Analyzing 5,549,1735.5M ReviewsFor 15,08015.1K Experts

Experts Reviews · Company report
Crandell Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Crandell Pest Control

Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 838 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Crandell Pest Control is better than 86% of ant exterminators.A
86
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Crandell Pest Control is better than 99% of ant exterminators.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Crandell Pest Control is better than 49% of ant exterminators.C
49
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Crandell Pest Control is better than 45% of ant exterminators.C
45
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Crandell Pest Control is better than 71% of ant exterminators.B
71
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Crandell Pest Control is better than 59% of ant exterminators.C
59
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Crandell Pest Control is better than 30% of ant exterminators.D
30

Reviews for your job

Customers hired Crandell Pest Control for 8 kinds of job.

Crandell Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 28

All 7 Google reviews tagged “Flea & mite extermination”

EddieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Crandall Pest Control have been providing their services to our home for over a year. Have no complaints 👌. As a formal customer service consultant, they're the real deal. From call center, field representative to results. Great service 👏

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Johnathan was very professional and courteous. He did a great job. Thanks.

Paid $120–140Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Crandell Exterminators is the best pest control company that we have known or used. They are thoroughly professional, friendly, and down-to-earth. We’re happy we found them, and highly recommend them.

Ant exterminationBug & insect exterminationCockroach extermination
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. We use the service

Ant exterminationBug & insect exterminationCockroach extermination
MelissaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon and Seth are both very nice, helpful and good listener's about my concerns about my pest problem and gave me some good advice regarding my pest problem. I have had 6 other companies for the same problem and your company is the only one willing to listen and help, I really appreciate this. I would…

Bug & insect exterminationFlea & mite extermination+ Responsiveness+ Professionalism
Kerri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been using Crandall Pest Control for 13 years. Very responsive, professional, and always shows up when they say they will be there. If you have an insect issue they are out there immediately to take care of it. Excellent customer service and they make sure I have no pests! Highly recommended!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Charlene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Killed crickets quick!

Ant exterminationCockroach exterminationFlea & mite extermination

Price

$81-18% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 66%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination101$61–$119
General pest inspection99$56–$116
Spider extermination72$63–$151
Ant extermination57$71–$187
Home inspection49$63–$176
Termite extermination48$214–$426
Termite inspection33$128–$426
Cockroach extermination32$76–$282

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