Martha G. HernandezLocal Guide · 18 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI got my guitar stringed up here. Great staff
Constellation Musical Instruments
Constellation Musical Instruments at a glance
Customers frequently cite quick repair times, helpful staff, and fair pricing for services like guitar setups, string changes, and microphone installations. Positive reviews highlight the store's wide inventory and patient assistance for beginners, while lower-rated feedback points to instances of delayed service, unresponsive communication via social media, and higher prices for specific accordion models.
- Google rating: 4.9 out of 5 from 537 reviews (97% five-star).
- Reviews on this page: 537 Google reviews (459 with written comments, 49 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: October 19, 2026.
- Service: Musician serving Placentia, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★537 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 459 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“great customer service and very patient and understanding definitely will come back and buy from here again”
“Luis provided an exceptional service, promptly repairing my guitar and cleaning it.”
“Poor service left my instrument here for 3 days and they didn’t do anything thing to fix I took back the same way the worst service!”
“Definitely worth the drive from Hemet highly recommend!”
“I would not recommend this place if you want new strings.”
“…to explain every little detail of our purchase prices were also very affordable recommend this place.…”
“I came all the way from Hemet to get an accordion microphone, and they helped me out right away.”
“They took the time to explain what was wrong and what needed to be fixed to get the guitar playing the way I wanted.”
“I cannot emphasize enough, how much trust this place has earned with me.”
People customers mention
- Carlos 16 reviews
- Gio 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Nereyda Gonzalez1 reviewTotal number of Google reviews Nereyda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLuis provided an exceptional service, promptly repairing my guitar and cleaning it. I would gladly return for their services again.
Response from the owner · 2 weeks ago
Thank you Nereyda it was a pleasure helping you today with your son’s guitars so he can get playing again! We appreciate the feedback! 🙌🏽🥹🎸
Rya Arci1 reviewTotal number of Google reviews Rya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlevery good experience with them! they fixed with my instrument with no problems.
Antonio FerrariLocal Guide · 15 reviewsTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuy bonita experiencia, recomendable si eres fan!
Response from the owner · 2 weeks ago
Thank you Antonio, we really value your feedback. We will keep working on trying to give the best service in town! 🎸🎶 🙏🏽
Anthony CotaLocal Guide · 129 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service. Helpful staff!
Response from the owner · 2 weeks ago
Thank you Anthony, it was a pleasure helping you today. We appreciate the kind words about or staff and service. 🫶🏽🎵🎸
Gabriel Torres2 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSi ahy me ayudaron a reprogramar mi sistema muy amable el amigo gio gracias 100 por cierto recomendado
Response from the owner · 2 weeks ago
Gracias Gabriel, fue un placer ayudarte con tu sistema inalámbrico Shure!
Andrew Leonidez1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways get my string and fix labor %100 recommended 👍
Response from the owner · 2 weeks ago
Thank you for trusting us to work on your instrument!🎻
Amber Rosenfeld4 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI cannot emphasize enough, how much trust this place has earned with me. Took my guitar Into guitar center for some service, their only advice was buying a new guitar. Came here for a second opinion, fixed it in less than five minutes. Truly grateful and will be back.
Response from the owner · 2 weeks ago
Thank you Amber! It was nothing really we appreciate the kind words and you’re welcome any time. 🤗🎸🎶
Brian Rueda1 reviewTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience at Constellation Musical Instruments! I came all the way from Hemet to get an accordion microphone, and they helped me out right away. Definitely worth the drive from Hemet highly recommend! 🎶🪗
Response from the owner · 2 weeks ago
Thank you Brian! I’m glad we were able to help you and we had the right microphone you were looking for. 🎤 🪗 🎶
Nolan Rodriguez1 reviewTotal number of Google reviews Nolan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google100% recommended, great professional service!! I took my accordion in for a microphone installation and was met with kind and helpful customer service.
Response from the owner · 2 weeks ago
Thank Nolan! It was a pleasure installing your Harmonik microphone. Thank you for trusting us to work on your instrument! 🎤 🪗 🎶
Business details
- Address: 3701 W McFadden Ave Ste C, Santa Ana, CA 92704
- Phone: (714) 418-0186
- Website: constellationmusical.com
- Service area: Placentia, CA