Analyzing 5,471,9325.5M ReviewsFor 14,76214.8K Experts

INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Cosmo Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%93+17.4Value 13%97+12.1Momentum 10%42+4.2Track record 9%23+2Accountability 6%35+2.2Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Cosmo Cleaning

Better than 85% of interior cleaning services · #3 of 20

5.0★77 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cosmo Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Upholstery cleaning”

Dr.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Thank you very much for your exceptional work! We will definitely use your services again.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
DerekLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great service cleaning my sectional and recliner. Both look new again. The price was very good. I’ll definitely use them again for other jobs.

Customer photo from Derek's review
Paid $200–250Reasonable priceUpholstery cleaning
Nicole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Good day to the Google universe. I was nervous about getting the sectional cleaned, after my mighty green machine just gave up. Did I pick the right company? Would they actually show up on a holiday weekend? Yes and yes. Cosmo Cleaning did an amazing job, and it looks like a completely different piece of furniture.…

Paid $100–150Great priceUpholstery cleaning
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow. On a lark, I searched & found someone to come steam clean our upholstery, same day, today - a Saturday. And he did an AMAZING job!!! Very thorough, took his time, and was very courteous! Reasonably priced also! We have three dogs who shed a LOT, but our couches now look brand new and smell nice! If you…

Upholstery cleaning
Konstantin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! The carpets look amazing and smell fresh. Very professional, on time, and paid attention to every detail. I highly recommend Cosmo Cleaning and will definitely use them again.

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve got an amazing service. The carpet is spotless. Thank you for the business, will share with friends !

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
BetulLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am very happy with Cosmo Cleaning service. They did very good job. They are on time and very friendly. They pay attention to details and work carefully. Everything looks perfect after cleaning. Highly recommend!

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning

vs category

Blue = Cosmo, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02026-Q2: 5.00★ (31 reviews)2026-Q3: 5.00★ (35 reviews)2026-Q4: 5.00★ (11 reviews)2026-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

$183-10% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%93+17.4Value 13%97+12.1Momentum 10%42+4.2Track record 9%23+2Accountability 6%35+2.2Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
97
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
42
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
35

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

Contact

📞 Call (757) 635-5451Request a call backWebsite ↗

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