Customers frequently praise the store for knowledgeable staff, efficient service, and reasonable pricing on items like CPAP supplies, wheelchairs, and compression socks. The owner responds to most reviews, and many shoppers appreciate the helpful in-person assistance and quick turnaround for equipment. However, some low-rated reviews criticize instances of poor customer service, stock shortages, and issues with billing accuracy or product quality control.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
I ordered a brand new Pride Revo 2.0 it took less than a week to receive. I was pleased to be able to unbox it with Denise's help. The brand new smell, the new tires and learning how to put it together was very helpful and made me feel confident about taking it apart for transport and putting it back together. Thank you Denise!
Denise was awesome help, all my questions were answered, and Denise provided excellent solutions and options
Thank you, Mitch! We're glad to hear that Denise was able to assist you and provide great solutions. Your feedback is much appreciated!
We had a great experience while there to pick up equipment. The staff was very helpful and professional. I would recommend Copper Star. Thanks
Thank you, Lori! We're glad to hear you had a great experience and found our staff helpful and professional. We appreciate your recommendation!
Great experience getting Cpap mask supplies! Super helpful staff and very friendly / knowledgeable. I have the best night sleep of my life after getting a proper mask fit.
Thank you for your 5-star review!
Efficient and pleasant
Thank you, Ivan! We appreciate your kind words and are glad you had a positive experience.
Easiest time I've ever had getting medical supplies
Thank you, Kevin! We're glad to hear that you had such an easy experience getting your medical supplies. Your satisfaction is our priority!
They had everything we needed & the staff was so helpful. We worked with Denise who explained everything in detail & was very patient with us. 10 out of 10, definitely recommend!
Thank you, Kate! We're glad to hear that you found everything you needed and that Denise was so helpful and patient. Your recommendation means a lot to us!
1st time in. Denise was great, very friendly and she helped me with all my Cpap needs.
Thank you, Aaron! We're glad to hear that Denise provided such helpful and friendly service for your CPAP needs. We appreciate your feedback!
I needed a new CPAP they measured me and I was out the door with my new mask in less than five minutes. Thanks for the great service
Thank you, Michael! We're glad to hear you had such a quick and positive experience getting your new CPAP mask. Your satisfaction with our service means a lot to us!
This place had exactly what I needed. My husband called ahead to make sure they had the item and when I got there the cashier had ut waiting for me. The staff was kind and very helpful. I highly recommend this business if you are in need of medical supplies!
Thank you, Amber! We're glad to hear you found exactly what you needed and that our staff was kind and helpful. We appreciate your recommendation and look forward to serving you again!