Creating Joyful Moments | Event Planning & Design at a glance
Google reviewers rate Creating Joyful Moments five stars based on forty-nine reviews, noting that the owner responds to all feedback. Clients describe the services as comprehensive, covering full planning, month-of coordination, and day-of logistics. Recurring themes highlight strong communication, detailed timelines, and effective vendor management that reduced client anxiety. Customers frequently mention the team's ability to handle unexpected issues and ensure the couple remains present during the event. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
Reviews on this page: 49 Google reviews (49 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DS
Darnell Spinks8 reviews
★★★★★
CJM is exactly what you are looking for for your wedding! They do everything to reduce the anxiety and maximize on the fun you will have for your bid day!
Chloe is just as personable as she is professional and I am thankful my wife and I got to meet, work with, and trust her. We've seen weddings that aren't coordinated and it can't be make things a mess that you can't predict like people tapping you on your shoulder while your dancing with your new spouse to ask random event questions. Chloe carries everything that negates those headaches. Her and her team are floor generals and also fun to be around. My wife and I were asking each other could we be friends AFTER our big day with Chloe because even on a day about us, she stood out for all the right reasons. I can't recommend CJM enough!
Response from the owner · 4 years ago
Darnell, you're the best! Thank you so much for your kind words about me and CJM! I love that you call us floor generals - ha! So amazing! You both were such a delight to work with and I wish you both nothing but the best!
Jenna from CJM was amazing and so helpful on our wedding day!! No stress, just complete enjoyment and peace of mind!
Response from the owner · a year ago
Isabella, thank you for your kind words about Jenna! She is amazing at what she does, and we love having her on the team. We're so happy to hear your wedding day was filled with nothing but enjoyment and peace of mind - absolute music to our ears :) Best of luck to you both as you begin this exciting new chapter as husband and wife!
Courtney and her team were the DREAM TEAM!! They seriously made the day so memorable. They were prepared for anything that came their way and it showed from the first day I met with Courtney! I never had any doubts or worries about how things would go. Courtney and her team are worth every penny and absolutely loved working with her!!
Response from the owner · a year ago
Courtney, thank you for your amazing words about Courtney and the CJM team! We're so thankful to have been a part of your special day. It always makes us so happy to know our couples have been well taken care of and are more than pleased with how their big day turned out. It was truly our joy and privilege to have served you! Wishing you and your hubby a lifetime of love and happiness!
My husband and I had the privilege of working with Chloe Jackson and Jenna Bowen from Creating Joyful Moments to plan and coordinate our June 2025 wedding. I found Chloe through social media, and knew immediately I wanted to work with her. From our first zoom meeting, I could tell how professional and charismatic Chloe was. She immediately put us at ease, and ensured us she would guide us every step of the way through our wedding planning journey. And that she did! From providing advice on overall color schemes, to the wording on our invitations, she truly made the planning process so enjoyable and relaxing. She was there for every vendor meeting, asking the questions we probably would have never thought of. She was always there to answer any questions we had, and was very prompt in all her responses. She ensured that our vision was brought to life in every aspect, and if anything didn’t reflect that she advocated for us until it was exactly what we wanted. I would like to think I am a very type A, super organized person but with wedding planning there are so many little details we would not have thought of if it weren’t for Chloe. Florals were something super important to me from the beginning, and Chloe worked extremely close with our florist to ensure every detail and flower was perfect.
On the day of our wedding, Jenna Bowen was our lead coordinator along with her two other team members. Jenna came in due to unforeseen circumstances, but you would have thought she had been planning with us for the year and a half that we were planning. Her adaptability and professionalism is admirable. Our first meeting with her, she knew every detail down to the silverware placement. We didn’t have to explain anything to her, she knew everything and was ready to lead. She was with us at rehearsal and all day/night of the wedding. She was there and ready to answer any question, and handle any blip that could’ve occurred. Our wedding day ran so smooth, it felt like a movie, it was perfect. She was extremely kind, calming, and we couldn’t have asked for a better person to lead/execute our wedding.
