Google reviewers rate the practice 4.9 out of 5 based on 410 reviews, with the owner responding to 28% of feedback. Positive comments highlight friendly staff, thorough explanations of procedures and x-rays, and effective pain relief through adjustments and massages. However, several low-star reviews criticize the mandatory contracts, upfront billing requirements, and the multi-step consultation process that delays immediate treatment for patients seeking quick pain relief.
Google rating: 4.9 out of 5 from 410 reviews (94% five-star).
Reviews on this page: 410 Google reviews (263 with written comments, 3 with photos).
Owner responses: the business replied to 28% of reviews.
Most recent review: October 16, 2026.
Service: Pet Chiropractor serving Detroit, Michigan.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
410 reviews on Google
5★385
4★14
3★2
2★1
1★8
Reviews from Google, shown as published (original wording, unedited).
DM
Dionne Marie3 reviews
★★★★★
First visit was a consultation, including x rays. Everything went well for a first impression. The overall appointment went smoothly. The staff was friendly and professional. I scheduled my next appointment immediately so I can return for a more consultation and an adjustment (looking forward to it).
Response from the owner · 3 days ago
Hi Dionne, thank you for the awesome review, we are so happy to hear this!
Dr. Saxton explains each procedure and why it is done and the benefit of the procedure. The receptionists are friendly and helpful. Everyone here is professional and pleasant. I would have no problem recommending anyone to Chiropractor Correct Care Family. Hattie Dyas
Response from the owner · Edited a week ago
Thanks for sharing Hattie, we are so happy to hear this!
Since my son has began coming for his bi weekly alignments, I've noticed an improvement in his posture and less foot pains for competitive sports. He really enjoys seeing how many times Doc can crack him up. Lol
Response from the owner · 2 weeks ago
Thank you for the awesome review Morgan, we are happy to hear your son is doing better!
Dr. Sexton is super knowledge and very easy to talk to. Makes you feel at home and very comfortable on each visit. The staff is equally as welcoming and nice.
Correct Care Chiropractic Office is absolutely great! Dr.John is excellent in his treatments for myself and my dad who is 90 years old! Dr. John is patient and careful in how he adjusts us and i felt better after my adjustment! i would highly recommend this practice to anyone, regardless of age, physical health issues and mobility. The staff is pleasant and i look forward to my Correct Care chiropractic healing.
Response from the owner · Edited 3 weeks ago
Hi T, Thank you for your kind words, and sticking with us for over 25 years, we appreciate you!