Google reviewers rate the shop 4.7 out of 5 based on 145 reviews, noting the owner responds to 47% of comments. Positive feedback highlights fast turnaround times, fair pricing, and professional staff who handle screen, battery, and complex repairs efficiently. However, several low-star reviews criticize the business for failing to fix simple issues, providing inconsistent information, and closing earlier than advertised hours or missing appointments.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Came in thinking I was about to waste my time with an older phone repair... He had it working in under 5 minutes. Top notch service
Thanks Anthony! Glad we got your phone working.
Great staff generous with their time.
Nils Skjodt, Thank you for visiting our CPR Cell phone Repair store in Highland Park IL! We’re glad you enjoyed your repair experience. We pride ourselves on offering great customer service, flexible, affordable repairs. We appreciate your support and can’t wait to see you again soon!
This place is awesome. I came all the way from Chicago for my daughter's old Samsung A52's broken screen & they did a great job. It only took 40mins. Her phone looks brand new. Well wroth the trip, I will do it anytime I have a technical issue. The service tech I had on 7/29/26 was very respectful and polite. The manager is the absolute best. Keep doing what you guys are doing. I hope they get all tech repair business.
Angela, Thanks so much for the great review! Appreciate your patience throughout the entire process. God bless! Brian
It was quick and cellphone repair work done perfectly.
Thank you Alia! Glad we were able to help you out.
Quick and respectful, reasonable pricing. Would recommend!
Brendan, Thanks for the great review! Let us know if you need with anything else. Brian
Great experience. Quick and easy screen repair
Thanks Alejandra for the great review! Brian
Excellent service. My phone’s issue was diagnosed and resolved in less than forty five minutes. The owner was friendly as well. Will definitely come back if I ever have an issue with and would recommend it to others
Thanks Ayesha! Glad we were able to help you out. Best of luck in your studies! Thanks. Brian
The service was great! The person attending to me was kind and courteous, had a process for intake that he executed well and did a good and timely job. My phone had damage on both sides and now it’s like new.
Thanks Michael for the great review. Glad we were able to get your phone back to new.
Thanks Brian for trying everything to repair the phone!
My pleasure. Thanks for all the Belgium tips! Take care. Brian
Brian have excellent knowledge of Phones. estimated time was very reasonable.
Thanks so much for the great review! Take care. Brian