Carolyn Chat5 reviews
His courtesy
- Price assessment: Reasonable price
- Services: Home inspection, Hornet & wasp extermination
- Pest type: Other
Review from Google · view on Google
Cook's Pest Control
Cook's Pest Control at a glance
Google reviewers rate Cook's Pest Control 4.8 out of 5 based on 469 reviews, with the owner responding to 71 percent of them. Customers frequently praise the company for punctual arrivals, thorough inspections, professional communication, and reasonable pricing for termite and general pest services. While most feedback highlights effective results and courteous technicians, lower-rated comments indicate dissatisfaction with inconsistent scheduling, missed appointments, and a lack of proactive communication regarding service timelines.
- Google rating: 4.8 out of 5 from 469 reviews (92% five-star).
- Reviews on this page: 469 Google reviews (212 with written comments, 1 with photos).
- Owner responses: the business replied to 71% of reviews.
- Most recent review: October 4, 2026.
- Service: Flea Exterminator serving Opelika, Alabama.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.8
★★★★★469 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Naomi GrissettLocal Guide · 6 reviews
The reminder before and receiving a receipt right after the service was done.
Review from Google · view on Google
Cynthia Jones4 reviews
I am really happy to have Cooks Pest Control. The technician is great. He is friendly and he always comes to the door and asks if there are any problem areas. He listens well and efficiently handles all the areas.
- Price assessment: Reasonable price
- Price: $100–120
- Services: Bug & insect extermination
- Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes, Other
Response from the owner · a month ago
Hi Cynthia, thank you so much for the wonderful 5-star review — hearing that your technician takes the time to check in, listen, and handle every problem area so thoroughly is truly great to read. We really appreciate you taking the time to share your experience with us!
Review from Google · view on Google
James Leach5 reviews
Bob is extremely knowledgeable and helpful. Super nice guy. I know he takes care of my home with pests.
- Price assessment: Great price
- Price: $80–100
- Pest type: Ants, Termites, Cockroaches, Spiders, Other
Response from the owner · a month ago
Hi James, we're truly grateful for your 5-star rating and your kind words about Bob — it's wonderful to hear he's been so knowledgeable, helpful, and attentive to your home. Your review means a great deal to us, and we'll be sure to pass along your appreciation to him!
Review from Google · view on Google
Paul Lovejoy McDanielLocal Guide · 21 reviews
Can’t say anything but Awesome Job! Adam is always on time. Always professional. We enjoy seeing him every time to service both our homes. Thanks Adam and Cooks
- Price assessment: Great price
- Services: Bug & insect extermination
Response from the owner · a month ago
Hi Paul, thank you so much for the kind words — hearing that Adam consistently delivers on time and with professionalism across both your homes really means a lot! We'll be sure to pass your thanks along to him as well. Your review means a lot to the team.
Review from Google · view on Google
Cindi RLocal Guide · 28 reviews
Both Chandler and Josh were professional, polite, and hardworking. They answered questions and seemed proud of their work. Blake, who performed the initial inspections, was thorough and also represented Cook's well.
- Services: Home inspection, Termite inspection, Spider extermination, Mosquito extermination, Bug & insect extermination, Ant extermination
Response from the owner · 2 months ago
Hi Cindi, it's wonderful to hear that Chandler, Josh, and Blake each made such a positive impression — from Blake's thorough initial inspection through to Chandler and Josh's professionalism and dedication on the job. We appreciate you taking the time to share this feedback with us.
Review from Google · view on Google
Mary RLocal Guide · 17 reviews
They notified me when they were coming and took care of business while I was at work. I have not had to think about pests in or around my house for almost ten years.
Response from the owner · 2 months ago
Hi Mary, a decade of peace of mind is exactly the kind of result we hope for, and it's wonderful to hear the service has worked so seamlessly around your schedule. Thank you for taking the time to share your experience — your review truly means a lot to the team.
Review from Google · view on Google
Carl Stevens8 reviews
His professional and kindness
Response from the owner · 2 months ago
Thank you, Carl, for the fantastic review! It's wonderful to hear that you appreciated the professionalism and kindness of the team. Your support means a lot, and we look forward to serving you again soon!
Review from Google · view on Google
Rebecca Stephens14 reviews
Very personable and professional
- Price assessment: Reasonable price
- Price: $20–40
- Services: Home inspection
Response from the owner · 2 months ago
Thank you for your kind words, Rebecca. It's wonderful to hear that you found the service both personable and professional. Your positive feedback is greatly appreciated and inspires the team to continue delivering excellent experiences. Looking forward to serving you again!
Review from Google · view on Google
JohnLocal Guide · 104 reviews
Very professional and open communication with me to schedule the service that benefited the both of us.
- Positive: Quality, Professionalism
- Services: Home inspection, Termite inspection
Response from the owner · 4 years ago
We are extremely grateful for your 5-star review! Customer satisfaction is our top priority at Cook’s!
Review from Google · view on Google
Business details
- Address: 1246 Commerce Dr, Auburn, AL 36830
- Phone: (334) 887-7085
- Website: cookspest.com
- Service area: Opelika, AL