Dumpster rental service · Tucson, AZ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 231 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 67%
4.9★★★★★68 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Copperstate Rolloff Services 4.9 out of 5 based on 68 reviews, noting the owner responds to all feedback. Customers frequently highlight punctual delivery and removal, flexible scheduling, competitive pricing, and professional communication for various projects. One low-star comment criticizes the service for blocking traffic during operations.
Google rating: 4.9 out of 5 from 68 reviews (99% five-star).
Reviews on this page: 68 Google reviews (61 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 9, 2026.
Service: Hazardous Material Removal Service serving Tucson, Arizona.
Data from Google, last updated November 10, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Copperstate Rolloff ServicesHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Copperstate Rolloff Services: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Copperstate Rolloff Services: 94/100 on this factor. Category median: 92.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Copperstate Rolloff Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Copperstate Rolloff Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6799%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
100%praise
Praise124100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1077%
Reasonable323%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2722%
Speed & response2319%
Price & value2218%
Would recommend2218%
Quality & results1714%
Communication108%
Honesty & trust32%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is incredibly professional, efficient, fairly priced and it was a pleasure supporting a local, woman owned business.”
“She took down all my information and what I needed, and promptly texted me back and phoned when she got back to the office.”
“You can trust Copperstate to do the job right at an affordable price and with a smile on their faces.”
“I would not hesitate to use them again in the future and I highly recommend them to anyone looking for rolloff service.”
“Great experience, easy to get scheduled and picked up.”
“The communication was great, the roll offs were clean and in great condition, very professional, and she was super interactive with my curious kids!”
“Copperstate rolloff are affordable and very reliable, the staff are very nice and respectful, they are the only ones who called me back when looking f…”
People customers mention
Katrina7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Copperstate Rolloff Services for 5 kinds of job. Pick one to see what they paid and said.
PatrickLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great job. Delivered 2 hours after first contact. They picked up two hours after I called. Super professional.
Annette7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
She is incredibly professional, efficient, fairly priced and it was a pleasure supporting a local, woman owned business.
Brian10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
First time ever needing a dumpster. I checked customer reviews; Copperstate Rolloff Services had the most & highest. They also had the small size I needed. And, their prices were actually the best! Katrina (owner) was great; flexible, informative and punctual with delivery and removal. I know who I’ll use again in future!
Amber1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They were on time. Very helpful and great prices . Will definitely do Business with them again
Amanda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I will never go with another roll off company. The communication was great, the roll offs were clean and in great condition, very professional, and she was super interactive with my curious kids! By far the best roll off experience we've ever had!
monica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
If you are doing any type of "Cleaning Out" no matter if it's a small job or a big job, Copperstate Rolloff Services is who you need to contact! Katrina was extremely professional from start to finish. She is very pleasant to deal with and goes out of her way and the "extra mile" to make the whole experience very…
Great job. Delivered 2 hours after first contact. They picked up two hours after I called. Super professional.
Response from the owner · a day ago
Thank you, Patrick. We appreciate the kind words and are glad we could respond so quickly. Our team strives for professionalism and fast turnaround, and we are happy it showed. We look forward to helping you again.
Annette Morgan7 reviewsiTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
She is incredibly professional, efficient, fairly priced and it was a pleasure supporting a local, woman owned business.
Response from the owner · a month ago
Thank you, Annette, for the wonderful review. We are so glad you found the service professional, efficient, and fairly priced. It means a lot that you chose to support a local, woman owned business. We look forward to serving you again.
John Venet7 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
When I needed a roll-off for a remodeling project, I started calling all the roll-off companies in Tucson.i discovered most of them are not even in Tucson.They are mostly national chains that broker services to local carriers. I called Six different companies listed in my search for Tucson rolloff/dumpster companies, and only one answered the phone. I left messages with the other five, and only one called back much later.
Katrina at Copperstate Rolloff Services did answer the call, despite being at the landfill emptying one of their roll offs. She took down all my information and what I needed, and promptly texted me back and phoned when she got back to the office. I received a detailed list of options and prices within an hour of my call. Only one other company had called back yet.
We decided to go with Katrina at Copperstate
And are very glad we did. The Rolloff was delivered and placed where I wanted it on time by Javier. Always very careful to not damage anything on my property on that delivery. Two weeks Later, Kartrina picked up the rolloff at the appointed time. She also text me the weight of my load after the landfill. No additional charges or taxes were
Charged.
From start to finish, Copperstate Rolloff Services did a 5-Star job of taking care of my rolloff lease. I would highly, and in fact only recommend Copperstate to anyone who needs a roll-off delivered. I won't call anyone else the next time I need a rolloff. You can trust Copperstate to do the job right at an affordable price and with a smile on their faces.
Response from the owner · 3 months ago
Thank you John for the amazing review. It was our pleasure to meet you and help with your remodeling project. We look forward to working with you on your upcoming projects.
Brian Jones10 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
First time ever needing a dumpster. I checked customer reviews; Copperstate Rolloff Services had the most & highest. They also had the small size I needed. And, their prices were actually the best! Katrina (owner) was great; flexible, informative and punctual with delivery and removal. I know who I’ll use again in future!
Response from the owner · 3 months ago
Thank you, Brian, for the fantastic review and for choosing Copperstate Rolloff Services. We appreciate your business and look forward to helping with your future projects.
Amber Ward1 reviewiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
They were on time. Very helpful and great prices . Will definitely do Business with them again
Response from the owner · 3 months ago
Thank you, Amber! Thank you for choosing Copperstate Rolloff Services for your recent landscape clean up project. We appreciate your business and look forward to working with you again.
Tim Hughes12 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
I will never go with another roll off company. The communication was great, the roll offs were clean and in great condition, very professional, and she was super interactive with my curious kids! By far the best roll off experience we've ever had!
Response from the owner · 4 months ago
Amanda, thank you for the awesome review. It was a pleasure meeting you, the kiddos and the pups. I look forward to working with you on your next projects.
monica wright5 reviewsiTotal number of Google reviews monica has written across all businesses on Google Maps, not just this one.
If you are doing any type of "Cleaning Out" no matter if it's a small job or a big job, Copperstate Rolloff Services is who you need to contact! Katrina was extremely professional from start to finish. She is very pleasant to deal with and goes out of her way and the "extra mile" to make the whole experience very easy and hassle free! Their pricing is more than affordable, especially compared to other roll off services. Thank you so much Katrina! We are so grateful and we will be using your services again in the near future ❤️
Response from the owner · 5 months ago
Monica, thank you for the wonderful review, its greatly appreciated! I'm glad I could make this process easy and stress free for you. I work hard to provide reliable service at a fair and reasonable price. I appreciate your business and look forward to working with your again.
dave worcesterLocal Guide · 20 reviewsiTotal number of Google reviews dave has written across all businesses on Google Maps, not just this one.
Copper State gave me Great Service! They answer when you call unlike many others if you have questions they respond promptly and are always nice. I would use this service again and again if I needed a rollout!!! THANKS AGAIN!!!!
Response from the owner · Edited 6 months ago
Jill, thank you so much for the wonderful 5-star review! We appreciate you choosing Copperstate Rolloff Services. We look forward to working with you on future projects.
