Customers frequently praise Cottin's Automotive for honest pricing, efficient service, and clear communication, noting that the shop avoids unnecessary repairs and handles issues like engine replacements or brake work promptly. The business is described as a trusted family operation that accommodates scheduling requests and provides reasonable costs for maintenance. However, some low-rated reviews criticize specific instances of high pricing for air conditioning work, unresolved mechanical issues, and perceived neglect regarding vehicle access during busy periods.
Google rating: 4.9 out of 5 from 326 reviews (97% five-star).
Reviews on this page: 326 Google reviews (275 with written comments, 4 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: November 9, 2026.
Service: Auto Repair Shop serving Port St. Lucie, Florida.
Data from Google, last updated November 10, 2026.
Star ratings
326 Google reviews we collected
4.9of 5
5 stars31697%
4 stars41%
3 stars00%
2 stars10%
1 star52%
Praise vs complaints
Phrases our text analysis found in 275 written reviews
99%praise
Praise55899%
Complaints61%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10418%
Price & value10418%
Honesty & trust10418%
Speed & response8715%
Quality & results8515%
Would recommend5710%
Communication234%
What customers talk about
We read 275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“(both named Daniel) are very professional and (1) have a very understandable way of describing and breaking down the vehicle problem to you.”
“All of their estimate and costs are always reasonable.”
“Way overpriced.”
“We've used Cottin's a couple times now and I'm pleased to say that we've found a shop we can trust.”
“No roundabout sales tactics, no unnecessary work, just what you need done fast.”
“I went in today for an issue with an oil leak, and they were super quick about it, and fixed it for a really good price (even topping off my oil!”
“…just serviced for a oil change and checking the engine for $213, very awful experience…”
“Cottin's Automotive 5 stars or a 10 on a 1 to 10 scale 10 being Outstanding”
“No unnecessary charges, communication with me, prompt service, and so much more.”
People customers mention
Brian25 reviews
Daniel16 reviews
Cottins12 reviews
Cotton3 reviews
Honest3 reviews
Pat3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
2024 My wife and I moved to Port Saint Lucie Florida. My Escalade truck broke down and I call AAA. I ask the driver where could I have my truck towed with out hesitation he said Cottin's Automotive. I have been a customer there every since . I have three vehicles and that's the "GO TO" spot when ever I have a problem with them. The father and son team
(both named Daniel) are very professional and (1) have a very understandable way of describing and breaking down the vehicle problem to you. (2) they don't snatch your wallet. All of their estimate and costs are always reasonable. Cottin's Automotive 5 stars or a 10 on a 1 to 10 scale 10 being Outstanding
Price assessment: Great price
Services: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repair, Auto A/C replacement, A/C installation & repair, Air conditioning, Auto maintenance, Oil change
Pamela Abruscati5 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
I was one of those unfortunate drivers with an engine that seized last week with the St. Lucie historic rainfall! Cotton’s Automotive found me a used engine with low miles and warranty and had the engine installed and my car back to me in four days!! Amazing team! Will definitely seek them out in the future when needed!
Price assessment: Great price
Services: Engine repair
Response from the owner · 23 hours ago
It sounds like you had quite the adventure with your engine, Pamela. We're glad we could step in during that historic rainfall and help you find a low-mileage used engine to get you back on the road in just four days. Thank you for your kind words about our team; we look forward to being your go-to in the future.
Phillip Lohr4 reviewsiTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
This is the second time I used this establishment and they DID NOT disappoint! I got my brakes done a little less than a year ago around the holiday and they literally opened up shop just to service my vehicle. Today I brought it in because I thought I had an issue with my brakes. Turns out I had some built up on my rotors and they were able to correct the issue in less than an hour. I HIGHLY recommend using this company for any car troubles you may have. The staff is very knowledgeable and super friendly!
Price assessment: Great price
Services: Auto brake repair
Response from the owner · a day ago
It's fantastic to hear that we were able to help you again, Phillip. We're always happy to accommodate our customers, even during the busy holiday season. We're glad we could quickly address the rotor issue and get you back on the road. Thank you for recommending us; we appreciate your confidence in our team.
Lawrence Sexton12 reviewsiTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
A visit to a mechanic can be like a visit to a dentist... And sometimes to a proctologist. That's not the case at Cottin's Automotive. I always know Brian is looking out for me. I've been doing business here for over seven years and have always been happily satisfied and always felt I got my money's worth. He's also made excellent recommendations when I needed work done that he does not do. They run a small, clean, affordable shop. Give them a try. You'll be glad you did.
