Experts Reviews · Company report
Crandell Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Crandell Pest Control

Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 838 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Crandell Pest Control is better than 86% of ant exterminators.A
86
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Crandell Pest Control is better than 99% of ant exterminators.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Crandell Pest Control is better than 49% of ant exterminators.C
49
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Crandell Pest Control is better than 45% of ant exterminators.C
45
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Crandell Pest Control is better than 71% of ant exterminators.B
71
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Crandell Pest Control is better than 59% of ant exterminators.C
59
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Crandell Pest Control is better than 30% of ant exterminators.D
30

Reviews for your job

Customers hired Crandell Pest Control for 8 kinds of job.

Crandell Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Andrea · 2 weeks ago

Seth did a great thorough job and explained to me where to watch for raccoons in the winter.

Paid $80–100Great priceSpider exterminationBug & insect extermination
★★★★★ VIRGINIA · 2 weeks ago

I like that I am notified when the technician is on his/her way. They are very courteous!

Paid $80–100Reasonable priceSpider exterminationAnt extermination
★★★★★ Donna · Edited 3 weeks ago

Randy is our favorite. He is always friendly, professional, and thorough. Qe love having him do our bi-monthly bug service.

Paid $20–40Great priceHome inspectionSpider exterminationMosquito extermination
★★★★★ Eddie · Edited a month ago

Crandall Pest Control have been providing their services to our home for over a year. Have no complaints 👌. As a formal customer service consultant, they're the real deal. From call center, field representative to results. Great service 👏

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ erin · 2 months ago

Our tech Seth was amazing! Very knowledgeable and thorough with the treatment we needed!

Paid $120–140Great priceSpider exterminationGeneral pest inspectionAnt extermination
★★★★★ Erika · Edited 2 months ago

Really loving Crandell Pest Control. Their staff is always friendly and professional.

Paid $40–60Great priceSpider exterminationBug & insect exterminationService not listed
★★★★★ Lori · 2 months ago

Seth was great. Explained the whole process and was very kind. Looking forward to having pest control with Crandell. Thank you!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspection
★★★★★ Ryan · 2 months ago

Brandon did a great job. He listened to my concerns and took care of our issues.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
★★★★★ Mike · 2 months ago

Johnathan was very professional and courteous. He did a great job. Thanks.

Paid $120–140Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Gordon · 3 months ago

I've used Crandell Pest Control several times for a wide variety of issues: ants, outdoor pests, and even skunks under the house. Today, Johnathan came to start my new annual treatment. He is a class A gentleman. Very kind. Very helpful. Did a great job. But then - all the people I've had out from Crandell have done…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ erogers4991 · 3 months ago

Brandon always does a great job! In the years that he’s been my guy, I have never had to call in between services due to bugs. Thank you Brandon!!

Paid $100–120Great priceRodent exterminationSpider exterminationCockroach extermination
★★★★★ AZ · 4 months ago

Seth was on time, friendly, professional and thorough!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Johnny · Edited 4 months ago

Arrived on time, answered all my questions, good rapport

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ debbie · 5 months ago

Mike was outgoing, informative and listened to what I wanted

Reasonable priceSpider exterminationAnt extermination
★★★★★ Vanessa · 6 months ago

Alex came by and did a great job getting a hold of me to get my daughter to answer my door instead of leaving the job site. (Has happened with other companies) He did a thorough job and had to work around enough boxes to fill a 4 bedroom house. I'm in a3 bedroom now. Lol He even got rid of a wasps nest for me.…

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Nancy · Edited 6 months ago

Crandell Exterminators is the best pest control company that we have known or used. They are thoroughly professional, friendly, and down-to-earth. We’re happy we found them, and highly recommend them.

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Nathan · 6 months ago

Seth did a fantastic job! Very thorough and professional. Highly recommend.

Spider exterminationBug & insect extermination
★★★★★ Phillip · 6 months ago

Dude murdered all the bugs in true Spartan style

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Teresa · 6 months ago

This was my first appointment with Crandell Pest Control. Alex was wonderful! He listened to all my bug phobias 😂 and put me at ease. He destroyed all the spider webs that snuck up on me every time I went outside. I look forward to continuing service and building a long term relationship with this company. Thanks…

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Daris · 6 months ago

The technician (Johnathan) who performed my service texted me before his arrival as I had requested. He did the job quickly and I was able to keep my pets safe while he performed the service. Working with Crandell is always a great customer service experience.

Paid $40–60Reasonable priceSpider exterminationBug & insect extermination

Show more spider extermination reviews (52 more) →

Price

$81-18% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 66%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination101$61–$119
General pest inspection99$56–$116
Spider extermination72$63–$151
Ant extermination57$71–$187
Home inspection49$63–$176
Termite extermination48$214–$426
Termite inspection33$128–$426
Cockroach extermination32$76–$282

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