Malchedaela B4 reviewsTotal number of Google reviews Malchedaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing experience. Very clear and straight forward.
CPR Classes Riverside - Palm Desert Resuscitation Education LLC (PDRE)
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%98+30.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 45 tutoring centersPosition by Experts Score among all companies we track in this category. · better than 75%
5.0 ★★★★★ 71 Google reviews · 15 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
Nov 2026latest review
CPR Classes Riverside - Palm Desert Resuscitation Education LLC (PDRE) at a glance
Google reviewers rate the school five out of five stars based on seventy-one reviews, with the owner responding to eighty-six percent of them. Customers consistently describe the CPR training as clear, informative, and fun, highlighting the instructors' supportive communication and willingness to answer questions. One four-star review suggests that the course could benefit from including more hands-on practice alongside the thorough explanations provided.
- Google rating: 5.0 out of 5 from 71 reviews (97% five-star).
- Reviews on this page: 71 Google reviews (46 with written comments).
- Owner responses: the business replied to 86% of reviews.
- Most recent review: November 3, 2026.
- Service: Tutoring Center serving Riverside, California.
Data from Google, last updated November 4, 2026.
Score profile vs other tutoring centers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CPR Classes Riverside - Palm Desert Resuscitation Education LLC (PDRE): 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CPR Classes Riverside - Palm Desert Resuscitation Education LLC (PDRE): 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CPR Classes Riverside - Palm Desert Resuscitation Education LLC (PDRE): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
- 5 stars6997%
- 4 stars23%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
- Praise32100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1547%
- Would recommend619%
- Quality & results516%
- Communication413%
- Speed & response13%
- Price & value13%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ruby perez is such a nice lady i hope she achieves anything she wants in her life ✌️”
“Highly recommend, provided the opportunity for invaluable practice and constructive feedback”
“This is my second time returning and it keeps getting better , keep up the good work , I will be returning .”
“Emily is a great instructor, answered all our questions and gave good feedback!”
“Fast and able to get my e-card quickly for the medical field!”
“I would highly recommend this company because the prices were extremely reasonable and the instructors were detailed in their teaching.”
People customers mention
- Tran 7 reviews
- Perez 3 reviews
- Milind 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Highly recommend, provided the opportunity for invaluable practice and constructive feedback
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Instructor Ruby is really detailed with the information. I really appreciate her teaching!
Bimal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ruby was an amazing instructor! She was kind and answered any questions I had. I would take the class with her again!!
SULTAN3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ruby perez is such a nice lady i hope she achieves anything she wants in her life ✌️
Mia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience with great instruction. I would totally retake classes here as they were super useful and fun. I want to thank my instructor Akanksha Milind as she was very informative and kind.
Aung1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fun and informative class. Akanksha Milind at UCR taught everything in a easy way that could be understood and gave great feedback during the practicals.
Photos
Customer reviews
5.0 ★★★★★ 71 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Dylan Truong1 reviewTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend, provided the opportunity for invaluable practice and constructive feedback
Ngoc Nha An Le1 reviewTotal number of Google reviews Ngoc has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove our instructor Ruby Perez !
Tina Sapkota2 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleInstructor Ruby is really detailed with the information. I really appreciate her teaching!
Bimal Kaur2 reviewsTotal number of Google reviews Bimal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRuby was an amazing instructor! She was kind and answered any questions I had. I would take the class with her again!!
SULTAN3 reviewsTotal number of Google reviews SULTAN has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRuby perez is such a nice lady i hope she achieves anything she wants in her life ✌️
Response from the owner · a year ago
THANK YOU FROM PDRE FOR YOUR STELLAR & FANTASTIC REVIEW OF YOUR ONE-OF-A-KIND & POSITIVE EXPERIENCE! Dear Valued Guests of Palm Desert Resuscitation Education, Thank you for taking our class at Palm Desert Resuscitation Education LLC (PDRE). It was our pleasure to have you learn and enjoy our course. Have a great day and see you next time! 👍😊🙏 Regards, Palm Desert Resuscitation Education, LLC 73700 Dinah Shore Drive, Suite 107 Palm Desert, CA 92211 [email protected] 760-832-4277 www.YourCPRMD.com (http://www.yourcprmd.com/) This email message, including any attachments or files transmitted with it, is confidential and intended solely for the use of the individual or entity to which it is addressed. This communication may contain material protected by HIPAA legislation (45 CFR, Parts 160 & 164). If you are not the intended recipient be advised that you have received this email in error and that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. Please notify the sender by replying to this email and then immediately destroy or delete all copies of the original message.