Larry
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto maintenance
Response from the owner · a year ago
It sounds like Cottin's Automotive is your preferred pit stop for all things car-related, and we couldn't be happier to hear it! The comparison to dentist and proctologist visits is a colorful one, but we’re glad we’ve managed to change the game for you. Brian certainly has a knack for treating vehicles like royalty while keeping the wallet happy.
Your loyalty over the past seven years speaks volumes, and we appreciate your trust in our small but mighty shop. We're always here, ready to tackle your automotive needs with a smile. Here’s to many more miles together, and remember, if your car starts talking back, it might just need a tune-up!
SamanthaLocal Guide · 47 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
We've used Cottin's a couple times now and I'm pleased to say that we've found a shop we can trust. They are honest and fair and take care of you like a family member. It was as easy as leaving my key and texting the work that needed done. No roundabout sales tactics, no unnecessary work, just what you need done fast. This level of service is greatly appreciated in today's world. We'll be back when we need you guys and we'll be sending anyone needing work done your way. Thanks again.
Price assessment: Great price
Services: General repairs & maintenance, Brakes, Oil change
Response from the owner · a week ago
It's wonderful to hear that you found a shop you can trust, Samantha. We strive to treat our customers like family and avoid any unnecessary upselling. Thank you for sharing your experience and for spreading the word; we look forward to seeing you again.
Luanne SaviniLocal Guide · 36 reviewsiTotal number of Google reviews Luanne has written across all businesses on Google Maps, not just this one.
With costs rising everywhere, it is wonderful to have a place that I trust with my automobile. No unnecessary charges, communication with me, prompt service, and so much more. Cottin's has taken care of my car for years. Thank you
Price assessment: Great price
Services: Auto maintenance, Oil change
Response from the owner · a week ago
It's reassuring to hear that you trust us with your automobile, Luanne. We always aim to provide clear communication and prompt service without the added charges. Thank you for being a loyal customer over the years; we appreciate your continued support.
Ralph Cinnamon4 reviewsiTotal number of Google reviews Ralph has written across all businesses on Google Maps, not just this one.
I was unable to have transportation to bring me home after I dropped my car off or to pick it up when service was completed. The owner took care of that personally and I was very pleased with his level of customer service. Installation of the parts needed to resolve my vehicle issue was done timely and at a reasonable cost.
Services: Auto power window repair
Response from the owner · 3 weeks ago
It's great to hear that the owner stepped in to help with your transportation needs, Ralph. We believe in providing customer service that goes beyond expectations. We're also glad the installation went smoothly and you found the pricing reasonable. Thank you for sharing your experience with us.
Richard Rude6 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
I am confident that Cottin’s will provide good service and fair prices.
Services: General repairs & maintenance
Response from the owner · a month ago
We appreciate your confidence, Richard. Good service and fair pricing are at the heart of what we do. We’ll keep working hard to earn that trust every time you visit.
rel330Local Guide · 2 reviewsiTotal number of Google reviews rel330 has written across all businesses on Google Maps, not just this one.
the best mechanics in port st lucie extremely fair pricing and they never try to oversell you on things but let you know what needs to be done. great family buisness
Price assessment: Great price
Services: Auto maintenance, Auto brake replacement, Oil change
Response from the owner · a month ago
It's great to hear that you find us among the best mechanics in Port St. Lucie. We believe in being straightforward and keeping our customers informed without the upselling—after all, your vehicle deserves the best care, not a sales pitch! Thanks for recognizing our family business atmosphere; it’s important to us that everyone feels at home when they visit.
Susan Dicandeloro5 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
I had new front end brakes replaced. I am very impressed with the efficiency of of how fast the work was completed. It is a pleasure to deal with Daniel. They are one of the few businesses that are honest and don't try to sell you something you don't need.
Price assessment: Reasonable price
Services: Brakes
Response from the owner · 8 months ago
We appreciate you taking the time to share your experience! It’s wonderful to hear that our team was able to get you back on the road quickly and efficiently. Daniel is indeed a gem, and we’re fortunate to have him around—no snake oil sales here! Your trust in us means a lot, and we look forward to looking after your vehicle's needs in the future. Safe driving!
