INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Cosmo Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%93+17.4Value 13%97+12.1Momentum 10%42+4.2Track record 9%23+2Accountability 6%35+2.2Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Cosmo Cleaning

Better than 85% of interior cleaning services · #3 of 20

5.0★77 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cosmo Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Area rug cleaning”

★★★★★ Dr. · 16 hours ago

Thank you very much for your exceptional work! We will definitely use your services again.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Chris · 3 months ago

Awesome service the carpet is clean and smells great. Great company to work with, very professional.

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
★★★★★ Diana · 6 months ago

I’ve got an amazing service. The carpet is spotless. Thank you for the business, will share with friends !

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning

vs category

Blue = Cosmo, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02026-Q2: 5.00★ (31 reviews)2026-Q3: 5.00★ (35 reviews)2026-Q4: 5.00★ (11 reviews)2026-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

$183-10% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%93+17.4Value 13%97+12.1Momentum 10%42+4.2Track record 9%23+2Accountability 6%35+2.2Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
97
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
42
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
35

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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