Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts
Google reviewers rate Craig L. Elggren, CPA, PC 4.8 out of 5 based on 128 reviews, with the owner responding to 51 percent of comments. Clients frequently praise the firm for professional communication, accurate tax preparation, and efficient use of online portals for both personal and business returns. However, a minority of low-star reviews criticize the office for poor responsiveness, filing errors, and a lack of accountability regarding specific client requests.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, knowledgeable and great communication.”
“…ersonal capacity, for business, accounting and tax returns, and would highly recommend them For both.…”
“I would not recommend.”
“He handles everything professionally and efficiently.”
“excellent service, conscientious work, responsive, great follow up, They really Care”
“Not sure why it didnt work out for me but im greatful an extension was put in and im motivated to learn all i need to so i dnt have to be at the mercy…”
“You will not find a more honest guy and professional.”
“They take the time to support, explain and suggest.”
“I built my business on fast, fair and courteous service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Professional, knowledgeable and great communication.
Thanks, Ruby. We've appreciated working with you over the years and look forward to many more.
You will not find a more honest guy and professional.
Thanks, Kent. Really appreciate you and enjoy doing business with you.
Craig and his staff were very professional and assisted with all my tax questions. His fees were exceptional and will use him to do my taxes from now on.
Mr. Craig Elggren and his entire staff are AMAZING!!! If you are looking for a CPA, Bookkeeper, Payroll company, of a great friend don't look any further.
Thanks, Brad. It's been fun working with you guys and being able to see the progress that you are making. Looking forward to a long term relationship.
A genuine team that works together. They take the time to support, explain and suggest. Knowledgeable and innovative to save real corporate and personal dollars. I am a huge fan!
Hi Susie, Thank you so much, You have a great company and we've enjoyed working with you!
Great
Thanks Larry!
Would not use this CPA! Specifically asked that a CPA do my return. Instead, an Enrolled Agent did it. When I found numerous errors, I talked to the CPA assigned to my case, and she didn't know who did my return! Unacceptable! Now, my assigned CPA was trying to correct my return, and still introduced more errors! We could have done the return ourselves and did a better job! Won't use them again!
Hi Kurt Thank you for your feedback. We are sorry to hear that parts of your experience did not meet your expectations. While both Enrolled Agents and CPAs are highly qualified tax professionals, we understand that you specifically requested CPA involvement and regret any misunderstanding regarding who worked on your return. We also apologize for the frustration caused during the preparation and review process. Accuracy is extremely important to our firm, and when concerns were brought to our attention, we worked diligently to review and correct the issues you identified. Ultimately, the return was completed accurately, and all matters were resolved to your satisfaction before filing. We recognize that the process itself is just as important as the final result, and we regret that our communication and handling of your concerns fell short of your expectations. We appreciate your feedback and will use it to continue improving our client experience. We wish you all the best and thank you for giving us the opportunity to assist you.
I have been a client of Craig’s for many years and have trusted him with both my personal taxes and several company returns. He handles everything professionally and efficiently. Their new online system is a huge improvement—it autofills much of the information from year to year, which saves me a ton of time. Highly recommend.
HI Josh It's been a pleasure to work closely with you and your family. It's great to see your success and make your company continue to grew year over year. Thank you for being our client and trusting us!
Very professional and thorough. Very easy to work with an in-depth knowledge of tax law and my company. Many thanks!
Hi Don Thanks for being my client for all these years. It's been great. Hoping for many more to come.
excellent service, conscientious work, responsive, great follow up, They really Care I’ve been with Craig Elgrenfor 30+ Years In both a business and personal capacity, for business, accounting and tax returns, and would highly recommend them For both.
HI Bill Thanks for being our client. Seems like yesterday but we'll be here for another 30.
Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts