Analyzing 8,598,8138.6M ReviewsFor 24,44724.4K Experts

Experts Reviews · Company report
COVE salon & spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%96+29.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

COVE salon & spa

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 114 beauty salons · 5.0★ from 47 Google reviews

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Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.COVE salon & spa is better than 99% of beauty salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.COVE salon & spa is better than 96% of beauty salons.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.COVE salon & spa is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.COVE salon & spa is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.COVE salon & spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.COVE salon & spa is better than —% of beauty salons.–
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Reviews for your job

Customers hired COVE salon & spa for 8 kinds of job.

COVE salon & spa for eyebrow shaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–20
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow shaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18

All 7 Google reviews tagged “Eyebrow shaping”

Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sydney is the brow queen! Highly recommend her and the salon as a whole has the most beautiful aesthetic

Paid $80–100Eyebrow shaping
Kaitlyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cove is my one stop shop for all things beauty! Jeni Pursell has been doing my hair for 10+ years and you can see and feel the passion in her work as you sit in her chair. There is no one else I’d trust with my lashes and brows than Sydney Pursell. And then!! Just recently, I had the Signature Scalp Facial with…

Eyebrow shapingHaircutHairstyling
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sydney has done my eyebrow waxing and it turns out perfect every. single. time!! She’s very flexible, gentle, and does everything in excellence. I’ve also gotten a lash lift and a few facials from her— it’s the best service for a low maintenance routine! Definitely book her for your next maintenance day

Paid $1–20Eyebrow shapingLash lift
Addison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I got a lash lift, eyebrow wax & tint with Sydney one of Cove’s estheticians. When I tell you it brought me back to life! As a very low maintenance makeup type of girly having nice brows and lash lift is so tea. The atmosphere is also super relaxing and welcoming I always feel refreshed after my appointments!

Eyebrow shapingWaxingLash lift
Caitlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone at COVE is so talented, kind, and welcoming! Jeni has been doing my hair for years, from fashion colors and split dyes to helping me figure out my curly hair routines. I love getting my brows and lashes done by Sydney, each service is relaxing, fun, and makes day to day beauty routines so easy. The salon…

Customer photo from Caitlyn's review
Shampoo & conditioningEyebrow beautificationBlowouts
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best eyebrow waxing I’ve ever had. The waxing felt smooth and Didn’t hurt as much as others. And on top of that, the atmosphere was perfect! Definitely will be going back

Eyebrow shapingWaxing
Ryki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Sydney! I get regular facials from her and I recently got an eyebrow wax, tint and lamination. I LOVED how they came out and I am now obsessed !

Brow laminationEyebrow shapingWaxing

Price

$82+1% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut11$32–$79
Hairstyling11$30–$79
Shampoo & conditioning11$63–$139
Eyebrow shaping7—
Lash lift7—
Blowouts4$43–$99
Eyebrow beautification3—
Waxing3$11–$51

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