Moving and storage service · Boston, MA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 218 moversiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★254 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$795typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Continental Moving Company maintains a perfect five-star rating based on 254 reviews, with customers frequently citing punctuality, efficient handling of belongings, and clear communication from initial quotes to move day. Reviewers often note that the service includes furniture disassembly and reassembly, with prices typically matching the provided estimates. One low-star review describes a discrepancy where a written quote was invalidated after a date change, suggesting potential issues with pricing consistency.
Google rating: 5.0 out of 5 from 254 reviews (100% five-star).
Reviews on this page: 254 Google reviews (235 with written comments, 25 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Mover serving Boston, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Continental Moving CompanyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Continental Moving Company: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Continental Moving Company: 96/100 on this factor. Category median: 90.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Continental Moving Company: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Continental Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
254 Google reviews we collected
5.0of 5
5 stars253100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 235 written reviews
99%praise
Praise55399%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4858%
Reasonable3441%
Overpriced11%
Not sure00%
$795-19% vs typical movers
Middle half of what 59 customers paid ($427–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response14726%
Staff & attitude12623%
Would recommend10118%
Quality & results7614%
Price & value529%
Communication366%
Honesty & trust224%
What customers talk about
We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived promptly and went through the whole house methodically making us feel very comfortable.”
“Mike, Islam and Isaac were incredibly professional and personable.”
“I highly recommend and will be calling back for any future moves!”
“I cannot recommend this company enough.”
“They did an amazing job with my wife and I’s PODS unloading.”
“Dauren and Ivan you rock 🙏 Super kind and efficient and great at problem solving — when my parking situation got messed up, they helped find a solution.”
“The best moving company in Boston, both in terms of service, responsible movers, reasonable prices, friendly staff.”
“The communication from the quote to the end of the move was outstanding.”
“I highly recommend them to anyone looking for reliable and professional movers.”
People customers mention
Tom10 reviews
Cristian6 reviews
Isaac5 reviews
Movers5 reviews
Christian4 reviews
Easy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Continental Moving Company for 7 kinds of job. Pick one to see what they paid and said.
JJim11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Last week we moved from our home of 32 years to a much smaller place. Mike, Islam and Isaac were incredibly professional and personable. They arrived promptly and went through the whole house methodically making us feel very comfortable. They were understanding and let us change where we wanted to place the…
Paid $1,000–1,500Reasonable priceLocal moving
Jjohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Wonderful group of guys. They were on time, personable, and handled all of my belongings with care. Highly recommend!
Paid $1,000–1,500Reasonable priceLocal moving
SSheryl4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Isaac and Bok of Continental Moving are true pros! Our move was seamless and their efficiency and care were excellent! The communication from the quote to the end of the move was outstanding. Tom, our moving assistant, was great with communication and quoting the move. We highly recommend Continental Moving Company! 5+ stars!
Paid $500–1,000Reasonable priceLocal moving
CCurt1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Beck and his colleague were great. Efficient, polite and professional. They were great to work with.
Paid $500–1,000Reasonable priceLocal moving
PPanagiotisLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best moving company in Boston, both in terms of service, responsible movers, reasonable prices, friendly staff.
Paid $500–1,000Reasonable priceLocal moving
LLauren5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience using Continental from start to finish. The quote process was straightforward, the movers arrived on time, and they worked quickly without damaging anything. Would definitely use them again for a future move!
Last week we moved from our home of 32 years to a much smaller place. Mike, Islam and Isaac were incredibly professional and personable. They arrived promptly and went through the whole house methodically making us feel very comfortable. They were understanding and let us change where we wanted to place the furniture several times even offering suggestions.
There are so many different moving companies out there that I feel very fortunate that we picked Continental Moving Company. I highly recommend them !
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Local moving
J
john german1 reviewiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Tom and Luca were incredible. They did an amazing job with my wife and I’s PODS unloading. Everything was brought in with care and they carried the larger items seamlessly up 4 flights of stairs. They were so friendly and they made what would normally be a stressful time very enjoyable. I highly recommend and will be calling back for any future moves!
Price assessment: Great price
N
Nayely Pena6 reviewsiTotal number of Google reviews Nayely has written across all businesses on Google Maps, not just this one.
The service was impeccable. It was my first time ever hiring a moving company and I will never move without Continental again. It was extremely easy. I did not lift a finger. I packed everything up and left everything ready to be disassembled and moved and they did just that. Thank you so much gentleman for helping me move into my new home!
Price assessment: Reasonable price
Services: Local moving, Oversized-item moving, Moving-related storage
Response from the owner · a week ago
We love hearing this, especially from someone hiring movers for the first time. Moving into a new home is a big enough day without having to worry about the heavy lifting. Glad the guys took care of everything for you!
S
Shilou2 reviewsiTotal number of Google reviews Shilou has written across all businesses on Google Maps, not just this one.
Recently moved and chose Continental Moving Company to help. Had a great experience the first time with them. Az and Bek transported my belongings on time without any issues. They were friendly and accommodating. I would highly recommend them for your next move.
Response from the owner · a week ago
Az and Bek will be glad to hear this. Getting everything there on time and without any issues is what we aim for, and it’s nice to know you had another good experience with us. Thanks for giving us another chance to help with your move!
S
Sheryl Sacharoff4 reviewsiTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Isaac and Bok of Continental Moving are true pros! Our move was seamless and their efficiency and care were excellent! The communication from the quote to the end of the move was outstanding. Tom, our moving assistant, was great with communication and quoting the move. We highly recommend Continental Moving Company! 5+ stars!
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving
Response from the owner · 3 weeks ago
Isaac, Bok, and Tom deserve the shoutout! We're especially glad the communication stood out, because a lot of the work happens before the truck even shows up. I’ll make sure all three see this. Thank you for the feedback!
N
Natalie GLocal Guide · 32 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Continental moving did a great job! They were efficient, kind and thorough in their work.
Services: Local moving
Response from the owner · 3 weeks ago
That’s what we like to hear. Sounds like the crew took care of the work without making a big thing out of it. Kind and thorough is a pretty good combination on moving day. Thank you!
H
Horim Kim1 reviewiTotal number of Google reviews Horim has written across all businesses on Google Maps, not just this one.
I moved to my new studio with Mike and Easy. They are fabulous professionals. I would recommend to everyone who wanna move from/to Boston area.
Price assessment: Great price
Services: Local moving, In-state moving
Response from the owner · a month ago
Thank you! Mike and Izzy will be happy to see this. Studio moves can be deceptively tricky when everything has to fit into a smaller space. Glad the guys took good care of you.
C
Curt Dukeshire1 reviewiTotal number of Google reviews Curt has written across all businesses on Google Maps, not just this one.
