How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORECrandell Pest Control
Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 838 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.
Reviews for your job
Customers hired Crandell Pest Control for 8 kinds of job.
Crandell Pest Control for bug & insect extermination
Clear ✕All 101 Google reviews tagged “Bug & insect extermination” · showing 80
Very professional and nice
Seth did a great thorough job and explained to me where to watch for raccoons in the winter.
We love Crandell! We are always happy to see our techs. They are kind and thorough, always communicates when they are on their way and they are always on time, if not early. Our most recent visit was with Michael. He was very knowledgeable, friendly and was able to provide the solution we needed the same day.…
Crandall Pest Control have been providing their services to our home for over a year. Have no complaints 👌. As a formal customer service consultant, they're the real deal. From call center, field representative to results. Great service 👏
Seth is always phenomenal With both his job knowledge And customer service skills and he is great with working around my dog and my chickens!
Andrew was great. He explained the inside chemical that he was using versus the outside. Chemical was very polite and conscientious. I will use Andrew again thank you.
Awesome service! Thank you!
Brandon is absolutely amazing!! Super kind and knowledgeable! Always does a great job and is very personable!!
Really loving Crandell Pest Control. Their staff is always friendly and professional.
Brandon did a great job. He listened to my concerns and took care of our issues.
Randy is always respectful of my property, professional, thorough and friendly!
Johnathan was very professional and courteous. He did a great job. Thanks.
Randy came and sprayed yesterday. I was given a two hour window as to when he would be at our house; however, per Randy’s usual habit, he let me know when he was about 20 minutes out. I really like that he does that so I can gauge his approximate arrival time. We will continue to have Crandell Pest Control service…
Chelsea did a very good job.And Answered my Queries and Also Addressed to Some concerns. Hope to continue getting service with her as She's aware of All problem areas and stuff.Thanks.
Randy communicates with me prior to arriving. Arrives when he says he will and does a thorough job.
Very friendly and thorough
I've used Crandell Pest Control several times for a wide variety of issues: ants, outdoor pests, and even skunks under the house. Today, Johnathan came to start my new annual treatment. He is a class A gentleman. Very kind. Very helpful. Did a great job. But then - all the people I've had out from Crandell have done a great job!
For the start up visit for what I paid I was expecting a more indept spraying than what I received... He sprayed very lightly inside the perimeter of the house and inside the crawl space underneath the house. Maybe that is how you teach the technicians how to spray the areas in a home but I thought it was not as…
Randy did a great job spraying the house and yard. He made sure the dogs were a save distance from him while spraying. We had a number of died crickets the next morning outside around our patio. Thank you so much! Rob B
Very good company. They do an extensive spraying around the house and yard. Person knowledgeable and friendly. Will definitely use again
As someone who absolutely hates anything with more than four legs, Crandell makes it very easy for me to not think about the existence of arthropods. Their techs (mine is Mike!) always seem to be very respectful and helpful with tips and tricks. (Haven't seen a single weed since their treatment either!) Easy value for the money. A good bunch of people.
Have used their service monthly for many years and am always satisfied
Seth was on time, friendly, professional and thorough!
Chelsey was a great tech! She even put my Amazon package in for me. I felt confident enough to leave the house as soon as she got there and know that everything would be fine. She locked everything up and did a thorough job.
Randy was awesome! Respectful and diligent. Thank you
Jonathan arrived when he said he would, he was very polite and took the time to listen to our concerns and address them efficiently. Overall an excellent experience and I would recommend him and your company to anybody
First time, all went well except he was early so he had start outside until I got home
Arrived on time, answered all my questions, good rapport
Jonathan was polite and professional
Always friendly & thorough!
Great, efficient, and kind as always.
New customer Seth was great
Been using Crandall for years. Great customer service and Mike is a great tech
Alex came by and did a great job getting a hold of me to get my daughter to answer my door instead of leaving the job site. (Has happened with other companies) He did a thorough job and had to work around enough boxes to fill a 4 bedroom house. I'm in a3 bedroom now. Lol He even got rid of a wasps nest for me. Great company!!!
Crandell Exterminators is the best pest control company that we have known or used. They are thoroughly professional, friendly, and down-to-earth. We’re happy we found them, and highly recommend them.
Had a really great experience with Alex of Crandell Pest Control. He’s super knowledgeable, friendly, and just easy to talk to. Took the time to explain everything in a way that actually made sense and didn’t make it feel rushed at all. You can tell he cares about doing a good job and making sure you’re comfortable…
Seth did a fantastic job! Very thorough and professional. Highly recommend.
Dude murdered all the bugs in true Spartan style
The technician (Johnathan) who performed my service texted me before his arrival as I had requested. He did the job quickly and I was able to keep my pets safe while he performed the service. Working with Crandell is always a great customer service experience.
He was very polite and friendly; he helped me with my questions, and his work was exceptional.
Mike always does a thorough job knocking down webs and spraying.
Randy has come out 2 or 3 times to spray our home over the last few years. Each time he's been great. Friendly, courteous and thorough. I'd highly recommend him.
