Google reviewers rate Cool Pergola, LLC five stars based on twelve reviews, with the owner responding to a small percentage of feedback. Customers consistently highlight punctual crews, steady communication throughout the project, and competitive pricing for pergola and carport installations. Recurring themes include professional craftsmanship, detailed cleanup, and the provision of HOA-ready drawings. No common criticisms appear in the provided excerpts, which uniformly describe positive experiences with the final results and service delivery.
Google rating: 5.0 out of 5 from 12 reviews (100% five-star).
Reviews on this page: 12 Google reviews (10 with written comments, 1 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: October 14, 2026.
Service: Gazebo Installation Service serving Goodyear, Arizona.
Data from Google, last updated November 8, 2026.
Star ratings
12 Google reviews we collected
5.0of 5
5 stars12100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 10 written reviews
100%praise
Praise26100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend727%
Speed & response519%
Quality & results415%
Price & value415%
Staff & attitude312%
Communication28%
Honesty & trust14%
What customers talk about
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…the perfect amount of sun , and so much full on shade , I would MOST DEFINITELY RECOMMEND TO FRIENDS AND FAMILY 1000% Thank you again .…”
“He and his crew were always on time and worked steadily on our new patio roof.”
“Horace and his crew from Cool Pergola, LLC are top notch!”
“Everything was exactly as we expected and the price was incredibly reasonable.”
“…d , to have worked with Horrace and his crew , Julio and Mario , very nice crew , VERY PLEASED with their work ,Would , we choose them for other proj…”
“Communication was great and they showed up and got the job done quickly.”
“Honest, reliable, quality and meticulous.”
praise complaint · found by our text analysis, Google review wording unchanged.
Cool Pergola was an outstanding company to work with. Horace, the owner was amazing. His install crew came out and did a great job. Everything was exactly as we expected and the price was incredibly reasonable. Customer Service was outstanding and we even had them come out and make an upgrade to screen out the sun. It looks amazing.!!!! We will definitely be doing business with Cool Pergola again
Response from the owner · 2 weeks ago
Thank you Kevin. It was our pleasure working with you and we are looking forward to building your next pergola.
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Cindy GerberLocal Guide · 15 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Our experience with Horace and Cool Pergola was positive. Horace stayed in contact with us throughout the process of the progress. He and his crew were always on time and worked steadily on our new patio roof. The results are exactly what we wanted. We highly recommend Cool Pergola for your project.
G
gloria cordova1 reviewiTotal number of Google reviews gloria has written across all businesses on Google Maps, not just this one.
We were very pleased , to have worked with Horrace and his crew , Julio and Mario , very nice crew , VERY PLEASED with their work ,Would , we choose them for other project ABSOLUTELY , I was speechless , after they finished I, it went from FULL ON SUN , to just the perfect amount of sun , and so much full on shade , I would MOST DEFINITELY RECOMMEND TO FRIENDS AND FAMILY 1000% Thank you again . 👍
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Matthew3 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Cool Pergola is exceptional. Horace was amazing from beginning to end. He was professional and friendly. Horace was on time and completed the project early. Horace created a rendering of my project which I submitted to my HOA without any questions or changes made by my HOA. Cool Pergola beat other quotes I had. I highly recommend Cool Pergola and I would purchase from them again. Thank you!!
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Kevin KellyLocal Guide · 11 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Horace and his crew did a fantastic job! I couldn't be more pleased. Communication was great and they showed up and got the job done quickly. The new Pergola, Turf, and Landscaping exceeded our expectations. Thank you!
M
Mike S11 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Horace and his crew from Cool Pergola, LLC are top notch! Horace provided a competitive estimate with all the features we asked for including drawings that were HOA ready. His installation crew were on time, detail oriented, and cleaned up after themselves throughout the build. Pergola looks great and is well built. Would contract with them again without hesitation. Project went as planned, on schedule and on budget. Highly recommend - 5 out of 5 stars!
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Kip Gumenberg8 reviewsiTotal number of Google reviews Kip has written across all businesses on Google Maps, not just this one.
The folks at Cool Pergola couldn't have done a better job than they did for me. They didn't take anything for granted, and they didn't take any shortcuts. They take pride in their work! I love these guys and highly recommend them to anyone wanting an outstanding pergola installation that will provide awesome shade and awesome looks!
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Susan Montanari5 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
The BEST experience we have EVER had with a contractor/company!! Horace & his crew started the job on Time, which seems rare these days!! They were very professional, very knowledgeable & their craftsmanship is EXCELLENT!! We’re Very Pleased!! Horace listened to our situation/ Challenges….. & overcame Everything with EASE!! He even had better suggestions/ solutions that we had not thought of!! AWESOME!! He Finished our project when promised & actually a couple of days early!! BETTER than we had envisioned!! Very conscious, very detailed oriented!
I can’t say enough very good things about Cool Pergola 😎
We highly recommend this company & its Owner & staff!! Not 1 but 2 👍🏻👍🏻
5 plus PLUS stars……!!
B
Breann Matteson-Wyckoff5 reviewsiTotal number of Google reviews Breann has written across all businesses on Google Maps, not just this one.
