reporting that helps clients move forward with their cases.
- Google rating: 4.9 out of 5 from 56 reviews (98% five-star).
- Reviews on this page: 56 Google reviews (44 with written comments).
- Owner responses: the business replied to 86% of reviews.
- Most recent review: October 21, 2026.
- Service: Mediation Service serving Edinburg, Texas.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★56 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Dalia Villarreal4 reviews
muchas gracias, me envio la informacion muy rapido, y muy amable el trato...
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Efrain Garcia1 review
Awesome work
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Christopher Valdez2 reviews
me ayudaron a localizar a mi papá que tenía 29 años sin saber nada sobre el. Siempre fueron muy accesibles y amables al momento de hablar con ellos. Sin duda alguna creo que ellos son una empresa a la cual yo acudiría en caso de que necesite encontrar a una persona!!
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Rocky Bobbitt1 review
He did an amazing job of getting everything taken care of in a timely manner. He answered all questions I had, gave me different options. I would recommend using his company. Very professional. I would definitely use his services again. Thank Harry for the services you provided.
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Karina Herrera4 reviews
Definitely recommend. He was very nice and professional and told me all possible options that could be taken. He was very clear in explaining what could be done. 10/10 service
Response from the owner · 2 months ago
Thank you so much, Karina! We truly appreciate your recommendation and your kind words. I'm glad I was able to clearly explain your options and help you make an informed decision. Providing honest, professional guidance is always our goal. Thank you for trusting Confidential Case Files Investigative Services, and we're here if you ever need assistance in the future.
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Irma Hernandez1 review
I highly recommend Harry with Confidential Case Files Investigative Services for anyone needing professional investigative work. They were extremely thorough, detail-oriented, and uncovered information that I never would have found on my own. Their final report was professional, timely, and exactly what I needed for me to move forward with my case. Thank you so much. You the best!
Response from the owner · 2 months ago
Thank you so much, Irma, for your kind words and for trusting Confidential Case Files Investigative Services with your case. It means a great deal to know that our work provided the answers and documentation you needed to move forward with confidence. We take pride in conducting every investigation with professionalism, attention to detail, and integrity. Thank you again for your recommendation and for allowing us to assist you. We truly appreciate your support and wish you all the best.
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Eliza Flores7 reviews
Great and fast service. Very helpful and attentive to what we needed. Highly recommend
Response from the owner · 2 months ago
Thank you so much, Eliza! We truly appreciate your kind words and recommendation. It was our pleasure to assist you, and we're glad we could provide the fast, attentive service you needed. Thank you for trusting Confidential Case Files Investigative Services. We're always here if you ever need us again.
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Emily Mariscal10 reviews
I can’t say enough good things about my experience with this team. From the very first conversation, they made me feel heard, respected, and genuinely cared about my situation. They were professional, honest, and kept me updated every step of the way, which gave me so much peace of mind during a stressful time. Thank you for everything!
Response from the owner · 3 months ago
Thank you so much, Emily, for your incredibly kind words. It truly means a lot to our team that you felt heard, respected, and supported throughout the process. We understand that hiring a private investigator often comes during a difficult time, and our goal is always to provide honest communication, professionalism, and peace of mind every step of the way. Thank you for trusting Confidential Case Files Investigative Services. We sincerely appreciate your recommendation and are always here if you ever need us again.
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Anabel Ramirez VLocal Guide · 19 reviews
I came across this business when I needed their help. They were wonderful. I highly recommend their services.
Response from the owner · 3 months ago
Thank you so much, Anabel! We truly appreciate your kind words and your recommendation. It was a pleasure assisting you, and we're grateful you trusted Confidential Case Files Investigative Services with your investigation. Providing professional, discreet, and reliable service is always our top priority. If you ever need our assistance again, we're always here to help. Thank you for your support!
Review from Google · view on Google
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Business details
- Address: 5917 N 23rd St E, McAllen, TX 78504
- Phone: (956) 937-7948
- Website: investigatortx.com
- Service area: Edinburg, TX