Our wedding could not have been more perfect, and we have the Creating Joyful Moments team to thank for that. We truly feel so lucky to have had them through our journey and would recommend them to any and all couples looking for a wedding planner/coordinator.
Response from the owner · a year ago
Megan, I can't even begin to describe how much it means to me to read your words. You said you feel so lucky to have worked with us, but truly, I feel so lucky to have been able to serve YOU. I will never forget the kindness and grace you showed me, especially during such an unexpected life situation right before your wedding. Helping you both plan and design your wedding was truly a joy and an honor. Thank you for choosing me and trusting me to bring your vision to life, even if all you knew at first was you weren't afraid of color. Working with couples like you and your hubby is why I love doing what I do, so thank you for reminding me of that. I can't wait to see what's next for you both as husband and wife. SO much love to you both!!
My husband and I got married in July, and hiring Jenna from CJM was truly the best investment we made for our big day. From the very start, Jenna was organized, thoughtful, and completely committed to bringing our vision to life. She took care of every detail with such grace and professionalism that we were able to fully enjoy the day without a single worry.
Jenna went above and beyond—handling the timeline, coordinating with vendors, and making sure everything flowed seamlessly. Our friends and family are still raving about how beautiful and stress-free everything was, and that’s 100% thanks to her.
If you’re considering a planner or if you’re not 100% sure and are looking to make that final decision, please meet with Jenna and the team at CJM. The work they put in, both that we could see and the magic behind the screen that we didn’t but know there was. We are beyond grateful for everything they did to make our wedding day unforgettable!
Response from the owner · a year ago
Krista, thanks for your kind words about Jenna and CJM! Jenna is an incredible coordinator and serves her couples so well - we're so thankful to have her as part of the CJM team! We echo everything you said about her :) We're so happy that your wedding day was everything you wanted it to be! Thank you again for allowing us to be a part of your big day. We wish you and your hubby nothing but the best!
Courtney was absolutely amazing. Choosing a wedding planner is not easy as you want to make sure you choose someone that knows the wedding industry really well. Courtney and the whole CJM team knew everything! Any question we had from vendor contracts/recommendations, designs/layouts, timing, color schemes, etc. Courtney had an answer for! We are so thankful for Courtney and her whole team. We would highly recommend.
We did the adoring package which was perfect for us as we wanted to plan a lot ourselves, but knew would need help with final details and making sure everything ran smoothly. Courtney was extremely helpful even to a point of coming up with two different plans for inside or outside. She knew exactly how to change if we needed to last minute. The timeline execuation was flawless, and she kept everything moving. We would recommend Courtney to plan anyone's wedding!!
Response from the owner · a year ago
Madison, thank you so so much for your kind words about CJM and Courtney! We were honored to be a part of your big day! Thank you again for allowing us to be a part of your big day!!
Okay, hear me out — you NEED a wedding planner/wedding day coordinator, and the CJM team IS IT! Let this be your sign!!!
As someone who loves organization and detail, I found wedding planning exciting and fun at first. But as the process went on, it quickly became overwhelming: “How do I find the best vendors?” "What vendor package do I choose?" “Who’s going to coordinate the wedding day?” “Who’s going to cue me to walk down the aisle?” The list was endless!
Then, I found Chloe through Instagram, and it was truly a gift from God. From our very first Zoom meeting, I knew I wanted to work with her and the CJM team. Chloe’s enthusiasm and kindness helped make our journey to the big day so special, offering not only guidance but also encouragement every step of the way. Her attention to detail and commitment to ensuring everything went smoothly on our wedding day was unmatched.
This is the team you want by your side on your wedding day. I’ll forever cherish how perfect our wedding day was, all because of Chloe's dedication and expertise in making it possible.🥹 I could go on and on, but here’s the summary: choosing CJM was, without a doubt, one of the BEST decisions we made for our wedding. It’s worth every penny, and you will not regret it!
