CPR Choice, Tri-Cities

Emergency training school · Johnson City, TN

5.0 ★★★★★ 343 Google reviews · 11 photos

99%five-star reviews

17%reviews answered by the owner

Oct 2026latest review

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CPR Choice, Tri-Cities at a glance

Reviewers of CPR Choice, Tri-Cities, generally praise the knowledgeable and engaging instructors who deliver informative, hands-on training in a relaxed atmosphere. The school is noted for its convenient location and easy parking. However, some customers reported scheduling discrepancies where classes ran longer than the stated three-hour duration, along with occasional issues regarding instructor punctuality and equipment availability. The owner responded to a small portion of reviews, including instances where partial refunds were issued to address service concerns.

Google rating: 5.0 out of 5 from 343 reviews (99% five-star).
Reviews on this page: 343 Google reviews (274 with written comments, 4 with photos).
Owner responses: the business replied to 17% of reviews.
Most recent review: October 23, 2026.
Service: Tutor serving Johnson City, Tennessee.

Data from Google, last updated November 10, 2026.

Star ratings

343 Google reviews we collected

5 stars33899%
4 stars31%
3 stars21%
2 stars00%
1 star00%

Praise vs complaints

Phrases our text analysis found in 274 written reviews

Praise187100%
Complaints00%

Topic share

How often each topic comes up in the written reviews

Staff & attitude7440%
Would recommend5529%
Quality & results4122%
Communication74%
Speed & response63%
Price & value42%

What customers talk about

We read 274 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“Excellent information to know taught by knowledgeable people In the field.”
“Would recommend this course to anyone in or out of the medical field.”
“…enne all provided a wonderful CPR class and were very informative and thorough… as someone who’s never taken CPR before I was able to understand every…”
“Cheyenne explained well and made the class actually enjoyable.”
“They were thorough in their explanation and answered any questions efficiently.”
“Great price & offered over a wide geographical area.”

People customers mention

Josh 17 reviews
Laura 16 reviews
Chris 12 reviews
Cheyenne 7 reviews
Aid 6 reviews
Savannah 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 343 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention

Filter by topic — each topic is highlighted in the reviews in the same color

Anne Kay6 reviews

Review from Google · view on Google

★★★★★ Oct 23, 2026

Great instructor, good location, easy parking Thank you!

Sunshine Wilmoth1 review

Review from Google · view on Google

★★★★★ Oct 14, 2026

Class schedule and confirmation email both CLEARLY stated 9am-12pm, yet lasted almost 4 hours. Do NOT schedule if you are expecting ONLY a 3 hour renewal class!! The instructor was unprepared and wasted a lot of time. *Editing to add that the owner reached out to rectify this issue and I was given a partial refund for the misinformation and poor instruction.

Response from the owner · 3 weeks ago

Thank you for taking the time to share your feedback and for speaking with me personally about your experience. I'm glad to hear that your previous experience with CPR Choice was positive, and I'm sorry we fell short of those expectations this time. We understand how important it is to respect our students' time while still delivering thorough, high-quality training. I've addressed your concerns directly with the instructor and reinforced our expectations regarding staying on schedule and following the curriculum. I appreciate you giving us the opportunity to make things right, including providing a partial refund. We truly value your continued trust in CPR Choice and hope to have the opportunity to provide you with another five-star experience in the future!