Siri Kapoor1 reviewTotal number of Google reviews Siri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery thorough in explanation, maybe just include more hands on practice
Response from the owner · a year ago
THANK YOU FROM PDRE FOR YOUR STELLAR & FANTASTIC REVIEW OF YOUR ONE-OF-A-KIND & POSITIVE EXPERIENCE! Dear Valued Guests of Palm Desert Resuscitation Education, Thank you for taking our class at Palm Desert Resuscitation Education LLC (PDRE). It was our pleasure to have you learn and enjoy our course. Have a great day and see you next time! 👍😊🙏 Regards, Palm Desert Resuscitation Education, LLC 73700 Dinah Shore Drive, Suite 107 Palm Desert, CA 92211 [email protected] 760-832-4277 www.YourCPRMD.com (http://www.yourcprmd.com/) This email message, including any attachments or files transmitted with it, is confidential and intended solely for the use of the individual or entity to which it is addressed. This communication may contain material protected by HIPAA legislation (45 CFR, Parts 160 & 164). If you are not the intended recipient be advised that you have received this email in error and that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. Please notify the sender by replying to this email and then immediately destroy or delete all copies of the original message.
Mia Lem1 reviewTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with great instruction. I would totally retake classes here as they were super useful and fun. I want to thank my instructor Akanksha Milind as she was very informative and kind.
Response from the owner · a year ago
THANK YOU FROM PDRE FOR YOUR STELLAR & FANTASTIC REVIEW OF YOUR ONE-OF-A-KIND & POSITIVE EXPERIENCE! Dear Valued Guests of Palm Desert Resuscitation Education, Thank you for taking our class at Palm Desert Resuscitation Education LLC (PDRE). It was our pleasure to have you learn and enjoy our course. Have a great day and see you next time! 👍😊🙏 Regards, Palm Desert Resuscitation Education, LLC 73700 Dinah Shore Drive, Suite 107 Palm Desert, CA 92211 [email protected] 760-832-4277 www.YourCPRMD.com (http://www.yourcprmd.com/) This email message, including any attachments or files transmitted with it, is confidential and intended solely for the use of the individual or entity to which it is addressed. This communication may contain material protected by HIPAA legislation (45 CFR, Parts 160 & 164). If you are not the intended recipient be advised that you have received this email in error and that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. Please notify the sender by replying to this email and then immediately destroy or delete all copies of the original message.
Aung Hein1 reviewTotal number of Google reviews Aung has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFun and informative class. Akanksha Milind at UCR taught everything in a easy way that could be understood and gave great feedback during the practicals.
Response from the owner · a year ago
THANK YOU FROM PDRE FOR YOUR STELLAR & FANTASTIC REVIEW OF YOUR ONE-OF-A-KIND & POSITIVE EXPERIENCE! Dear Valued Guests of Palm Desert Resuscitation Education, Thank you for taking our class at Palm Desert Resuscitation Education LLC (PDRE). It was our pleasure to have you learn and enjoy our course. Have a great day and see you next time! 👍😊🙏 Regards, Palm Desert Resuscitation Education, LLC 73700 Dinah Shore Drive, Suite 107 Palm Desert, CA 92211 [email protected] 760-832-4277 www.YourCPRMD.com (http://www.yourcprmd.com/) This email message, including any attachments or files transmitted with it, is confidential and intended solely for the use of the individual or entity to which it is addressed. This communication may contain material protected by HIPAA legislation (45 CFR, Parts 160 & 164). If you are not the intended recipient be advised that you have received this email in error and that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. Please notify the sender by replying to this email and then immediately destroy or delete all copies of the original message.
Sin Wee KohLocal Guide · 25 reviewsTotal number of Google reviews Sin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEmily is such a great great instructor.
Response from the owner · a year ago
THANK YOU FROM PDRE FOR YOUR STELLAR & FANTASTIC REVIEW OF YOUR ONE-OF-A-KIND & POSITIVE EXPERIENCE! Dear Valued Guests of Palm Desert Resuscitation Education, Thank you for taking our class at Palm Desert Resuscitation Education LLC (PDRE). It was our pleasure to have you learn and enjoy our course. Have a great day and see you next time! 👍😊🙏 Regards, Palm Desert Resuscitation Education, LLC 73700 Dinah Shore Drive, Suite 107 Palm Desert, CA 92211 [email protected] 760-832-4277 www.YourCPRMD.com (http://www.yourcprmd.com/) This email message, including any attachments or files transmitted with it, is confidential and intended solely for the use of the individual or entity to which it is addressed. This communication may contain material protected by HIPAA legislation (45 CFR, Parts 160 & 164). If you are not the intended recipient be advised that you have received this email in error and that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. Please notify the sender by replying to this email and then immediately destroy or delete all copies of the original message.
CPR Classes Riverside - Palm Desert Resuscitation Education LLC (PDRE) on Google Maps →
Business details
- Address: 900 University Ave UCR Orbach Science Library, Riverside, CA 92521
- Phone: (909) 809-8199
- Website: yourcprmd.com
- Service area: Riverside, CA