Google reviewers rate Cool Roofs 5/5 based on 294 reviews, noting the owner replies to every comment. Customers frequently cite prompt communication, thorough inspections, and fair pricing for services like storm damage repairs and full replacements. Recurring themes include professional conduct, punctuality, and detailed explanations of roof issues. The provided excerpts contain no low-star ratings or specific criticisms, focusing instead on positive experiences with staff responsiveness and work quality.
Google rating: 5.0 out of 5 from 294 reviews (100% five-star).
Reviews on this page: 294 Google reviews (279 with written comments, 33 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Gutter Installation Service serving San Antonio, Texas.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
294 reviews on Google
5★294
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 279 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, showed up right on time, and kept me in the loop throughout the whole process.”
“I highly recommend them for you next roofing repair/replacement.”
“…mmunication and the specialist who serviced my roof, Tristan, was so thorough and took his time to explain everything to me and showed me pictures so…”
“My roof was damaged badly but Dillon has been great help with the insurance claim.”
“From the get-go I received clear and prompt communication and the specialist who serviced my roof, Tristan, was so thorough and took his time to expla…”
“Joseph Valverde came out within hours of reaching out to him to inspect our roof.”
“They honestly exceeded my expectations, and I'm very happy with how everything turned out.”
“They were completely straightforward with no games, and the pricing was more than fair.”
People customers mention
Joseph28 reviews
Ramirez19 reviews
Ray18 reviews
Lorenzo13 reviews
Kambryn11 reviews
Okoye11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Angie MaldonadoLocal Guide · 19 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
My experience with Cool Roofs thus far has been exceptional. From the get-go I received clear and prompt communication and the specialist who serviced my roof, Tristan, was so thorough and took his time to explain everything to me and showed me pictures so as to ensure I understood and saw what issues there were. I appreciate this business and their work ethic very much. I highly recommend!!!
Price assessment: Great price
Price: $1–5,000
Services: Roof damage repair
Response from the owner · 4 days ago
Thank you for the wonderful recommendation! We’re glad Tristan took the time to walk you through his findings, share photos, and make sure you felt informed every step of the way. Clear communication, honest guidance, and a strong work ethic are values we take to heart. We appreciate your trust in Cool Roofs!
Mark HilarioLocal Guide · 19 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Cool Roofs made the entire process easy. They were attentive to every aspect of the repair. I highly recommend them for you next roofing repair/replacement. Reach out to Rudy Elizondo for assistance.
Services: Roof damage repair
Response from the owner · 2 weeks ago
Thank you for the great recommendation! We’re happy Rudy and the team made your repair process smooth and gave every detail the attention it deserved. We take pride in providing reliable service and quality workmanship, and we’re grateful you trusted Cool Roofs with your home!
roberto rivera3 reviewsiTotal number of Google reviews roberto has written across all businesses on Google Maps, not just this one.
Ray and his team from Cool Roofs did a fantastic job on my roof. They were professional, showed up right on time, and kept me in the loop throughout the whole process. I was really impressed with the quality of the work, and they made sure to leave the site clean when they were finished. They honestly exceeded my expectations, and I'm very happy with how everything turned out. They come highly recommended. When you need help with your roof, ask for Ray. You won't regret it.
Response from the owner · 2 weeks ago
Thank you for the fantastic review! We’re so glad Ray and his team delivered quality work, kept you informed throughout the process, and left everything clean when the job was complete. Exceeding expectations through professionalism, communication, and craftsmanship is exactly what we strive for. We truly appreciate your trust in Cool Roofs and your strong recommendation for Ray!
Sharon DouglasLocal Guide · 16 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
I had a great experience with Cool Roofs on my home project. Rudy Elizondo lll was very professional throughout the process, and the communication was excellent from start to finish. Everything went smoothly and I'm happy with how the roof turned out.
Price: $1–5,000
Services: Roof repair for storm & wind damage
Response from the owner · 2 weeks ago
Thank you for the wonderful review! We’re glad Rudy provided such a professional experience and kept communication clear throughout your project. It’s great to hear everything went smoothly and that you’re happy with your new roof. We truly appreciate your trust in Cool Roofs!
Moni R7 reviewsiTotal number of Google reviews Moni has written across all businesses on Google Maps, not just this one.
Kambryn did my inspection today she was very professional and detailed about the report and what to expect. Definitely would recommend.
Price assessment: Reasonable price
Price: $1–5,000
Services: Roof repair for storm & wind damage
Response from the owner · 3 weeks ago
Thank you for the wonderful review! We’re glad Kambryn provided such a thorough inspection and took the time to clearly explain her findings and what to expect. Her professionalism and attention to detail are exactly what we strive for. We truly appreciate your recommendation!
Latoya Brookens2 reviewsiTotal number of Google reviews Latoya has written across all businesses on Google Maps, not just this one.
Thank you for the great review! We’re so glad Kambryn provided a positive experience and took great care of you. We truly appreciate your trust in Cool Roofs and your kind words!
Alfredo2 reviewsiTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
Christian and Ray are very professional and not pushy. They go the extra mile.
Response from the owner · 3 weeks ago
Thank you for the great review! We’re glad Christian and Ray provided the professional, no-pressure experience we strive for and went the extra mile to take care of you. We truly appreciate your trust in Cool Roofs!
Victoria Rochford8 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Joseph Valverde came out within hours of reaching out to him to inspect our roof. We received our quote that day and he didn’t try to oversell the damage and explained everything thoroughly. Highly recommend!
Price assessment: Great price
Price: $1–5,000
Services: Roof repair for storm & wind damage
Response from the owner · 3 weeks ago
Thank you for the great review! We’re glad Joseph responded so quickly, provided a thorough inspection, and gave you an honest assessment without pushing unnecessary work. His transparency and commitment to doing what’s right for the customer are exactly what we value. We truly appreciate your trust and recommendation!
Georgina riveth1 reviewiTotal number of Google reviews Georgina has written across all businesses on Google Maps, not just this one.
Excellent service and complete professionalism! Rafael Martinez from Cool Roofs did an impeccable job inspecting my property after the storm. He was extremely thorough in documenting and photographing every bit of damage to the roof, shingles, metal components, solar panels, and fence. He provided a comprehensive report ready for the insurance claim file, which made the entire process so much easier for me. If you are looking for an honest, detail-oriented, and professional company to take care of your roof, I highly recommend Cool Roofs 100%. Thank you, Rafael!
Response from the owner · a month ago
Thank you for the incredible review! We’re so glad Rafael’s thorough inspection, detailed documentation, and comprehensive report helped make the insurance process easier. His attention to detail, professionalism, and commitment to honest service are exactly what we strive for. We truly appreciate your trust in Cool Roofs and your strong recommendation!
Veronica Gutierrez Villarreal2 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Cool Roofs did an awesome job & was great to work with Joseph V. He was available anytime and answered all our questions. They met all our expectations. Great workers and excellent customer service. Highly recommend.
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Roof installation
Response from the owner · a month ago
Thank you for the fantastic review! We’re so glad Joseph and the team delivered on your expectations with great communication, quality work, and excellent service. We truly appreciate your trust in Cool Roofs and your strong recommendation!
