Crafty Art Studio, Paint Parties, Horizon and El Paso, TX.
Art school · El Paso, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 47 custom artistsiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★84 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Crafty Art Studio, Paint Parties, Horizon and El Paso, TX. at a glance
Google reviewers rate the studio five out of five stars based on eighty-four reviews, noting that the owner responds to all feedback. Customers describe guided painting classes, summer camps, and birthday parties as enjoyable experiences suitable for various age groups. Recurring themes include patient and helpful staff, clear step-by-step instructions, and a welcoming atmosphere with good music. One minor criticism mentioned in a four-star review was the need for better cleaning in the bathrooms.
Google rating: 5.0 out of 5 from 84 reviews (98% five-star).
Reviews on this page: 84 Google reviews (71 with written comments, 34 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 14, 2026.
Service: Custom Artist serving El Paso, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other custom artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
This companyCustom Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crafty Art Studio, Paint Parties, Horizon and El Paso, TX.: 97/100 on this factor. Category median: 92.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crafty Art Studio, Paint Parties, Horizon and El Paso, TX.: 99/100 on this factor. Category median: 92.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crafty Art Studio, Paint Parties, Horizon and El Paso, TX.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars8298%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
99%praise
Praise7299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude3244%
Would recommend2129%
Quality & results1622%
Honesty & trust23%
Speed & response11%
Communication11%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their teacher was kind and patient and kept the flow moving along.”
“Eva and Edgar were so nice and polite very helpful and make this experience enjoyable very well the 5 stars”
“First time coming to craft and art studio and it was a wonderful experience.”
“We were a bit nervous but definitely trusted the process.”
“The instructor was very clear in her instructions and the assistant is very kind and attentive.”
People customers mention
Ben4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ebarra113 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My daughter did summer camps and a class semester and she loved it! The instructors are so sweet. Highly recommend.
AimmeeLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
First time coming to craft and art studio and it was a wonderful experience. Eva guided us through a world of painting. Great ambiance, great choice of music and super fun.
Emily3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had our twins 13th birthday party here. They, along with all their friends, had a GREAT time doing the guided painting. At the end, they got to make neon slime. Their teacher was kind and patient and kept the flow moving along. It was a great experience! There was plenty of time for the activities and having food…
LisethLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent class! Instructor gave good instructions and was very patient. Facility was very nice, and was well lit. Facilitator was helpful and attentive. We had a great time and really enjoyed the experience of painting together.
Jess5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great experience. Time flew bye, but feel impressed with caliber of painting, help of painting instructor, and aid in refilling paint supplies. Would do again and recommend to others.
TanyaLocal Guide · 339 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Good paced instructions. Small group allowing for discussion and listening to the instructor.
My daughter did summer camps and a class semester and she loved it! The instructors are so sweet. Highly recommend.
Response from the owner · 4 months ago
Thank you so much for the kind words! We’re thrilled your daughter loved the summer camps and her semester class, and we’ll pass along your compliments to our instructors. We appreciate the recommendation and hope to see her back in another program soon.
Angel Quintana9 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
First time coming to craft and art studio and it was a wonderful experience. Eva guided us through a world of painting. Great ambiance, great choice of music and super fun.
Response from the owner · 5 months ago
Thank you so much for the lovely review! We’re thrilled your first visit was a wonderful experience and that Eva guided you through a fun painting session. Glad you enjoyed the ambiance and music. We look forward to welcoming you back to create with us again soon.
Emily Renteria3 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
We had our twins 13th birthday party here. They, along with all their friends, had a GREAT time doing the guided painting. At the end, they got to make neon slime. Their teacher was kind and patient and kept the flow moving along. It was a great experience! There was plenty of time for the activities and having food and cake. I'm so glad we chose this studio to celebrate our girls birthday! Highly recommend!
Response from the owner · 5 months ago
Thank you so much for choosing our studio to celebrate your twins’ 13th birthday and for sharing this wonderful review. We're thrilled the guided painting, neon slime activity, and our teacher's care made the party fun and well-paced so there was plenty of time for food and cake. We truly appreciate your recommendation and look forward to celebrating with you again.
Liseth KarinaLocal Guide · 17 reviewsiTotal number of Google reviews Liseth has written across all businesses on Google Maps, not just this one.
Excellent class! Instructor gave good instructions and was very patient. Facility was very nice, and was well lit. Facilitator was helpful and attentive. We had a great time and really enjoyed the experience of painting together.
Response from the owner · 6 months ago
Thank you for the wonderful review! We’re thrilled you enjoyed the class and found the instructor patient and the facilitator attentive. It’s great to hear the facility and lighting met your expectations. We appreciate your feedback and look forward to seeing you again soon.
Jess5 reviewsiTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Great experience. Time flew bye, but feel impressed with caliber of painting, help of painting instructor, and aid in refilling paint supplies. Would do again and recommend to others.
Response from the owner · 6 months ago
Thank you, Jess, we’re so glad you had a great experience and that time flew by. It’s wonderful to hear you were impressed with the quality of the painting, the instructor’s support, and our paint refill assistance. We appreciate your recommendation and look forward to welcoming you back.
Tanya BorundaLocal Guide · 339 reviewsiTotal number of Google reviews Tanya has written across all businesses on Google Maps, not just this one.
Good paced instructions. Small group allowing for discussion and listening to the instructor.
Response from the owner · 6 months ago
Thank you, Tanya! We're glad you enjoyed the pacing and small group setting that encourages discussion and attentive instruction. We aim to keep class sizes small so everyone has a chance to participate and learn. We appreciate your feedback and hope to see you again.
Santos Guillen7 reviewsiTotal number of Google reviews Santos has written across all businesses on Google Maps, not just this one.
Thank you for the kind review. We’re thrilled you had a great experience and found our team friendly. We appreciate your feedback and look forward to serving you again soon.
Cindy GomezLocal Guide · 17 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
I loved it! Great experience. I definitely recommend it!
Response from the owner · 7 months ago
Thank you so much for your kind words, Cindy! We’re thrilled you had a great experience and truly appreciate your recommendation. We look forward to welcoming you back soon.
Ileana Cardoza4 reviewsiTotal number of Google reviews Ileana has written across all businesses on Google Maps, not just this one.
Thank you so much for the wonderful review and the 5 stars! We're thrilled you enjoyed the class and had a great time, and we look forward to seeing you again soon.
