Experts Reviews · Company report
Crandell Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Crandell Pest Control

Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 838 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Crandell Pest Control is better than 86% of ant exterminators.A
86
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Crandell Pest Control is better than 99% of ant exterminators.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Crandell Pest Control is better than 49% of ant exterminators.C
49
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Crandell Pest Control is better than 45% of ant exterminators.C
45
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Crandell Pest Control is better than 71% of ant exterminators.B
71
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Crandell Pest Control is better than 59% of ant exterminators.C
59
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Crandell Pest Control is better than 30% of ant exterminators.D
30

Reviews for your job

Customers hired Crandell Pest Control for 8 kinds of job.

Crandell Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Cockroach extermination” · showing 20

★★★★★ Donna · Edited 3 weeks ago

Randy is our favorite. He is always friendly, professional, and thorough. Qe love having him do our bi-monthly bug service.

Paid $20–40Great priceHome inspectionSpider exterminationMosquito extermination
★★★★★ Eddie · Edited a month ago

Crandall Pest Control have been providing their services to our home for over a year. Have no complaints 👌. As a formal customer service consultant, they're the real deal. From call center, field representative to results. Great service 👏

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ erogers4991 · 3 months ago

Brandon always does a great job! In the years that he’s been my guy, I have never had to call in between services due to bugs. Thank you Brandon!!

Paid $100–120Great priceRodent exterminationSpider exterminationCockroach extermination
★★★★★ Daniel · Edited 4 months ago

Chelsea was very friendly and answered any questions. Very good service

Great priceCockroach extermination
★★★★★ Nancy · Edited 6 months ago

Crandell Exterminators is the best pest control company that we have known or used. They are thoroughly professional, friendly, and down-to-earth. We’re happy we found them, and highly recommend them.

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Vinny · a year ago

Mike at Crandell is awesome . The communication between client and company is amazing. Do nit hesitate to use Crandell and Mike for all your pest needs.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ dan · 3 years ago

Awesome Job

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Douglas · 3 years ago

Great service. We use the service

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Sue · 3 years ago

Seth is so informative and personable! He is thorough, even going around the eaves to clear webs away. He does a great job and the bugs and spiders are gone for quite awhile until it is time again to come spray. We are so pleased with the service at Crandall Pest Control!!

Cockroach exterminationGeneral pest inspectionTermite inspection
★★★★★ Ben · Edited 4 years ago

Very good service. Techs are always professional. I know the owner personally and he is a really good guy.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Jesse · 4 years ago

They come out every other month & I never see any bugs. I’ve used them for years & they’ve always done a good job & I’ve never had to sign a contract.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Teri · 4 years ago

I have used Crandell for years. Their service is effective and professional. They arrive on time, perform service quickly and their rates are affordable. I will continue to have Crandell service my property for bugs and weeds in the future. Highly recommended!

Ant exterminationCockroach exterminationSpider extermination
★★★★★ Jennifer · 5 years ago

Seth was awesome, came in, did the sweep of the property and got everything sprayed. Answered all my questions, gave some great information. So glad he came out because it really got the job done. Thanks again, you guys are great! Will recommend to my friends and family needing services!!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Haleigh · 5 years ago

Loved Crandell pest! Efficient and great service!! Will use again

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Denise · Edited 5 years ago

Great experience. No contract. They don't try to sell me more than I want. Just come in, do the job, kill the bugs. Thanks Crandell Pest Control!

Ant exterminationCockroach extermination
★★★★★ Marcelle · 5 years ago

Seth has been wonderful to work with! Knowledgable, efficient, friendly and answers any questions we have. I also love the reminder text that Crandall Pest Control is coming. Definitely recommend them!

Cockroach exterminationRodent extermination
★★★★★ Milton · 5 years ago

Seth called me before treatment to go over details. Great customer service Seth. Have worked with Seth for several years and he's a good guy. Skip

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Professionalism
★★★★★ Kerri · 5 years ago

I've been using Crandall Pest Control for 13 years. Very responsive, professional, and always shows up when they say they will be there. If you have an insect issue they are out there immediately to take care of it. Excellent customer service and they make sure I have no pests! Highly recommended!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · Edited 5 years ago

******Recommended****** I've used Crandell Pest Control at several homes over the last decade or so. Never any issues, pricing reasonable and service excellent.

Ant exterminationCockroach exterminationSpider extermination
★★★★ Julie · Edited 5 years ago

I've been using Crandell Pest Control for over 2 years and they have always been on time and communicated thoroughly each month. They are never invasive but always keep me will informed.

Ant exterminationCockroach exterminationGeneral pest inspection

Show more cockroach extermination reviews (12 more) →

Price

$81-18% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 66%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination101$61–$119
General pest inspection99$56–$116
Spider extermination72$63–$151
Ant extermination57$71–$187
Home inspection49$63–$176
Termite extermination48$214–$426
Termite inspection33$128–$426
Cockroach extermination32$76–$282

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