Analyzing 7,622,7667.6M ReviewsFor 21,49921.5K Experts
Google reviewers rate this Augusta shop 4.7 stars based on 1053 reviews, noting the owner responds to 92% of feedback. Customers frequently praise quick turnaround times, fair pricing, and helpful communication during repairs for screens, batteries, and data recovery. However, some low-star reviews criticize technicians for lacking proper repair knowledge, using defective parts, or charging excessive fees for services that were not completed successfully.
Data from Google, last updated November 2, 2026.
1,053 Google reviews we collected
Phrases our text analysis found in 744 written reviews
How often each topic comes up in the written reviews
We read 744 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had a problem phone not charging was fix quickly and at a great price”
“He powered off my laptop by pressing the power button instead of shutting it down the correct way and tried to say that my laptop was slow lol.”
“Ishmael is kind and knowledgeable about the products and what is needed.”
“So they won't be rude if you go into this store, you will be ignored period.”
“Great service completed 2 hours and back on the road”
“horrible took my phone to them too see if they could fix my phone and it was not fix spend all most 250 on a phone that only was still turn off and wa…”
“They clearly explained the diagnostic and repair process and tried every reasonable option to restore my phone.”
“Over priced and rude.”
“I highly recommend Cell Phone Repair to anyone needing reliable and professional phone repair assistance.”
“Do not be a fool anyone who reading this i wouldnt recommend this place.”
“Although the phone could not be saved, I was extremely pleased with their technical knowledge, honesty, responsiveness, and outstanding customer service.”
“…ted properly but when i brought it it to his attention i was called a liar he threatened to call the cops i said go ahead and call them mayy they will…”
“She even explained to me the what the problems were.”
“I was recently in this establishment, and I was ignored and there was only a couple (clearly together) .”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 1,053 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had a problem phone not charging was fix quickly and at a great price
Thank you Shawn for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
Great customer service and timely repair.
Thank you Nahila for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
Very good customer service
Thank you Chandler for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
Great Service! Help me with repair of my Zfold8 to be able to Access important data during phone transfer!
Thank you Morgan for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
This used to be my favorite place for repairs and it still is they took care of me and we shall continue our journey to having them fix all my electronics lol thanks Ish and crew
Thank you Charles for this awesome review, we look forward to serving all of your electronic needs.
Service I receive at CPR is always outstanding.
Thank you Dave for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
They replaced my screen and battery. The screen has a dark ring but otherwise it's working good. Will let you know how the battery works out. I don't mind the ring on the screen right now, but that can change too. If cpr wants to contact me, please do. CPR contacted me and offered to look at the issue. The trip there is over 60 miles and I decided to wait and see if the circle went away, and it did.
Michael, we spoke regarding your issue and we agreed that you'll be bringing the phone back for us to check it and see whats going on.
Great cost for the screen repair for my mom’s iPhone 17e. We went to different areas and this one was the best cost of all. Also quick service 👍🏽
Thank you Anaelys for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
Broke the screen on my cell phone and took it CPR for repair. First of all the customer service was great. Received a quote which i agreed with. Was given a time when the repair would be completed. It was completed on time and i am completely satisfied with the completed job. Would recommend them.
Thank you Marshall for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
Excellent service and reasonably priced!
Thank you Melissa for this awesome review, we're happy to hear back from you. We look forward to serving all of your electronic needs.
Analyzing 7,622,7667.6M ReviewsFor 21,49921.5K Experts