Love the service! Always on time and on the day they promise. I also receive a call to remind me of the day and approximate time they will be here. Also, I have the ability to pay on-line with an app they provide. I asked Rand to pay special attention to an area under the humming bird feeder because of the sugar…
The staff that have come to my house are always friendly, professional, and helpful. I’ve had them do routine bug spraying and mosquito extermination.
Always professional, friendly and efficient! I highly recommend Brandon. Maybe a few dead bugs outside garage, but NO bugs inside! Thank you Brandon and Crandell.
Randy promptly notified me when he would be home but the real test is no critters in my house in future. You will be notified if that happens
Alex was very professional, polite and reliable! I trust them because I don’t seem to have any bug issues at all!!!!and I highly recommend them as well!
Love this company! They are consistent, reliable and so kind. They always send text reminders and ask if I need any certain area sprayed more than another - inside or outside of my home. They are awesome. Thank you!
I went with the mosquito treatment because I’m allergic to the mosquito bites. Since I’ve had this, I have not been bitten. It is great. I can enjoy being outside without having to worry about being attacked by mosquitoes. This is a must to have especially if you live by a golf course or have a pool or you have…
Great job. Technician was very knowledgeable
A great family business!
Randy is awesome at his job, love his service!
Always a pleasure to see Randy. He does a very thorough job and so nice. He also is very knowledgeable about products.
Our experience with Crandell has been fantastic! The technician that came by was very friendly and professional. He walked us through all our options and was very transparent about what they could and couldn't do. They always do weed control which I'm excited to try out. Mike came out and performed great service for us.
Very dependable company. Does a good job in keeping the scorpions away.
Tech came out and was so nice and professional! I highly recommend Crandell Pest Control. Top notch service and very reasonably priced!
Preston and his team are true professionals.. very knowledgeable and patient when we had questions they answered and explained exactly the process and how it would work! We set the appointment and the team showed up on time and completed the work . We signed up to have them return quarterly to keep the pest away. 110% recommend
I have been using Crandell Pest Control for over 5 years now and they even sealed my home for scorpions. They are always so helpful when I have questions and I have seen a significant reduction in scorpions since. I would recommend them to anyone.
Great service. We use the service
Fast and friendly service at a very fair price. Im glad the first few companies I called wouldnt come out to Florence.
Brandon and Seth are both very nice, helpful and good listener's about my concerns about my pest problem and gave me some good advice regarding my pest problem. I have had 6 other companies for the same problem and your company is the only one willing to listen and help, I really appreciate this. I would…
We’ve been using Crandell Pest Control for 6+ years and have had no bugs and best of all no more scorpions in that time frame! Randy and Seth both text as they arrive and make the process so easy! They are respectful, kind and reliable! In comparison to other companies, their prices are average but the service is above the rest.
These guys are the best in the business! We formerly had used popular fruit brand of pest control and I kid you not, we had MORE scorpions than ever. If you want someone to take your home pest control seriously, you need to call Crandell!
Great work always and by a great crew.
I have used Crandell Pest Control since 2005 on a monthly basis. As long as Preston keeps going he will have my business.
Randy great technician
I have been using Crandall for over 2 years and immediately had results and continued results. I highly recommend them. Their staff is amazing and friendly as well.
Crandall pest control and Seth which is who we have do it is amazing you couldn't ask for a better company we've gone through four other ones not satisfied at all Seth relieves are anxiety from having bugs and insects and all those things as I said before the company is great Seth does an amazing job thank you.
Absolutely the best pest control company I’ve ever used. I am always notified in advance of when a technician will be here. The technician rings the bell, and let me know when he or she has arrived, and when they are leaving. They do very thorough work and always friendly, always professional.
On time, friendly, and very thorough!
I have been using Crandell Pest Control for 12 going on 13 years now. I wouldn't use anyone else. They are like a part of my family.
We've been using Crandell for about a year and half and couldn't be happier. We initially had an ant problem, outside of the home, and saw 2 cockroaches when we first moved in. I spoke with several companies and asked a ton of questions - Crandell was very responsive and thorough throughout the process. Im glad…
Always professional, friendly, & responsive. We’ve been using them for years & have yet to have any issues with insects whatsoever since they started.
I left a message for a termite inspection. Company was quick to call back and scheduled within a week or so. Seth Dodge came to my home and told me what was in my favor and what he needed to do. The service was affordable with a warranty and I opted for additional pest treatment since I have black widows, roaches,…
We have used Crandell pest control for monthly pest control for 6-7 years. Through 3 different houses, and they’re phenomenal. We’ve also had the do pigeon deterrent on one of our houses. They’re reasonably priced, reliable, and very communicative so we know when they’re coming. If you’re looking for a local…
Technician Randy was professional, nice on time and covered the property very well. I’m confident in the treatment provided.
Technician was very friendly and took his time to make sure we understood all of our pest control issues.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 101 | $61–$119 |
| General pest inspection | 99 | $56–$116 |
| Spider extermination | 72 | $63–$151 |
| Ant extermination | 57 | $71–$187 |
| Home inspection | 49 | $63–$176 |
| Termite extermination | 48 | $214–$426 |
| Termite inspection | 33 | $128–$426 |
| Cockroach extermination | 32 | $76–$282 |