Response from the owner · a year ago
You’re the best, Cami!! I absolutely adore you both and will never get over how you and Robbie looked at each other all day. Such a joy to be a part of your day, but more than that, what a joy it has been to become friends!! Much love to you both!
Chloe was the very first decision we made in the wedding planning process, even before choosing a venue! After seeing her immaculate coordination and professionalism (not to mention that pristine timeline) at a close family member's wedding, we knew immediately that we needed Chloe and the CJM team for ours.
Chloe was always available to talk through any questions we had or bounce ideas off on. She provided a sense of calm throughout stressful planning moments and made sure that every detail would be taken care of, which it was. The entire wedding day was absolute PERFECTION! It was THE BEST day!
What stands out is how genuine Chloe and her team are. They took the time to truly prioritize us as a couple (& our families) on wedding day, allowing us to take a breath and soak in every moment.
Chloe and CJM is by far the best decision you will make. We not only had the best wedding coordinator, but also gained a great friend!
Response from the owner · a year ago
Lauren, you and your hubby are the best! What an honor and a joy it was to be a part of your wedding day! I will never forget receiving your inquiry and being so excited and touched that you had to hire CJM first - means so much to us!! Can't wait to catch up with you both soon! All our best to you both as you begin this exciting new chapter as husband and wife!
Chloe was fantastic as our day of coordinator! She started meeting with us about 3 months out, but was available for any and all questions from the moment we hired her. Day of, her team was excellent! Everything went so smoothly and it is largely due to her team and the effort she puts into your day of timeline and working with all of the vendors. I cannot say enough about Chloe and her team - but the best part about hiring her is that SHE is awesome! It was important to me that our wedding planner around us day of was full of joy and had a great personality/energy. She was exactly that!!! My only regret with her? That we didn’t choose a bigger package to be able to work with her for even longer. We loved Chloe and she is right choice for your wedding planner needs!
Response from the owner · a year ago
Colleen, your and Nick's wedding will forever be a favorite of ours! Thank you so much for your kind words about me and my team! It was truly a joy getting to work with you both, and I agree, I would have loved to have been able to work with you longer, too :) Wishing you and your hubby nothing but the best as you begin life as husband and wife!! XO!
I could get emotional thinking about how blessed I was to have Courtney on my vendor team. She truly brought my wedding to life. I got married at a private residence and transformed a private property into a venue, and I had a very specific vision for all of it. The way Courtney not only saw and understood all of my ideas, but also helped me bring them to life was truly incredible. There was not one idea I had where she was like "no that's not possible"- anything was possible with her! Having a wedding at a private residence requires a ton of extra planning and logistics, and Courtney stepped in and made coordinating everything seem like a breeze. She was extremely professional and responsive from day one, while also being so warm and friendly- she truly feels like a friend. Courtney was always there to answer any/all of my questions or ease any of my worries through all of my random text/email bombs to her and never made me feel like I was being crazy or a pain. I was able to enjoy my wedding day from start to finish in complete peace and got so many compliments about being "a chill bride", and it is truthfully all thanks to Courtney. She was on top of everything and handled all of the logistics on wedding day and the months leading up to it so I didn't have to worry about a thing. I knew I was in good hands and that she was going to kill it, and she did. I could not say enough good things about my experience with Courtney and CJM. Highly highly recommend!!!! Be a chill bride and hire CJM!! YOU WONT REGRET IT :) <3
Response from the owner · a year ago
Christina, thank YOU! Reading reviews like these make us emotional, so we're right there with ya! We're so thankful to have Courtney on our team and couldn't agree with you more on how amazing she is! You truly were in the best hands and we're so thankful to have been a part of your wedding planning process and special day! Thank you again for your incredibly kind words - nothing but love to you both!