Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Creative Home Improvements
4.5★★★★★ · 31 Google reviews · 24 photos
Construction company · Kingston, NY
Creative Home Improvements at a glance
Google reviewers rate Creative Home Improvements 4.5 out of 5 based on 31 reviews, with the owner responding to 87 percent of them. Positive feedback highlights services like bathroom renovations, roofing, siding, and deck construction, citing fair pricing, clear communication, and punctual crews that leave properties clean. Conversely, several low-star reviews criticize the company for unreliable scheduling, including no-shows and delayed responses to communication, as well as specific workmanship issues on roofing and deck projects.
Google rating: 4.5 out of 5 from 31 reviews (87% five-star).
Reviews on this page: 31 Google reviews (28 with written comments, 4 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: February 11, 2026.
Service: Window Replacement Service serving Kingston, New York.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
31 reviews on Google
5★27
4★0
3★0
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Creative Home Improvement has completed multiple renovation projects in our home, and their work has consistently exceeded our expectations.”
“Absolutely terrible, unprofessional and unreliable crew.”
“Across all projects, Creative Home Improvement demonstrated professionalism, strong work ethic, and reliable timelines.”
“We highly recommend them for any interior or exterior renovation needs.”
“Greg and Kris were very easy to work with and now that Kris is “in charge” I’m glad they can still be my “go to” for home repairs.”
“He’s very fair in pricing, and I felt he was extremely honest.”
“Over 2 years ago creative homes came out and gave me a written estimate to replace my front door We agreed on price They said they would be out to do…”
“Extremely professional, personable, reliable, and finished my projects quickly.”
“They were timely and courteous, and fun to be around; they were also very careful with my carpeting and hardwood floors, and cleaned up after the proj…”
People customers mention
Kris10 reviews
Wilcox4 reviews
Greg4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Dave Dabney3 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Creative Home Improvement has completed multiple renovation projects in our home, and their work has consistently exceeded our expectations. Most recently, they renovated our bathroom with a new shower and doors, installed ceramic tile flooring, and removed a wall to create a larger bedroom with newly installed French doors. Every aspect of the project was completed with excellent craftsmanship and attention to detail.
They also built a Trex deck for us two years ago, which has held up beautifully and showcased the same high level of quality.
Across all projects, Creative Home Improvement demonstrated professionalism, strong work ethic, and reliable timelines. We highly recommend them for any interior or exterior renovation needs.
Response from the owner · 8 months ago
Thank you so much for your kind words! Our team is thrilled to hear you’re happy with the renovations and the deck. We appreciate your support!
JoAnn Provenzano3 reviewsiTotal number of Google reviews JoAnn has written across all businesses on Google Maps, not just this one.
From the first moment I connected with Kris, I felt very comfortable in hiring his company. He’s very fair in pricing, and I felt he was extremely honest. During the installation of our new roof, his men were very respectful of our property and left absolutely no mess when they were done. I would highly recommend him!
Price assessment: Reasonable price
Services: Exterior structural repairs, Service not listed
Response from the owner · 10 months ago
Thanks so much for your kind words! Our team is thrilled you felt comfortable and appreciated the honesty and care during your installation.
Steve Johnson10 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Kris was working on my neighbors house and I needed a new piece of metal on the garage behind the gutter! The crew was working hard on the neighbors house and i asked him one day if he would be able to squeeze it in before he was working on the neighbors house! Both men were so nice I would highly recommend these guys! They did amazing work! Also my neighbors house come out amazing! Thank you again! Appreciate it!
Price assessment: Great price
Services: Repairs & maintenance, Accessory building construction
Response from the owner · a year ago
Thanks so much for your kind words! Our team is thrilled to hear you’re happy with the work and appreciate your recommendation!
Gene K6 reviewsiTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Kris has always done amazing work for me, my family, and several friends. This bathroom was no different! Thanks to Kris and Todd for their excellent work, focus on detail, and willingness to go above and beyond.
Response from the owner · a year ago
Thank you so much for your kind words! We are thrilled to hear that you are happy with our team's work. It was a pleasure working on your bathroom project and we always strive to go the extra mile for our clients. Kris and Todd send their regards!
Shanna Knapp7 reviewsiTotal number of Google reviews Shanna has written across all businesses on Google Maps, not just this one.
Thank you so much for making my outdated bathroom into a beautiful bathroom ! It was a LONG overdue upgrade . You accomplished in a week what I thought would take a month and it came out absolutely beautiful!
Response from the owner · a year ago
We're thrilled to hear that you love your updated bathroom! Our team always aims to exceed expectations and deliver amazing results quickly. Thank you for your kind words!
Carol Bahr3 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
I have been doing business with Creative Home Improvements since 2008. You will not find a more dedicated and knowledgeable business.
Response from the owner · a year ago
Thank you for being a part of our journey since 2008! We appreciate your kind words and are grateful for your continued support. Our team is dedicated to providing top-notch service and expertise.
Edward Gallagher3 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
CHI did a great job on a gut renovation of my master bathroom, addition of a laundry nook, and conversion of a closet to well-designed storage. They were timely and courteous, and fun to be around; they were also very careful with my carpeting and hardwood floors, and cleaned up after the project very well. In particular Kris came up with several good ideas on big things and small that got worked into the construction and/or design of the project, and they are talented in many aspects of construction and renovation. I would gladly work with them again, and fully expect that I will.
Response from the owner · a year ago
Thank you so much for your kind words! Our team is thrilled to hear that you had a positive experience with us. We pride ourselves on being timely, courteous, and full of creative ideas to make your project a success. We look forward to working with you again in the future!
Ed Molinaro3 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Great job! Chris was very professional . We have used Creative Home Improvements for over 30 + years and highly recommend.
Response from the owner · a year ago
Thank you so much for your kind words! Our team truly values your long-standing support and we are thrilled to hear that Kris delivered such a professional service. We appreciate your recommendation after all these years!
Janice Hoffer11 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
We are so happy with the work done with creative home improvements. It looks amazing and was done in a timely manner. communicating with Kris was easy and friendly! We will definitely use them again!
Response from the owner · a year ago
Thank you so much for your kind words! We're thrilled you're happy with the home improvements. Our team is here for you and we can't wait to work with you again!
